Mother Nature is on a rampage, and 2018 will go into the books as the worst year ever for natural disasters. Whether it is floods, tornadoes. Securing structures and protecting personal and business assets after destructive events, is an essential component in the loss restoration process. In addition to being the regional leader in fire/loss restoration, we provide expert home remodel and general contracting services.
Austin Hi-Tech went WAY above and beyond to make my situation as easy and painless as possible. I cannot recommend them enough! Having to get restoration work done. Where has Austin Hi-Tech been all my life? Their work was spectacular and prompt, but what I was most impressed with was their friendly and extremely caring service.
Austin Hi-Tech went WAY above and beyond to make my situation as easy and painless as possible. I cannot recommend them enough! Having to get restoration work done. Where has Austin Hi-Tech been all my life? Their work was spectacular and prompt, but what I was most impressed with was their friendly and extremely caring service.
Reviews (18)
Kelly
Jan 22, 2022
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I cannot say enough good things about Bonifacio and his crew. They installed a kitchen faucet and under sink water filter for me, and wired in a UV light into my AC unit. Not only was their work excellent quality, they were also a pleasure to communicate with, were extremely punctual, and left the work area very clean after finished. We also had a pipe leak a few days after that— I contacted Bonifacio and he came to check it out and fix it that day. I’d recommend them for anything! Very professional and trustworthy.
Kristi P.
Mar 18, 2021
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This team of labor was brought in to help in a post-100-year-freeze outside of Austin in a senior apartment complex that suffered electricity and water loss, then a flood of water when the pipes burst on the patios. While the numbers of help were large, the help was only by direction of the manager, not by request of the tenant. As a member of senior population needed help hooking back up washers after sheetrock was torn out, getting water, moving furniture responsibily and having respect for the older population, this is just not what was happening. Management for these places are too few to
Janie Gallegos
Jul 02, 2020
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Had a great experience with Austin Hi-Tech Restoration. Discovered water damage to my ceiling after a rain storm. Received recommendation from my insurance company and immediately a representative called to assess the damage and was given a quote.
Soon after folks showed up to fixed the problem. That was not the great experience; the great experience was the individuals that did job had to move all of my furniture and wall art so they could paint almost entire house to match the fixed area. Workers took extra care with all of my stuff that nothing was broken. Supervisors were always swinging by
Soon after folks showed up to fixed the problem. That was not the great experience; the great experience was the individuals that did job had to move all of my furniture and wall art so they could paint almost entire house to match the fixed area. Workers took extra care with all of my stuff that nothing was broken. Supervisors were always swinging by
Steward Tony P.
Jun 08, 2020
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The only thing they did was get here on time. Brick sloppy, used floor board an inner wall border before laying brick, then I had to pay for an electrician to fix our patio electric after they left as it went out on us. Now the two outside sockets are just one which is frustrating. They did not use an electrician, so there you go.
James Cobb
Oct 13, 2019
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We had Austin Hi-Tech give us an estimate for some roof and rafter damage for our insurance. They were prompt and professional and their price was very reasonable. We went with them to do the work and we're very pleased with the result. The project manager assigned was very good with communication and setting expectations and the work crew was courteous and very efficient. They knocked out the work in a timely manner and left the job site clean and tidy. I would highly recommend them to others for work.
Shannon McCrary
Sep 13, 2019
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Aaron and Biane were here today to assess the damage from a water leak. They were courteous and professional and even mopped my floor to leave it as clean as possible until the plumbing repairs can be completed. I appreciate how quickly and efficiently they worked to remove the damaged ceiling. I highly recommend Austin Hi-Tech Restoration again.
Sarah Richardson
Aug 31, 2019
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I had a fantastic experience with Austin HI Tech after my entire downstairs flooded. They were thorough and prompt and communicated really clearly throughout the process of replacing my floors. Every sub contractor who worked on my house was polite and dedicated and did a fantastic job. My neighbors even commented about how nice everyone was! The project manager was on top of his game from start to finish and made things as painless as possible. I wouldn’t hesitate to work with these great folks again.
RoseLori
Aug 14, 2019
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Aaron and Logan did a great job moving our furniture. They were very polite and helpful.
Now that my job is complete I’d like to add that Kevin was a great project manager. He was extremely communicative about the work being done and when to expect people in our house. When something went wrong, he would step in to help immediately and get it taken care of.
Now that my job is complete I’d like to add that Kevin was a great project manager. He was extremely communicative about the work being done and when to expect people in our house. When something went wrong, he would step in to help immediately and get it taken care of.
Karyn Myers
Aug 04, 2019
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After what initially appeared to be a small leak in my kitchen, Austin Hi-Tech realized it was more extensive and got the approval from my insurance company. Any issues I had were immediately addressed by my project manager Kevin Young and corrected. All of their employees were very respectful of my home and belongings. My entire downstairs looks brand new, including my 10 year old cabinets. Their primary contractor Luis did such a wonderful jo. That I hired him to do some additional work on the side
Megan Fox
Jun 23, 2019
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Update: I was refunded a portion of my money so I have increased the star rating for that portion of the company’s integrity. The fiasco still put us months out of our home, which was not necessary. Glad for them trying to make right on their mistakes though.
I recommend looking elsewhere for restoration needs. Make sure to read the yelp reviews, as well. I have been working with Richard and Jeff since March and we have no progress on our home so far after major damage. Our experience has been the typical nightmare experience you hear about with contractors.
1. They took a large amount of money
I recommend looking elsewhere for restoration needs. Make sure to read the yelp reviews, as well. I have been working with Richard and Jeff since March and we have no progress on our home so far after major damage. Our experience has been the typical nightmare experience you hear about with contractors.
1. They took a large amount of money
Kristen M.
Mar 12, 2019
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Incompetent PM. Had a master bedroom, master bath, and guest room that took over 3 months to repair. This was NOT a gut job, it was fixing (redoing rooms exactly the same) after a flood we had. I had to text the Pm multiple times to verify he ordered floors, cabinets, etc. each time he has not and made excuses. Also didn't write down any materials we had (such as flooring). He called me back to ask me what type of floors we had. Would never recommend them. PM did not manage the construction guy that would say he was coming and didn't show for days. PM had no clue what was going on Because
Rachel Maimon
Dec 11, 2018
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I was beyond impressed with Austin Hi-Tech Restoration. We had a huge job that needed to be done on a very tight timeframe and the folks at Austin Hi-Tech made it happen. Everyone we worked with - from Cindy in the office, to Glen the estimator, to Kevin the project manager, and all the guys that actually did the work on the house - was fantastic. The project was completed way faster than I thought possible, and we absolutely LOVE our new floors and bathrooms. I can’t thank them enough.
Donna H.
May 31, 2018
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A car drove thru our fence in the front yard and crashed into the house. Replacement cost $8572.46. Our deductible based on this cost. One of the charges..$59.08 to detach and put back a light fixture to paint a wall. They put tape around it. Detach and reset ceiling fan to paint $210.45. They put tape around it.replace a wall..no. they replaced a section $318.87. They couldn't match the brick. After much arguing they agreed to check in a city 1 1/2 hour away. Did finally make a close match. They wanted money ahead of time but took 3 months to spend 6 days fixing our problem. At Christmas
Lindsay G.
Mar 01, 2018
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Elyse C.
Feb 23, 2016
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Austin Hi-Tech went WAY above and beyond to make my situation as easy and painless as possible. I cannot recommend them enough! Having to get restoration work done after water damage is never a pleasant experience. But Austin Hi-Tech eased my stress and made it so much simpler.
My insurance company erroneously removed Austin Hi-Tech as the contractor from my job without telling me, hiring anyone else, or making any movement toward getting my kitchen redone. James at Austin Hi-Tech was told not to contact me so my torn-up kitchen was sitting without work while my timeline was being pushed back
My insurance company erroneously removed Austin Hi-Tech as the contractor from my job without telling me, hiring anyone else, or making any movement toward getting my kitchen redone. James at Austin Hi-Tech was told not to contact me so my torn-up kitchen was sitting without work while my timeline was being pushed back
Stephen C.
Oct 03, 2015
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I don't normally write reviews, but with all our recent experiences with contractors following storm damage, Andrew Bailey of Austin Hi-Tech Restorations and his team of contractors were so good it felt wrong not to.
They took care of everything, roof and broken window replacement and concrete restraining/sealing and it was all completed on time, on budget and he kept us constantly updated on what was happening, when and why. He made the whole process seem effortless.
So I highly recommend Austin Hi-Tech Restoration and especially Andrew Bailey our superintendent.
They took care of everything, roof and broken window replacement and concrete restraining/sealing and it was all completed on time, on budget and he kept us constantly updated on what was happening, when and why. He made the whole process seem effortless.
So I highly recommend Austin Hi-Tech Restoration and especially Andrew Bailey our superintendent.
Min K.
Jun 05, 2015
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Where has Austin Hi-Tech been all my life? Their work was spectacular and prompt, but what I was most impressed with was their friendly and extremely caring service. Robert and his team were very professional, and I appreciated their immaculate work habits (they carried their own booties so no moping or cleaning was needed afterwards). Also, whenever I called the office, Stephanie was always available ready to answer any questions I had. I would highly recommend Austin Hi-Tech to anyone who's looking for quality work and exceptional service.
Inez V.
Dec 30, 2010
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I came back to update our review with five stars, not just four. Hi Tech is an outstanding company. We worked mainly with Shane Grigout and Jeff Mathis. Two of their subcontractors -- the carpenters and the painters -- were so good that I will write separate reviews for them as well. There were tiny imperfections by the subs. The great thing was that Shane oversaw the corrections to the problems and took care of them in a manner that was better than I would have asked for.
Imagine -- a construction company with courteous, prompt sub contractors who communicate with you by phone and show
Imagine -- a construction company with courteous, prompt sub contractors who communicate with you by phone and show
