All-Star Auto Glass
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All-Star Auto Glass
Fast, convenient service at our location or yours with quality and value you can trust. We are an approved vendor for all insurance carriers in Washington State and will help you with the claims process. Windshields, side glass, back glass or roof glass; we can replace any automotive glass part. Chip repair is covered by most insurance at no cost to you and we have drop in service at one of our locations between the hours of 8:30-4:30.

Paying out of pocket? Small windshield damage is $79.99 for the first chip and $10.00 for each additional up to 3. Schedule today or drop in to keep that chip from spreading to a more costly replacement. All Star Auto Glass provides both windshield replacement and re-calibration service, keeping you and your family safe and secure.
Services
The All-Star Auto Glass Seattle team is a diverse group of local people geared to the needs of our customers. Your schedule is our first area of concern and we make every attempt to put your needs over ours. From our AGRSS trained and certified technicians to our highly qualified office staff, we serve our customers with the highest standards and quality products in the industry.
Fast, safe, convenient mobile service. At your home, office, gym or wherever, one of our certified mobile technicians can always come to you. No matter what your schedule, All-Star Auto Glass Seattle will find a way to accommodate your auto glass repair or replacement. All-Star Auto Glass deals directly with insurance companies and we can help with a wide range of insurance questions.
Our full-service auto glass shop is located south of Downtown Seattle near Safeco Field. In most cases, we can accommodate you the same day that you call for a glass repair or replacement. Our in-shop service is available six days a week and, often, we provide pickup and delivery service in the downtown area.
Recalibration of your vehicles forward facing camera system may be recommended after having a windshield replaced. These systems are called ADAS, or Advanced Driver Assistance Safety Systems and include Lane departure Warning System, Adaptive Cruise Control, Lane Keep Assist, Forward Collision Alert, Blind Spot Monitoring, as well as others.
All-Star Auto Glass is looking for motivated, customer service focused people to join our expanding team. We are in need of individuals who are self-starters, passionate about their work, and can work independently. We are also looking for those who wish to serve our clients, community, and want to put your skills and attributes you have earned to good use.
Reviews (27)
Starke
Starke
Jan 27, 2022
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Didn't have my vehicles window in stock after the appointment was set. Notified morning of but I missed the call and showed up to be told that. Although frustrating they explained why, which is out of their control, and also put a crash shrink wrap on it to protect it until I replaced it somewhere else yesterday. They were honest and helpful, the shrink wrap actually looked like a window and was perfect.
Matt T.
Matt T.
Jan 19, 2022
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I go here for everything from rock tics to full windshield replacements. I have two classic cars and their installation of the hard to get front windows was outstanding for both.

They take insurance and AAA without grumbling. Like the office staff I have dealt with - chipper. The waiting room has uncut 1986-1987 tops and fleer baseball card sheets, which as a baseball fan and card collector as a kid, really put a nostalgia filled smile on my face the last time I was in.

Call first to make sure they have your window. It was quick when I had to order my VW van front window from them - like 2
Scott C.
Scott C.
Jan 17, 2022
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Great experience! Everyone I spoke to there was very nice. They made scheduling simple/quick and did great quality work. They come highly recommended.
Ngoc-Diep P.
Ngoc-Diep P.
Jan 03, 2022
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Customer service is excellent. All those on the phone sounded very knowledgeable.

They were careful and provided info of necessary steps.

Didn't give 5 stars because I discovered minor glue marks in my box at and the area where the glass was replaced, the some of fabric were not sealed back properly

Otherwise, would come back.
Othon H.
Othon H.
Dec 15, 2021
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All-star deserves none of the stars. 0 stars for them from me.

Not only did they shatter the glass while installing the first time, but a second appointment got rescheduled, and as that changed they didn't even order the glass. Like c'mon guys. I was supposed to get a callback, never did. Rescheduling again feels like asking for more trouble, and now I've got a crack that's grown from passenger to driver side. I get that accidents can happen with the glass installation, but your front desk was a comedy of ineptitude, not just errors. 0 stars.

Glad you support the Jamie Moyer
Ron W.
Ron W.
Dec 07, 2021
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All-Star Auto Glass repaired my door window that another glass company had not installed correctly. Brad was professional and quickly fixed my window, at my home. I will recommend Brad and All-Star to all of my friends.
Katy C.
Katy C.
Nov 11, 2021
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I just had my car worked on by this location of All star and my experience was awesome from start to finish! First of all, they have really good coffee in their lobby, and their office staff was super nice and knowledgeable. My car was done in a timely manner and they went above and beyond with the finishing touches. They had to vacuum out the broken glass but they also vacuumed my entire car! I was so pleasantly surprised! Would recommend to everyone !
Johnny Ren
Johnny Ren
Oct 29, 2021
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Service representatives were nice, I had great experience going over the quote and schedule part.
The job performance was ok. My front passenger window was replaced with no problem, mat and seat were cleaned pretty well. The only problem I have now is that they didn’t fully remove all of the glass pieces inside the door panel so when the door open/shut at a certain speed it rattles like a piggy bank.
Deanna M.
Deanna M.
Oct 26, 2021
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Shady employees. I paid cash for my window replacement and their employee by the name of Brent pocketed the cash and told the company I didnt pay! I get several harassing voicemails daily and also an invoice in the mail that says they will send me to collections!! Company has no control of employees not to mention lying shady employees!!!!
Martin C.
Martin C.
Oct 20, 2021
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I recently used this service to replace my windshield (10/19/2021). While I am very pleased with the new unit, I am sincerely disappointed overall.
Why? Because during installation, they disconnected an air line for my AC, then failed to reconnect it. This created a vacuum leak, which triggered my engine light. Due to this oversight, I had to take a day off from work, and drive to their shop in downtown Seattle to get this fixed.
That should not have happened. I wrote an email to customer service last Thursday (10/21/2012), and as of this posting, I have not received a reply. As you can imagine
Abbie P.
Abbie P.
Oct 19, 2021
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When I spoke on the phone with someone from the business they assured me all the glass from my broken window would be vacuumed out and removed, but that was it the case here. They completely ignored the drivers side floor and clearly didn't vacuum anything out, leaving me with a car that is still a safety hazard. What I don't understand is that they vacuumed out all of the glass on top of the drivers seat, so why completely ignore the floor? I was told a manager would call me Monday but I still have not heard a word. This was overall a really disappointing experience.
Hermes H.
Hermes H.
Oct 16, 2021
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Do yourself a favor and stay away from this business. If you did the research
to look for a glass repair shop and found this one, you should hit the back button and look for another shop.

This business works on referral programs and that is why so many people recommend them. They do sloppy business and will destroy your vehicle. For one, they use too much glue when doing windshield, resulting in wind noise at higher speed.

I actually had my vehicle done here years ago. They put the glass wrong with too much glue, causing wind noise, and the clowns that work here also destroyed my condensation
M. Mustello
M. Mustello
Sep 27, 2021
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Edit: thank you for reaching out and resolving the issue
Would not recommend this company if you are actually seeking work to be done on your car. They have poor communication and the day I was supposed to have someone come out to fix my window, I called the office to see if they had a timeline as I was given between 1 and 4, and it was close to 4pm and no word from anyone. I was told that the office "has no way of communicating with their technicians." needless to say, no one ever showed up or reached out with an explanation. I even called them the next day to try to reschedule and no one ever
Il Ho Kim
Il Ho Kim
Aug 18, 2021
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I called this place to get a quote on Wednesday afternoon. First female employee put me on hold then one guy answered my call. He asked me a question regarding a safety system that I wasn’t familiar with, then he started raising his voice. He sounded like he was frustrated that I do not have the knowledge about what he was asking. So far this was the WORST customer service that I’ve experienced in my life. Yelling at a customer? He could have kindly explained to me what he was referring but I guess that’s not how he normally treat customers. I’m definitely avoiding this place no matter
Corey Cromer
Corey Cromer
Aug 17, 2021
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We got our windshield replaced at All Star and on the drive home we had ANOTHER rock fly up and chip the windshield. We took the car back to All Star the next day to have the chip filled and they did it for free! Outstanding service from All-Star Auto Glass , they get my highest recommendation!
Forrest H.
Forrest H.
Aug 14, 2021
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Delays, lack of communication, and shawty work quality is what you can expect when using All-Star Auto Glass. Despite my usual go to, with the National brand, I decided to try Allstar out to support a local business. I ended up regretting that decision. Initial call went great, friendly service, appointment was set for the following week. The day of my first appointment, they didn't show up. No call/ No show. In fact, I had to call them an hour after my service window ended just to find out the technician wouldn't be showing up today. They assured me they could come back out in two days
Doug P.
Doug P.
Aug 04, 2021
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These losers damaged my vehicle never fixed the paint they scratched and never sent me my free car washes total crooks and liars! Use any other glass company unless you like getting ripped off then call these clowns! Total classless losers!
Aaron Combs
Aaron Combs
Jul 19, 2021
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I got a morning appointment for a mobile replacement of my windshield. They called me the day of and moved the repair time 2 hours back. I wasn't upset until they never showed, or called. When I called them back they said, "I don't know what happened, let my dispatcher call you back." Spoiler alert the dispatcher never did.
Reana Angoco
Reana Angoco
Jul 16, 2021
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We needed to get my window fixed after it was broken into. We thought this place would be good but first time we called they quoted us a price and then when we went in they were trying to charge us more. Then they had us scheduled for two days later after we paid them. We were out of town and had them do a drive out. They didn’t get it done on that Wednesday so we arrived back home the next day and called them. First excuse was they didn’t do it because the part did not come in. They told me they didn’t have anything available till the following Monday and then came back and said no they
Dick H.
Dick H.
Jul 01, 2021
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I really wanted to give this place five stars. I really did. It's the only local auto glass business left in Seattle AFAIK.

But I can't. Simply put, they over-promised and under-delivered.

The saga began after some jackwagon smashed three of my windows and I had to spend $1,000+ of my tax refund money to get them replaced (yeah, thanks for nothin', SPD). When I took my car in, I was promised a first-class job including removal of the sticky adhesive from the plastic over the windows and that all of the broken glass would be thoroughly cleaned up.

None of these things happened
Bryan H.
Bryan H.
Jun 25, 2021
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I called two separate times and got the same quote each time then scheduled my appointment for a new windshield ASAP due to my windshield being severely damaged from a rock. I come in for my appointment and they ordered the wrong glass for my car it turns out and sounds like I can't get it replaced that day. Then they let me know that the price nearly tripled due to them having to use dealership glass (which on the phone assured me they didn't have to use as the other glass they use never has problems and is much cheaper). I'm going to another place even it will be the same price
Rosy Gutierrez
Rosy Gutierrez
Jun 15, 2021
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Inquired about a windshield quote with a couple hour turnaround to hear back from them. Their communication was on point. When I called to make the appointment, the sales associate was very friendly and helpful. At the appointment, the front desk staff was extremely welcoming and also communicative. Would highly recommend taking your vehicle here!
Anthony Vance
Anthony Vance
Jun 12, 2021
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EDIT: Tom the owner, and Greg both called me at the start of the following Monday after my windows were completed. They were very sympathetic of the situation and very thoroughly explained why everything went the way it did. Unfortunately Covid is still playing a big part in delaying manufacturing and deliveries of important parts. This I totally understand and appreciate the insight Tom and Greg gave me. They were extremely professional and friendly. Due to the unexpected delays though, they helped me very generously. I was very happy with how they treated me at this point and would honestly go
Ricky M.
Ricky M.
Jun 08, 2021
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Set up an appointment for Monday which was communicated through email. Went down there and got "Sorry, they have you scheduled for tomorrow" Silence after that, so I said I guess I'll come tomorrow. Also, via email I stated if I bring it in 2.5 hours before a medical appointment can you get it done? "Yeah, it only takes 2 hours!" Go there for the appointment, wait an hour, no updates and no one working on my car. Ask for the keys, lady gives me my key and you guessed it, nothing. Called a different place and they were nicer and $150. Also, the waiting room was full of grumpy
Rpisces G.
Rpisces G.
May 21, 2021
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Received same day appointment, arrived half an hour early. Two women at front desk only acknowledged by one, she asked for my keys, said it would take up to 2 hrs. to be completed.
After an hour of sitting in an uncomfortable office, I noticed my car was still parked where I had left it. Once they did get to my car, it seemed to be done in timely fashion, it did take 2 hours, I just didn't know I would be sitting there and my car for over an hour waiting.... for them to even begin. There is nothing really walking distance, so you are basically stuck. Once I did get my car back I noticed two
Genuine Chief P.
Genuine Chief P.
Apr 11, 2021
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On Monday, 05April2021 - Got my windshield replaced by All Star, glass looks great, when I got home I noticed that the windshield bottom plastic frame was missing clips. The two gaskets were also exposed on the hood instead of being tucked in the seam under. Also noticed the rubber strip on the top of the car was sticking up like it is peeling off.

They were not able to calibrate my windshield for unknown reason as well. Was told to bring it back to the dealer.

A couple days later, I went back to get the issue corrected.
Saul fixed the issue and made it right, he put adhesive on the
Kristina W.
Kristina W.
Apr 08, 2021
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Had an EXCELLENT experience with everyone at All-Star Auto Glass. Besides being the most affordable in town their communication was top notch. Scheduled (and re-scheduled) via very prompt emails. The install tech called before arrival and upon getting to my office. Installed my Jeep's new windshield in about 30 minutes. Was super courteous and windshield looks great. No one wants to spend $400+ on a windshield but I'm glad I gave my business to these guys. 5 *****'s!

Bonus points: They have a deal with Brown Bear car wash. Fill out the form your installer gives you and get free