NCR Towing & Recovery
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NCR Towing & Recovery
We at NCR Towing & Recovery pride ourselves on offering safe, reliable, and quick service. Since opening our doors in 2003, we've been committed to the highest quality of service, growing to become a multi-truck operation that can handle the capabilities needed for light to medium duty towing recovery.

We're heavily involved with the Pasadena Business Association, and donate wrecked cars to community schools such as Chesapeake High School to raise awareness of the consequences of drunk driving. We also participate annually in cleaning up Lake Waterford Park. NCR Towing & Recovery is staffed 24 hours a day, and drivers dispatched are wreck-master-certified and highly trained.
Services
The Superiority of our services is the hallmark of our business. Only tow for no-parking zones or fire lanes? Check for parking permits? We'll do whatever you need with regards to parking violations. As an assurance, for each vehicle that is towed, we provide digital photographs of the violation as well as a report for documentation of the tow for your records.
Looking to keep unwanted vehicles off of your property? NCR Towing & Recovery provides free towing service to business owners, hotels, office buildings, and various other private businesses. Your property is closely monitored to ensure vehicles are parked in a safe and appropriate manner in accordance with your property's rules and regulations.
Q: What if I can't be present to pick up my car? Q: What items will I need to pick up my car? A: Please have ready your valid driver's license, title or registration, and a form of payment: we accept Cash, Visa or MasterCard. Q: What hours can I pick up my car? Q: How can I set up towing on my property/properties?
Your car is in good hands. Should your vehicle be towed, call us immediately to find out at which of our locations it is situated. You'll be provided with your fee total, and be expected to produce a valid driver's license as well as title or registration when picking up the vehicle. Please note you must be the registered owner to pick up the vehicle, and all fees must be paid in cash or by debit card.
Reviews (10)
Jackson T.
Jackson T.
Dec 07, 2021
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Look, no one likes having their vehicle towed. But all this stuff about the girl on the phone being rude and them damaging vehicles and expense and stuff. That wasn’t my experience at all. I sent them the pics of my license and insurance and title, scheduled an appointment. The employee showed up on time, and I payed exactly 350$, as they said I would pay. There were no hidden fees or anything. They didn’t even put one of those dumb paint-marker things on my window, which was a nice touch. It was inconvenient, but overall professional. When I first saw that my car was towed, I was frustrated
Imcega
Imcega
Oct 05, 2021
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I was hoping this could have been reasoned out. The parking space which was "supposedly marked reserved" is faded out almost completely except a mark here and there, nothing legible. And you are unable to see this at night because the paint has faded so you would not know. YET THEY TOWED IT at 1am like a scavenger will do.
My son's friend has been going to the same apartment complex for YEARS! And the other day her car was towed (driven by her son) and today we had to fork over $350 FOR NOTHING.
The young man works VERY HARD going to school, work and helping his family BUT there goes money which
Laura Sanford
Laura Sanford
Sep 13, 2021
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Critical: Professionalism, Quality
Worst experience ever. Towed our son’s car from an accident 2 miles away on a Saturday. They were closed so we couldn’t get the car. We went to look at it and the windows were left open with rain predicted. Said they would put a wrap on it Monday???!!!!!?!!!!
Service: Car towing
Kim Koerber
Kim Koerber
Aug 22, 2021
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Positive: Professionalism, Punctuality, Quality, Value
Car was disabled and they towed for . The driver Sam was very nice and professional. Would use them again if my broke down again
Service: Car towing
Arslan Khan
Arslan Khan
Jun 03, 2021
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Critical: Value
I don't think NCR worth a one star If you ever have a problem with your car or your car need to be towed make sure ncr is not towing your car They are so rude and disrespectful they don't know how to talk to a person or a customer They think they own you and your car They take money as much as they can
James Fournier Detailed Options
James Fournier Detailed Options
Apr 25, 2021
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The dispatcher lady needs to learn people skills. Or hire someone that is able to answer simple questions with out an attitude. I called for service.
Stacy Taylor
Stacy Taylor
Mar 24, 2021
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My car was towed to their Odenton lot. This towing company only comes out by who they're called by. They don't set the rules and regulations of these apartment complexes, neighborhoods, and businesses. (Who can be a real pain to deal with!) My car was towed for being inoperable when not only 24 hours prior did I just take my battery out to take it to get charged and they put a so-called notice on my vehicle and called the towing company before the timeline was up. It is not the towing company's fault. The gentleman who worked for the towing company was very pleasant. Yes, I wish they didn't charge
Demi Nolet
Demi Nolet
Dec 29, 2020
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My car was towed by this company by my boyfriends apartment complex. Not because I didn't have a visitor pass but because they couldn't see the expiration date due to how it was laying on my dash. When I went to get my car I was met with unprofessional rude women who told me since I'm not the title holder I could only pay in cash which makes zero sense. Rude. Disrespectful. Looking to make a quick buck. Wish I could give zero stars
Joe DeCarlo
Joe DeCarlo
Jul 29, 2020
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Drivers typically carry no more than 20 to 30 IQ points, and egos are easily shattered by simple hand gestures. 🖕
Richard Davidson
Richard Davidson
Oct 18, 2019
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Train the office staff at NCR on how to answer some simple questions. The unprofessional woman behind the counter immediately became confrontational. It's apparent this busy does not understand or care that poor, rude, and hostile communication generates customer disgust.