Salon Lorrene
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Salon Lorrene
Salon Lorrene is a Palatine salon and hairstylists providing residents of Northwest Chicago with innovation in hair treatments, massage therapy & facial services since 1998. Our amazing hair services are handcrafted by our team of friendly and experienced stylists. Meet our owner, Lorrene, and see why Salon Lorrene is voted Best Salon/Spa in Chicago's Northwest Suburbs.
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Read about our commitment to an unforgettable, healthy experience in sustainable pampering at Salon Lorrene-- mutually beneficial for you and our world. Established in 1998, Salon Lorrene has become a leader in the Palatine area in our commitment to creating a spa-like experience that would leave a lasting impact in our clients mind.
Salon Lorrene cultivated a top team of hairstylists and makeup artists trained to the highest industry standards. Master stylists, color, balayage and more. With more than 35 years of experience in the wellness and beauty profession, Lorrene Conino has earned a solid reputation in the community.

Over the last 20 years, Conino has developed a comprehensive background in exceptional customer care, the highest level of staff training and development, leadership and management.As an innovative stylist for over 35 years, Lorrene Conino has created Salon Lorrene. Her talents include the art of dry hair cutting.
With a combined 50+ years experience, the pampering spa staff at Salon Lorrene is committed to education, the environment, and you. Meet these pros. Aleece has a loyal following of clients who swear by her skills. Aleece's goal is to make every guest feel comfortable and leave the salon loving everything about their service!
Spoil yourself with spa services from Salon Lorrene. Browse our catalog of facial services, waxing services, massage therapy, manicures, and pedicures. This customized facial will refresh your skin, cleanse your pores, and restore balance. Enjoy a relaxing neck and shoulder massage while a mask is personally selected to complement your skin type.
Your wedding is special. Salon Lorrene promises to customize a wedding packages to your specifications, so your special day goes off without a hitch. Our salon offers a variety of services to meet all your needs on your special day. Because your wedding day is as important to us as it is to you, we will customize our wedding packages to your specifications.
Reviews (26)
David Haynes
David Haynes
Oct 27, 2021
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The best service and quality offered here. Full service salon that provides all your needs from nails to hair to massage. One the best massages I have had was here! Marinela is the best!
Cindi Pawlak
Cindi Pawlak
Oct 27, 2021
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I am a longtime client. I have been going to this salon since 2001. I wouldn't go anywhere else. The staff is friendly and courteous. The stylists are top notch and the owner is personable and makes a point to say hello to the clients. She keeps her salon spic and span clean and I have seen several updates and remodels in the 20 years I have been a client. There are always specials and Lori decorates for every holiday.
Erin Felten
Erin Felten
Oct 15, 2021
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Positive: Professionalism, Quality
Best therapeutic massage. Marinela is amazing and anyone would benefit from a massage from her. Without a doubt, I’ll be back and will recommend Marinela!
Anupam K.
Anupam K.
Sep 04, 2021
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I am usually not a fussy customer, but I would not recommend doing the face wax with Mia. I did first time and my skin was burnt. After long debating I went again after almost 9 months..and still a very very bad experience. Got redness and pimples still 4 days later and skin is still irritated and damaged with face wax. I have been going for face wax for few years now, and this is by far the work experience ever. Not only the whole face got damaged, hair was not removed properly either ...very very upset.
Raman Mavi
Raman Mavi
Aug 28, 2021
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Positive: Cleanliness, Professionalism, Quality
Not much more to say that hasn't been already said. Everyone is great, super friendly and always make you feel welcome. Shannon is awesome and even if there's a scheduling conflict, the other stylists are fantastic at filling in and going over the details to get everything consistent.
Service: Haircut
Lada Lemond
Lada Lemond
Aug 26, 2021
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Went here 4.5 years ago should’ve wrote this review right away came in with bleach blonde hair that was already ashy to get a dirty blonde hair color.
Lady dyed my hair black somehow blamed it on my hair being porous, I told her and showed her photo of the dirty blonde hair I wanted. She the same day did a color remover on me and dyed my hair again which again came out red black, this damaged my hair so bad I’m just now 4.5 years later finally having normal hair again. Avoid this place I have no idea how they are getting 5 star reviews. I cried and was depressed for years because of the lack
Kathy Myers
Kathy Myers
Aug 19, 2021
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Positive: Cleanliness, Professionalism, Punctuality, Quality
Everyone is so professional and friendly. I’ve been a client for 20 years and can’t imagine there is a better Salon. I’ve had just about every service offered and have always been pleased. Never disappointed! Wonderful salon!
Services: Balayage, Haircut, Manicures, Eyelash extensions, Waxing, Pedicures, Hairstyling, Acrylic nails, Make-up services, Braids
Jen A.
Jen A.
Aug 06, 2021
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I'm very happy with my haircut! Kylie did a wonderful job fixing up my attempt to give myself a pandemic cut. I ended up with too much hair with very choppy layers. She was able to smooth it out and make the layers more feathery and natural. I loved it! She styled it in such a way that it was soft with no flyaways. I am really happy with it. I was also pleasantly surprised with the price, I was expecting to pay at least 20% more than I did. Really I am super happy and I'll be back. Kylie is a true professional and is a cut above any other stylist I've gone to. It seems the whole
Patti F.
Patti F.
Jul 12, 2021
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Got my first of many massages there last Friday--great! Very busy salon so book ahead. Everything from nails to hair to massage. Give it a try
Gabi Jp
Gabi Jp
Mar 31, 2021
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Everything. Kristen is amazing and the establishment is very clean and very welcoming. The owner is usually there, at least every time I was, and she couldn’t be nicer. The employees don’t ever complain to the clients which is something you encounter in a lot of salons, but thankfully not at this one. Customer service is above and beyond and you’ll leave feeling beautiful 👏👏👏 I highly recommend the salon as I have to friends and family.
Judith Bergquist
Judith Bergquist
Mar 20, 2021
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Positive: Professionalism
Megan gave me exactly the haircut I needed...and asked for. She took her time, and was so exact on my short hair cut. I love it.
Service: Hairstyling
Elaine Casaletto
Elaine Casaletto
Feb 24, 2021
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Positive: Cleanliness, Professionalism, Quality
Shannon is a great stylist. Myla does a wonderful job on my eyebrows. The salon is very clean and the owner is very aware of the customers and will assist you in any way possible. I'm very comfortable going there even during the pandemic.
Services: Hairstyling, Body Waxing
M. Fox
M. Fox
Aug 13, 2020
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I appreciate the friendly professionalism of the staff. The salon's atmosphere is friendly and welcoming. The front desk handles schedules quickly and effectively. COVID precautions in effect ensure the safety of all. Most importantly, I love my stylist Kylie. I would try anyone on staff at Salon Lorrene. Lorie, the owner leads by example and she is excellent.
P. K.
P. K.
Aug 02, 2020
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I had a lovely haircut and terrific time with Vanessa. I had long thick wavy hair and got it cut into a long lob. She understood my hair and my vibes for the look immediately even though she has never seen me without a mask lol. The salon was clean and everyone working there was friendly and caring. A pleasure from beginning to end.
Suzanne M.
Suzanne M.
Apr 06, 2020
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Loved my easy-to-do, stylish cuts by Vanessa. She is thoughtful in working with your lifestyle and hair.
Kayla R.
Kayla R.
Mar 18, 2020
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Got a caramel balayage with Jessica on a busy Saturday morning! She did a wonderful job. I've gotten similar hair colorings before but never as light as I went this time--it was dark blonde in some places. I know dark/black hair can be tougher to work with because the bleach takes so long, but Jessica was very thorough and even while she was taking care of other clients, I never felt forgotten. She checked the bleaching progress often. I think 3 hours went by pretty quickly! Thank you so much for the spring refresh!
Julie T.
Julie T.
Sep 29, 2019
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Went for a haircut and after showing the pictures (curled hair that touches shoulders) Shannon confirmed she knew what I wanted.... ugh... I'm so unhappy. She cut it way too short. My hair is barely touching my shoulders when it's straight. I realized she was rushing right after a girl came by asking if she was going to be done soon because her next appointment was here. I know it's just hair but i actually started crying. I paid $55 for a haircut I hate and because I'm an idiot I still tipped the stylist $17. I regret going here.
Roxanne B.
Roxanne B.
May 26, 2019
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I have gone to this salon since it opened
It is amazing!
My stylist is Stacy and she is an expert at cutting my curly hair - no small feat. Additionally, she is an awesome colorist.
The salon is beautiful. There are no clocks and yet appointment times are kept. I've never had to wait more than 5 minutes.
The reception desk staff greets you by name and are efficient and friendly.
I highly recommend Salon Lorrene!
Geraldine M.
Geraldine M.
Feb 11, 2019
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Aleece does a excellent Pedicure and manicure I highly recommend her. She is very professional and a nice person.
I have also had several massages as well very relaxing
I highly recommend Salon Lorrene
Julie R.
Julie R.
Apr 13, 2018
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This is an update to my previous post. I was very touched by the level of concern shown by Lorrene and my stylist at my dissatisfaction. They called multiple times and emailed me. When I did speak with Shannon, she was genuinely concerned and committed to making things right. This level of customer service is becoming more and more rare these days. So, I decided to make another appointment when I was due for a highlight and give them another chance.

When I got there, I was greeted warmly at the front desk and Shannon and I talked about her plan for my hair. After the color/highlight was done
Lauren
Lauren
Mar 25, 2018
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The salon was beautiful and my lady was so nice. But these are probably the worst and most expensive highlights I have ever gotten. They're way over processed and CHUNKY. I can't even go out without covering y hair. I was so disappointed and I hope I can find someone to seriously fix this.
Randa U.
Randa U.
Feb 16, 2018
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I was recommended by a friend to come here and after hesitation, I did. I lost my hairstylist a few years ago and have been in search of a good one ever since. I am so glad i came here!

I scheduled an appointment and they took me in. They have nice long hours so you're able to come in the evening (some salons don't). I was hooked with Shannon. I told her what i wanted done, showed her some pictures and then we discussed what dead ends i have (which were a lot). I ended up cutting about 3 inches at least. It hurt, but i knew i had to do it. I knew i was in good hands when she explained
Jeni M.
Jeni M.
Jan 09, 2018
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I've been coming here since it opened. They're wonderful. Brianna does my hair and she's honestly the best she goes through options with me and always does what's best for my hair. I lost a lot of hair due to medication and she's worked with me the past year to make my hair look and feel wonderful even with the changes it's going through.

Love Brianna and going to see her. I come all the way from Rockford and won't stop any time soon. thank you! You're the best!
Katie S.
Katie S.
Jan 03, 2018
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I had such a weird experience here. I was referred to a specific stylist by a friend. I made an appointment online and received a confirmation. On my way to my appointment, I got caught in a rain storm and was going to be a few minutes late so I called to let them know. They told me I didn't have an appointment and the stylist I made an appointment with wasn't there. I went ahead and rescheduled for the coming up Saturday with the same stylist.

On my way to the salon, I got a call saying the stylist I wanted was MIA. They kind of went into detail about how they couldn't reach her
Courtney A.
Courtney A.
May 12, 2017
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Been hopping through hair stylists for over 5 years... Came across a bartender in Schaumburg with the coolest long red braid and I asked her who she sees... She told me about her stylist in Palatine...how perfect because I had just moved to Palatine 6 months earlier.

I've been seeing her (now my) stylist Kylie for over a year and can't get over how skilled she is! From the way she listens to what I want, attention to detail in the pictures I show her, to the way she even washes my hair...my results every time have been EXACTLY what I wanted. Not to mention the great conversations we
Joze C.
Joze C.
Oct 17, 2015
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It was my girlfriends first time getting her hair done here and wow, very impressed!

The very friendly front desk associates gave us a tour of the salon before her appointment. The place is beautiful and has so much to offer. Hair, nails, facials, massages, the works!

My GF is very picky with her hair but Shannon (the stylist) made her hair look amazing.

We found her a new hair stylist that we can trust, thank goodness