McAdams Towing
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McAdams Towing
We provide 24 Hr Car Tow & Emergency Roadside Services "Fast, Fair & Friendly" Gas Refilling - let's face it. We guarantee affordable superior towing with prompt recovery services 24 hours a day, 7 days week. Whether you are involved in an accident or your car broke down, we are always here to provide towing service in an expedient and professional manner.

When your car breaks down, you run out of gas or you're locked out, McAdams Towing helps make it simple and easy to get back on the road and on your way. McAdams Towing and Recovery offers professional repossession service on the Gulf Coast. Our recovery agents and investigators will locate and secure your vehicle in a timely and professional manner.
Reviews (20)
James Presley
James Presley
Aug 16, 2021
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Called for a tow was told 90 minutes waited 2 1/2 hours was updated to 15 mins after 40 more minutes progressive called to say the towing company cancelled
Angela Adams
Angela Adams
May 28, 2021
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This was the second time in 3 months I had to call for a tow. They were great both times with reasonable rates and reasonable timing. I wouldn't hesitate to call on them again but Hopefully I won't need to!!
Stefica Nikolic
Stefica Nikolic
May 16, 2021
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They towed my car after car accident, gave me business card and told me to call insurance to let them know where my car was. I contacted my insurance next day and gave told McAdams towing company that is ok to release my vehicle to my insurance appraiser. I asked for my license plate that is actually personified, and they stated they will sent in the mail. Well , did not receive my plate yet even my insurance called 4 times.
So I called today and THE OWNER HUNG UP ON ME! Yes!!
He told me he don’t know nothing about it, told me to call office, I tried tell him that I did and my insurance as
Andrew E.
Andrew E.
Apr 01, 2021
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The service from this company was horrendous. They would not let us get our vehicle back after an accident. Probably keeping it on the lot as long as possible to get more money out of us. Then, when we went to get the car back, they locked us inside the gate and left. We called them and told them we were locked in. We waited for an hour, called again and got no answer. We were stuck for hours inside the gate. If zero stars was available, that would still be too high of a rating for this service. I would never recommend this service to anyone, even if it was the only one available.
Rachelle Storer
Rachelle Storer
Jan 19, 2021
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This place always answers when you call.Unlike a few others I have had dealings with. Very thoughtful and freindly.
Chance Evans
Chance Evans
Nov 19, 2020
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Critical: Professionalism, Quality, Value
Wont pay his employees for work done, Do not recommend.
Amberly Crabtree
Amberly Crabtree
Oct 10, 2020
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Used them twice with my road side assistance program. They are great! Friendly and professional service. My only issue was the wait time, both times we waited over an hour...not sure of that was from using road side assistance or if they were just busy! But other than that would absolutely use them again.
Michelle Borne
Michelle Borne
Jul 17, 2020
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Thanks to Eric at McAdams towing for coming on time and being so kind getting my truck towed from Gulfshores all the way to Pensacola. They have the best prices around which was definitely a plus!
Kelton E.
Kelton E.
Jun 08, 2020
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I'm Born and Raised in Saraland.
In town from Dallas to see family.
Called this service and waited over 2.5hrs only to have tow truck arrive then express that his tow truck is malfunctioning.
He expressed earlier that he'd been out in Dauphin island servicing cars, and that he needed to go home and change clothes.
What a Terrible Inconvenience!!!! (for us both)

Very Unprofessional, as a simple call would have allowed me a bigger window to get my car serviced before they close. It is now 4pm. They close at 6pm.
I am so glad I wasn't on the side of the busy Highway!!!

This series
Chance Evans
Chance Evans
May 25, 2020
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Critical: Professionalism, Quality, Value
Wont pay his employees for work done, Do not recommend.
Clay Sellers
Clay Sellers
Feb 04, 2020
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I dropped my 85 Chevrolet to get painted and went by to check on it 2 mouths later and nothing was done. I was given a quote for $2500 from there shop manager and gave them a $1200 deposit. The owner decided they couldn't make any money painting my truck so they said they were not going to paint it. I told them I want my deposit back and they said… they would check on it and never did. So I went and got a copy of my check and they said they were going to charge me storage fees for my truck. I think they are trash and thieves. No descent Christian person does business this way. I wouldn't
Gib Chi
Gib Chi
Nov 13, 2019
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Bryan from McAdams towing tried his best to get my car started for me instead of towing it. Unfortunately the car wouldn't start, but Bryan went out of his way to help me out and that kind of customer service is hard to come by. Thanks so much, Bryan!
Robin Napier
Robin Napier
Nov 09, 2019
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I just finished up with a gentleman from McAdams Towing by the name of Casey. He was very helpful and I will definitely be telling others all about the great service he provided. Most people just do enough but Casey, gave me helpful ideas about taking care of my car. He spent time explaining how important it is to turn the car on especially if you are no longer driving it. Casey, thank you for being so understanding and patient with me and I will for sure tell others about McAdams Towing and the nice guy Casey! Robin Napier
Casey Young
Casey Young
Nov 05, 2019
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These guys are super cool I have not use their towing service but I have stopped in the shop happened to be on a Sunday the guy that was there was still very helpful even though he was off work I would recommend them simply for their hospitality
Kelley A.
Kelley A.
Oct 17, 2019
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Brian came to tow my car and I was so grateful that he helped me jump start my engine. He saved me so much time and money and he was very kind and gave great advice.
Darrin Griffin
Darrin Griffin
Jul 07, 2019
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Incredibly fast response, professional and friendly! Highly recommended!
Lea Goldsmith
Lea Goldsmith
Jul 03, 2019
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Excellent service. They saved the day! Super friendly guy, even told me about a device to prevent me as a female from getting screwed at auto shops! I highly recommend them if you need a tow!
Blake Shoemaker
Blake Shoemaker
Apr 10, 2019
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Broke down after a tire blowout, and State Farm dispatched the tow order to these guys with an ETA of 45 minutes along with their contact number for updates.
Contact number went straight to voicemail, and nobody showed up within an hour of the dispatch call. State Farm even tried to call them directly and couldn’t get an answer, so they had to dispatch a second company to get the job done after all the wasted time.
If you’re going to advertise as a 24 hour towing company, you should at least answer or return calls. Really disappointed.
Kathy Harr
Kathy Harr
Oct 15, 2018
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I'd say it's pretty hard to get a good review if you're towing off illegally parked cars.... I get it. My issue is being provided information on the yard location (and great, clear directions at that) and not being told once that the driver would require only cash for payment. Yup, $300 CASH! The driver said she tried to tell you on the phone, so I… 'm like ok, my bad, I'll have to listen to that recorded call in a bit. No, NO mention that the driver would only be accepting cash.... just, yes, we have the car, clear directions on its location, driver will meet you there and is on his way
Bobby Cook
Bobby Cook
Jan 17, 2018
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Most importantly, they got there quick. The driver was friendly and good at his job. It sucks being broke down on I-10 on a Harley in freezing weather but McAdams treated me right.