Technology Response Team
Call now
Call now
Website
Call
Technology Response Team
Make your technology work. Get responses to computer, networking, or VoIP problems in minutes, in simple language. Keep your client information safe with state-of-the-art disaster recovery plans, up to the minute backups, and the latest security tools on the market. Get all the benefits of a full team of IT experts at a fraction of the cost.

The director of HR at a rapidly growing company clicked on an email that appeared to be from the payroll company, but was actually a classic phishing email. Employee data was compromised, including social security numbers. Technology Response Team was hired to help mitigate the damage. A growing fitness technology business was struggling with turnover in their small IT department.
Services
Chris Hale started Technology Response Team because he saw that many IT providers weren't responsive and didn't seem to realize that even "small" issues are time-consuming for business owners. He also saw overworked IT departments, where prevention and IT strategy were getting forgotten among the shuffle of day-to-day problems.
Chris has been in IT for 24 years, working with large enterprise businesses and small businesses. He is passionate about helping people succeed, which shows in the way that he makes sure every detail is managed for clients, the way that the rest of the team talks about working for him, and even in the way that he lights up talking about the accomplishments of his kids.
The director of HR at a rapidly growing company clicked on an email that appeared to be from the payroll company, but was actually a classic phishing email. Employee data was compromised, including social security numbers. First, we took immediate steps to isolate the problem and secure the software that had been breached to prevent the problem from spreading to other parts of the company.
A virtual Chief Information Officer (vCIO) helps you strategize how to get your IT infrastructure to support your company goals. This can include making a technology roadmap, making technology recommendations, addressing the maintenance of IT infrastructure, and identifying potential IT risks.

A vCIO's responsibilities can include managing IT staff, vendors, budgets, and assets, designing IT processes, standards, and product sourcing, as well as providing specialized IT knowledge for companies in a variety of industries, including medical and wellness centers, software providers, and nonprofits.As companies grow, they often miss the bigger tech strategy.
Managed Services means that you outsource your IT support to another company. A managed services provider then keeps your IT equipment running, and also anticipates the need for any changes in technology. Our managed services also are inclusive of cybersecurity protections. When you use our managed IT services, you get unlimited tech support for you computers, VOIP phones, third party software and internet connection.
Reviews (9)
Terry Jackson
Terry Jackson
Aug 01, 2021
Report
We are a local small business and connected with TRT about two years ago after our LAN crashed. They were on-site the next day and had us back to 100% that same day! Since then, we have moved to a co-managed IT solution with TRT and couldn't be happier with the decision.
From helpdesk support to higher lever consulting, Chris and his team have been there for anything we need. We have fully welcomed them into our company and feel like they are a part of the family.
TRT operates with high standards and integrity. You can't go wrong working with them in any capacity.
Annie Krutsch
Annie Krutsch
Apr 15, 2021
Report
Positive: Professionalism
TRT has always been friendly, reliable and fair. I would highly recommend for all your technology needs.
Chad Spangler
Chad Spangler
Apr 03, 2021
Report
I am the operations manager for a small nonprofit and we recently switched from a different IT company to Technology Response Team. I cannot begin to express how wonderful they have been. They have been incredibly fast, efficient, and incredibly patient with our entire team. We couldn't be happier with the switch, and I can't recommend Technology Response Team highly enough.
Gruffie Clough
Gruffie Clough
Dec 27, 2020
Report
My email account was recently hacked. The results could have been overwhelming and devastating. Colleagues recommend I call TRT. I did and within hours Bank A. was on the phone with me, strategically and attentively setting me up with a much more secure and functional email and web site products. He was patient with me as I ask many questions, focused as he interacted with various providers and stayed with me until everything is fixed (and improved). My business ended up in a much more secure and functional place. I could not be more appreciative of or impressed with TRT.
Catharine Wilson
Catharine Wilson
Feb 02, 2020
Report
I have been working with TRT for three years and have not been disappointed once. As their name indicates: they are responsive! Always there when I need them and always have our issues resolved in a snap. They are also great for business development; they have been a huge support in implementing our new ERP. Could not be happier!
Tyler Spieker
Tyler Spieker
Dec 28, 2019
Report
Technology Response Team has been an excellent partner for our company. We switched almost a year ago and we have nothing but good things to say about this company. The response time is within 5 minutes of sending them an e-mail (usually less). If the problem can't be handled remotely they will send techs onsite to diagnose the issue within an hour of calling. The CEO, Chris, makes a monthly visit to the office to personally check that everything is going well. Along with great response time they are very knowledgeable of the potential threats in the virtual world which seems to be an increasingly
Angela Chambers
Angela Chambers
Dec 24, 2019
Report
Technology Response Team has been wonderful to work with. They are very prompt in meeting our needs, often responding within just a few minutes and typically accomplishing the task we need within the hour. They are very available and thorough in their explanations. We have used them for several years to handle our IT needs and we are very satisfied. We would highly recommend them!
Valleys Best Air Conditioning
Valleys Best Air Conditioning
Sep 21, 2015
Report
Chris Hale of Technology Response Team asked me if I would write a general endorsement letter for him and his firm. It is my pleasure to do so. For quite a while, my company attempted to do the bulk of our IT and Systems work in house. It never worked well. We then happened across TRT and the support they offered met our needs. As our relationship grew, we began to expand their role until today when they are our outsourced IT department. Our experience with TRT has been excellent. They are cost-effective, responsive, efficient and pro-active. We have come to rely on them for guidance, purchasing
Vanessa Roberts
Vanessa Roberts
Sep 12, 2015
Report
We are a business that is growing very quickly and TRT has been with us to help us the whole time. From when we started out as a small company that needed some upgrades, to now when we're a large company that needs constant IT support. We've greatly enjoyed working with Nathan and he has gone out of his way to help us whenever we need anything.