Parts Charlotte
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We are an Appliance Repair Company started by Appliance Repair People, who actually own appliances! So we get it. We are passionate about what we do becuase we understand how life is affected when your child can't microwave a snack, or groceries spoil in your refrigerator forcing you to incur the cost of eating out, or the leaky dishwasher damages your dream floor.

We take a human approach to restoring your sanity with a combined 9 years of appliance repair and scheduling experience.
Services
Our fully transparent pricing is meant to ensure all customers receive the same fair and accurate cost of service. Service fee's do not include the price of parts. You have to option to order parts ahead of your first visit if we are relevantly certain we know exactly what you need. First visit service call - $90 We use the first visit to fully dissemble, test and diagnose your units issue.
Reviews (4)
Gina C.
Gina C.
Oct 27, 2020
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This is THE WORST business I have ever dealt with! They have the worst reviews as well as the worst reviews with the BBB and unfortunately my warranty company is using them to fix my refrigerator. I have been dealing with this since September 5th. In the past few days I have called 5 times to set an appointment and they have given me several excuses, tell me they will call back and they do not call back. They are ridiculous, unprofessional and I do not know how they are still in business!!!!

They should feel so fortunate they are able to keep their business open considering the circumstances
Kimberly H.
Kimberly H.
Sep 02, 2020
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Absolutely Terrible, Repair call was made in May 2020. It is now August 2020 and my refrigerator still has not been repaired and meanwhile my floors are being ruined from dripping water from the refrigerator. The technician came out and said it was one thing one time and then another the next time. The second time he said it was the compressor and then after calling week after week later he said the part had not arrived. I called LG back only to find out the part was never ordered and the service call had been closed as completed. Meanwhile I still have a refrigerator that's leaking water
Lauren S.
Lauren S.
Jan 17, 2019
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Worst experience ever. They were contracted out from Frigidaire to fix my microwave. The order was put in November 2018. They sent a tech out to diagnose my repair, and then repair it. The second time he came out, he claimed they didn't give him all the parts he needed so he would put it in what he had. This included the magnetron and diode. He said he would come back with a transformer that he "thought" was in his shop. He wanted to leave the microwave on my counter. I asked that he put it back up above the stove Incase he had to order the part. It is now January of 2019 and my
Mr. X.
Mr. X.
Aug 28, 2018
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Beware a co. called Parts Charlotte (electricians) aka TNMS.
They were referred by my Home Warranty co. and have no showed 4 times! Yes, 4 times. They finally called today saying they were on their way, be here in 30 minutes, that was 4 hours ago. They do not return phone calls, texts, voicemails, or emails. They have an excuse every time, broken computer, broken truck, bad brakes, ....The Worst "service" I have EVER experienced!