We are your local solution for biohazard clean up. You will have the same point of contact throughout our interaction. No call centers, franchises or Big Box chains of commands here. Just old fashion customer service from fellow Austinites, who understand that you are probably having a very bad day.
We work with your insurance company - biohazard removal is often covered under homeowner's insurance. We will help identify coverage. There is crime victim assistance provided through the state of Texas, please contact us if you need financial assistance.
We work with your insurance company - biohazard removal is often covered under homeowner's insurance. We will help identify coverage. There is crime victim assistance provided through the state of Texas, please contact us if you need financial assistance.
Services
If you're visiting our page, I'm sorry! We understand you're likely having a very bad day (or night). If you are standing in 2 of water in your bathroom, or fanning the smoke detector after microwaving the kitchen cabinets, it's time to call for back up. We are here to help. No call centers, franchises or Big Box chains-of-command here.
Above are just a few examples of what can cause water damage to your Austin TX home or office. When water damage occurs some water can be contaminated and therefore would be considered hazardous. It's best to call upon the services of an expert who can fully analyze your water damage. After a proper analysis, Austin Fire & Flood will execute a recovery plan to have your property and possible your content restored.
Reviews (6)
Ira Phillips
Oct 31, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
I’m really pleased with the excellent work Austin Fire and Flood did for me. They were not only completely professional and reliable, but they accommodated my schedule which required a 4 month work stoppage while I was away. I would unhesitatingly recommend their services.
Services: Fire damage cleanup & repair, Mold inspection, Painting, Mold removal
I’m really pleased with the excellent work Austin Fire and Flood did for me. They were not only completely professional and reliable, but they accommodated my schedule which required a 4 month work stoppage while I was away. I would unhesitatingly recommend their services.
Services: Fire damage cleanup & repair, Mold inspection, Painting, Mold removal
Annalise Compton
May 31, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness
Austin Fire and Flood did a flood clean up for my brother. They did an awesome job. Was a referral from a mutual client and they lived up to what I would want from a water remediation company. Customer service was tremendous. Very timely and was very careful to walk them through the insurance process during this difficult time.
Service: Water damage cleanup
Austin Fire and Flood did a flood clean up for my brother. They did an awesome job. Was a referral from a mutual client and they lived up to what I would want from a water remediation company. Customer service was tremendous. Very timely and was very careful to walk them through the insurance process during this difficult time.
Service: Water damage cleanup
Andy Rouhafzai
May 17, 2021
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I shopped around for a water damage restoration company extensively and probably had 3 different companies come out. Robin and her team were by far the most transparent, and the only company that wasn’t trying to take advantage of the fact that I was dealing with an insurance claim.
I strongly recommend Austin Fire and Flood to all of my friends and family whenever the need arises.
10/10
I strongly recommend Austin Fire and Flood to all of my friends and family whenever the need arises.
10/10
Jack Westerman
May 01, 2021
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I highly recommend Austin Fire and Flood and their team of people for water damage mitigation. When I called Robin for help, we were in a difficult situation with water damage from a burst pipe during the sub-freezing weather conditions of February, 2021. She immediately impressed me with her attitude, understanding of the situation and willingness to provide as much help as she could. Under the pressure of numerous calls for service, she was able to get a team assembled and quickly out to our property.
Again, I was at once impressed with the attitude, professionalism and knowledge shown by Ashton
Again, I was at once impressed with the attitude, professionalism and knowledge shown by Ashton
Gary Brain
Apr 12, 2021
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A water pipe in the attic froze and burst flooding our ground floor during the Feb freezing weather. During this peak in claims, Austin Fire & Flood was one of the only mitigation companies to return our call and performed the remediation work within 2 days. They left fans & dehumidifier, continually monitored the moisture levels over a week, and submitted all documentation to our homeowners ins claim. The team was professional and responsive.
K. Stokes
Feb 25, 2021
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Positive: Professionalism, Punctuality
Robin and her team did an excellent job on a referral water damage claim we sent to them. The insured advised they were very knowledgeable on proper cleaning and drying of their home, preventing it from mold growth. We have used them on several jobs and they are highly recommended in the Austin and surrounding areas.
Service: Water damage cleanup
Robin and her team did an excellent job on a referral water damage claim we sent to them. The insured advised they were very knowledgeable on proper cleaning and drying of their home, preventing it from mold growth. We have used them on several jobs and they are highly recommended in the Austin and surrounding areas.
Service: Water damage cleanup
