Ray Appliance Repair technicians repair and maintain your major household appliances. We cater to our residential customers with professional and fast appliance repairs in Florida. We use the latest technology to diagnose and troubleshoot the vast majority of appliance issues, to get the job done fast and right the first time. Our technicians are trained appliance technicians that repair devices from leading brand names as Samsung, LG, Whirlpool, GE, Amana, Frigidaire, and more.
Reviews (9)
Gabby Da Silva
May 02, 2021
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I had them come to my house on 3 occasions, the first 2 times it was the same guy, he was a nice older man but had no idea what he was doing.
The first time he said that he ordered 2 pieces, came the second time and only brought 1 piece and said he forget I needed the other piece.
The third time was a different man, he was more professional BUT I just found out he lied and said my machine was fixed. When it clearly wasn’t.
Overall a dishonest, lazy, and disorganized company. If I could give 0 stars I would
The first time he said that he ordered 2 pieces, came the second time and only brought 1 piece and said he forget I needed the other piece.
The third time was a different man, he was more professional BUT I just found out he lied and said my machine was fixed. When it clearly wasn’t.
Overall a dishonest, lazy, and disorganized company. If I could give 0 stars I would
Jennifer Meinelt-Karim
Jan 16, 2021
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I have had to deal with this company on three separate repair issues on an LG refrigerator due to being the company warranty scheduled. (Even after I asked for a diff company)
1st issue- they forgot to even order the parts. Until I called to follow up on when an appointment for the replacement of compressor would be done. (And admitted it to me!! When I was upset, the comment back was “at least I was honest with you.”) Continued to call back as they told me when parts were expected, then tried to schedule my repair weeks out after parts finally received. Even though Alex (supposed manager
1st issue- they forgot to even order the parts. Until I called to follow up on when an appointment for the replacement of compressor would be done. (And admitted it to me!! When I was upset, the comment back was “at least I was honest with you.”) Continued to call back as they told me when parts were expected, then tried to schedule my repair weeks out after parts finally received. Even though Alex (supposed manager
Ellery Evans
Jan 01, 2021
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Two technicians from Ray Appliance Repair came to my house on two separate occasions and neither of them were pleasant. The first technician insisted on constantly interrupting me and asking me how to do his own job along with insisting on standing next to my dog to talk with me, who is clearly aggravated.
The second technician came out to complete the repair but ended up damaging my dryer exhaust tube, not actually connecting it at all and leaving the dryer positioned in a manner that it would block the door.
When I called and spoke with Alex, the manager all he did was deny that his texts were
The second technician came out to complete the repair but ended up damaging my dryer exhaust tube, not actually connecting it at all and leaving the dryer positioned in a manner that it would block the door.
When I called and spoke with Alex, the manager all he did was deny that his texts were
The Patriot
Aug 07, 2020
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Evidently this is a FAILING company ,19 ratings & ONLY 2 stars out of 5 speaks volumes & the same issues over & over Rude ,undependable, lying, damages, & faulty or NO repairs. Also they are in Kissimmee Fl. which is at least 1 1/2 hours from my location in Fl. but to attempt to stay in business , evidently have gotten on to Choice Home Warranty's provider list which will send them out to prey on trusting home warranty owners, in their desperate bid to bring in customers. This is not the first fly by night screw up business my home warranty company has tried to send out, the last small business
Matthew Weaver
Jun 07, 2020
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LG subcontracted this company to repair a defective door seal on our refrigerator. NO call No show 1st appointment. When we called, they said we were scheduled for another day. Waited 2nd time NO call NO SHOW. Called, waited on hold for 10 minutes to be told "OH, we have you scheduled for another day. Were given appointment times, email confirmations from LG for them to come. Will be either A. returning the refrigerator to best buy, or B. asking LG to send a reputable repair company that can handle customer service.
Monique T.
Sep 09, 2019
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Emeric V.
Jun 13, 2019
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I would give this place zero stars if I could.
For some reason, I was connected with Ray Appliance Repair for an in-warranty repair on a gas range located in Massachusetts. How that happens is beyond me.
First appointment they give me, nobody shows up. I later find out the technician got into a car accident. Alex tells me they will call me back. They don't. I call them back two days later, I speak to another person, they tell me they will give me 48 hours notice of an appointment time. They don't.
Friday of that week, I get a phone call about how a tech is having trouble finding my
For some reason, I was connected with Ray Appliance Repair for an in-warranty repair on a gas range located in Massachusetts. How that happens is beyond me.
First appointment they give me, nobody shows up. I later find out the technician got into a car accident. Alex tells me they will call me back. They don't. I call them back two days later, I speak to another person, they tell me they will give me 48 hours notice of an appointment time. They don't.
Friday of that week, I get a phone call about how a tech is having trouble finding my
Ryan D.
May 28, 2019
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0 stars FFFFF service.
Ray Appliance
Service for a Samsung side by side refrigerator.
3 times these incompetent techs came out for a refrigerator/ freezer that has been cutting in and out and they did nothing to fix the issue. did not even bother to duplicate the issue because the issue can be duplicated. just pure laziness on their part. all they did was come in look at the system and see it's working temporarily and says nothings wrong and leaves. what's the point of paying for a warranty if I have to buy the part and fix it myself. it's a inverter board you're welcome
Ray Appliance
Service for a Samsung side by side refrigerator.
3 times these incompetent techs came out for a refrigerator/ freezer that has been cutting in and out and they did nothing to fix the issue. did not even bother to duplicate the issue because the issue can be duplicated. just pure laziness on their part. all they did was come in look at the system and see it's working temporarily and says nothings wrong and leaves. what's the point of paying for a warranty if I have to buy the part and fix it myself. it's a inverter board you're welcome
Leah C.
Dec 11, 2018
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Tech came out to repair dryer, he said it was overheating, ducts needed to be cleaned, said they'd charge $140, I said I'd speak to my husband and he left, with dryer still broken. We had ducts cleaned, dryer still broken, called warranty company to send tech back out again, they scheduled Ray Appliance again. Ashley, their customer service rep, needs to find a new job bc she is not good at her one and only job, customer service. She would not send another tech out bc she said we should not have had the ducts cleaned by another company, when i had done only what her tech had told me to
