Kashian Bros

I hired them for a small carpet repair job in my basement, and they did a wonderful job. What really stands out is the service. Very responsive to my calls, available quickly to fix my problem, and the installers were so kind to my children and cut out cute little shapes from the extra carpet for them to play with. Very Covid safe, and overall a pleasure to work with.

After trips to several nearby stores, we chose Kashian Brothers because of the excellent selection of products and the ease of doing business with them. Staff (Erica, Kenny, George, and the CEO, Doug Stein) are knowledgable, friendly and patient. We had worked with Kashian Bros some years ago when they did an outstanding job refinishing and installing hardwood floors throughout our last condo. This time, Kashian Bros did a fantastic job replacing aged carpet in a condo into which we just moved. The job included two sets of stairs, a hallway and two bedrooms. The removal of the old carpet and padding

Excellent customer service, I highly recommend this business. Adolfo helped me roll and package a large rug for transport. He did not charge me anything for the service. I will use Kashian Bros for any future services I should need.

Recently purchased carpet for staircase....from start to finish my experience was A++. Nancy helped me to find the perfect carpet, she was extrmely helpful and so fun to work with! She went the extra mile to make sure the carpet I picked was going to work perfectly for my space.... the results are absolutely stunning!!!! When it came to install day Adon and his team did a wonderful job! The carpet looks perfect and they made sure my house was spotless afterwards! So excited about my new runnner!!!

One of the worst experiences I have ever had with a contractor. Everything was going fine when one of the employees came to view our small condo. He said they could get the job done in 1.5 days and it would be "no problem". He also said we could leave our 3 pieces of furniture there and they would move them. When our schedule time came, the 1 worker was 4 hours late. They only sent 1 person to work it. I called and complained as this 1 person made me move furniture with him, throwing out my back. The employee said he would add more people to get the job done. When I came back in a few

Wasted a week looking at carpet here. Saleswoman did not know what she was talking about. When it came time to order, she added an additional $200 labor charge (to meet the minimum labor charge of $350 for installation). We had gone over-all in pricing multiple times, and she claimed she didn't know anything about this minimum charge until now. This was in addition to a $125 fee for coming into the city. Would not recommend unless you're ok with extra fees being added on last minute.

I had 2 rugs cleaned at Kashian. I found their prices very reasonable, the people who worked there seemed to be knowledgeable, friendly and they seemed to care about the work they were doing and customer satisfaction. It was definitely worth the drive from Rogers Park. I went to another store closer to me on Devon Avenue before Kashian and their prices were triple what Kashian charged. Kashian did not have an extra charge for a pet stain on the carpet, and the other place told me one of the carpets had silk in it and I needed "silk conditioner" for another big up-charge. The gentleman

Bought an area rug from Kashian and I worked w Nancy. It was a great experience- she worked with me to find the best fit and she was extremely knowledgeable and thorough!

My family had an 11.5 x 8.5 oriental rug with silk cleaned at Kashian. They wrapped it in the clear plastic and I personally wrapped it even more so before having it shipped by FedEx to the west coast to be put in a living room. Probably 3-4 weeks after being picked up from Kashian, I unwrap the rug to a musty moldy cleaning solution smell. Hard to almost explain, but CERTAINLY smells moldy. They wrapped it still damp?! And without telling us? Hundreds of dollars wasted. This place has gone down hill lately.

Incompetent. Very disappointed. Won't be using them ever again.

Over a period of months Lorenzo from Kashian Brothers worked with me to find the best way to repair moth damage to several carpets. They also came up with creative ways to repair and save a 90 year old handhooked rug (family heirloom) which had damage to the edges caused by a dog as well as loops pulling from the canvas which was really rotten due to it's age. A new border was added to conceal the dog damage to the edge. Hot glue was the only way to affix the loops to the original backing; each loop had to be individually affixed. Lastly a latex coating was applied to the back of the rug

Disappointing performance from the flooring side of the business recently. Change in staff made a lot of difference. I was billed for services that I did not receive and had to have multiple phone calls to resolve. Never truly did resolve it, but I got tired of trying to deal with it.

I called about 8 places for estimates around the north suburban are and Kashian Bros. was by far the most reasonable and were quick to respond. I am very picky and have had SS before and a few other cleaners when living in the city - it takes a lot to impress me. This company was prompt, professional, and did and excellent job. They used a truck-based steamer and my carpet is like new. I would highly recommend this company.