Telco Electronics

Had Telco out for warranty work on my Samsung washing machine. Clint was super helpful very thorough made every effort to diagnose the problem definitely will call them again.

Contacted Telco due to my washer not working properly. We were still able to use our washer on one cycle. Technician came out and said computer board needed replaced. After his visit the door locked and we couldn't use our washer. Waited two weeks for the parts and another Technician came out. He said the computer is not the problem and wanted to replace the wiring harness. I said ok but I would still like the computer board replaced and the door lock sensor. He explained that the door will unlock once we hit start cycle. I tried multiple times and multiple ways. Nothing. Called today and I was

These guys are awesome. Fixed our Samsung dryer quickly. They were attentive to our needs and we will definitely use them for all our appliance issues.

Clint arrived promptly every time we had an appointment, had a good attitude, and did a great job. Very knowledgeable about Samsung reridgerators.

I've never written an online review but Telco deserves it.
I bought a floor model Samsung 55" HDTV and withing 8 months, the screen started acting up.
I called tech support and they set-up a work ticket with Telco.
Eileen got back to me super fast and Wes told me the names of the techs that would be at my house as soon as Samsung delivered the replacemet part.
Mind you, I am in Yakima, WA and Telco is in Boise, ID.
Jessica was the service tech in Yakima and was at my house 10 minutes EARLY, and even with a trinee on-hand - had my TV unmounted and, repaired and back-up in less than 40 minutes

So only reason they get a 1 is because they showed up. Brian is a rude, arrogant, disrespectful "tech". All he wanted to do was finish his day. When you buy a Samsung double oven, beautiful appliance 5 months ago from RC Willey, only for it to fry at the power cord into the back and short out the whole appliance, you expect an empathetic tech to come out and do his job without attitude. Telco is a poor choice RC Willey and Samsung!

Last month our Samsung 2015 refrigerator, with the ice maker in the refrigerator section (not the freezer section) stopped producing ice. We have the double doors with the ice & water despenser on the outside of the left door. From what I have read on the Facebook Samsung page, many customers are unhappy with this model as their ice makers are freezing up & stopped working. I'm not here for that issue though. Samsung eventually agreed to replace the ice maker free for parts & labor and sent out a technician within days on May 8, 2019.
I believe that we were lucky to get Jonathan

My Samsung fridge quit working and Samsung recommended Telco. They were able too get a repair technician out quickly and was able to order parts covered by the warranty. Technician was friendly and knowledgeable. We were very happy with their service.