Conway Appliance Repair

Nice honest people. Instead of trying to fix our washer they told me it was better to buy a new one then spend the money to fix our current one

Critical: Professionalism, Punctuality, Quality, Responsiveness, Value
Buyer beware. These people butchered my dryer. They cut wires and put in the wrong parts. After two attempts my dryer still didn’t work and they wouldn’t return phone calls or my money.
Service: Washer/dryer repair

No doubt the best appliance repair! I've used them for years (be careful to use Conway Appliance repair on Michigan - there's another company using the same name). The "real" company is honest, reasonable, prompt, and follow CDC guidelines).

Had an issue with our washer. They came and checked things. The technician reset the washer and said he would research the problem and let us know. Got a call from the office manager who told us they couldn't determine the exact issue and there would be no charge. When is the last time a company has said that - we don't know what the issue is and there no charge.... NEVER!! Upstanding business that didn't overcharge! Most companies would still give you a service charge for just coming out. Nice to see a business that doesn't just charge for the sake of charging!!

Excellent service from our repair technician, Josh. Josh who was there for a Washer machine repair, explained everything he did to diagnose the problem. We had to wait for a part which he came back and installed in no time at all.
A huge thanks to Matt Morgan (we called them first) from Morgan Appliances for recommending Conway Appliances when he felt he could not do the repair.
Conway Appliance service charges were very reasonable. For a reason I don't want to say, I vacillated between four and five stars. Since my issue was not with Josh, I'm going to stick with the five stars! Our dealings

I had a great experience with Conway Appliance Repair. As a matter of fact, this is the second time we used them. The first time, our over was not calibrated and they were able to fix it to get us the right temperatures to cook Thanksgiving turkey. This time, they were able to fix our cooktop after my husband dropped a crookpot from 8ft shelf onto the glass cooktop. It is a cooktop that is no longer made, so they had to track down the part and spend hours in their shop rebuilding the entire unit. Thank goodness because they saved us a great deal of money to fix rather than replace.

Great service! Called about my freezer not working. I told Darlene what was happening and she said before we send someone out, do this and do that , I did and it's all working!!!!
Nice lady! Thank you!!!!

My refidgerator started leaking water over the weekend and I called Monday morning. Early afternoon, on time, Mike diagnosed and repaired my problem. He came to me recommended by a reputable plumber and I am happy to have found him. He was personable as well as the office staff. The price was fair and his service call was a little less than my previous repair man who retired.