Paula Plummer
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Paula Plummer
Dr. Paula Plummer is in solo practice at Southwest Family Physicians, PA. in Family Medicine. Southwest Family Physicians, PA was established in 1982. Dr. Plummer has practiced in the southwest community for over 30 years. Our office is located at the West Houston Medical Center in the new Professional Building.
Services
Dr. Plummer advocates preventive medicine and performs well child, well woman, and well man physicals for ages 5 to senior adults. She treats a variety of acute illnesses such as acne, allergies, colds, coughs, muscle strains, skin conditions, and urinary tract infections. Chronic conditions such as arthritis, asthma, anxiety/depression, diabetes, endocrine (thyroid disorders), high cholestrol, and hypertension are treated by her as well.
We are located at 12606 W. Houston Center Blvd, Suite 210 which is next to the parking garage and across the street from the yellow apartments. All parking is free. You may call (281) 870-8200 to schedule an appointment or you may leave a message to schedule your appointment. By calling first thing in the morning, same day appointments may be available.
We pre-verify insurance prior to your visit and if we are unable to verify prior to the visit, we allow you to pay for the office visit and we will provide a receipt for you to request reimbursement from your insurance carrier. You may call (281) 870-8200 to schedule an appointment or you may leave a message to schedule your appointment.
For blood drawn at the office, we will mail you test results within 2 weeks (if you request a test result letter). Please visit UpToDate for more information. A written release is required for medical records request and a fee may apply. Medical records or forms are provided within 15 business days of the request and receipt of release and fee.
Reviews (14)
Rs Samuel Official
Rs Samuel Official
Dec 19, 2021
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Not Recommended at all… they leave you in the blank, never got my results back, I had to call several time and beg for them to actually read my lab work and prescribe me medication, literally I had to beg them, I downloaded my own lab result, and look on google what they means and what was wrong with me, because Dr. Plummer failed miserably to do so! Is she just taking money from people? Because theres a lot of reviews from people with even greater health issues that I have and this doctor just left them in the blank…. So unprofessional
Jada H.
Jada H.
Sep 24, 2021
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I liked Dr. Plummer for a long time, but i just can’t deal with the unprofessional behavior exhibited by her and her staff. I received prescription medication for an illness that was greatly needed and i never receieved the medication, because she forgot to send it to the pharmacy! How do you forget to send essential medication to your patient? Then I had an ultrasound that i was concerned about, and i called the ultrasound place, they informed me they faxed it to Dr. Plummer days ago. Ive been calling every day nobody at the office ever answers the phone. You have to call about 5 times to get
Cindy Vega
Cindy Vega
Jun 23, 2021
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Compassionate and dedicated to her patients! Best Family Medicine Doctor EVER!
Leonore Mayfield
Leonore Mayfield
Aug 09, 2019
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I’ve been with Dr Plummer for a while. Love her as a doctor but my appointment from Friday with another Doctor in her office was the worst. Her staff has also dropped the ball. Have called several times about my prescription being filled and keep getting the run around. Doctor forgot to sign the prescription and the pharmacy has been trying since Friday to fill my prescription. Called and spoke with her staff and was told the paperwork was sent to the pharmacy only to find out they are still waiting. Called and left a message yesterday after being told it was taken care of and as of today, the
Diego Fernandez
Diego Fernandez
Jun 25, 2019
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Good doctor! Nice and knowledgeable. Staff was good as well. Place is clean and appropriate. Wait time of over 30 minutes.
Pedro Henrique Costa
Pedro Henrique Costa
Jan 05, 2019
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Don't recommend it. I went for a check-up more than a month ago and I still haven't received my test results. I called them to ask about this, and I was told it was sent by mail. I told them I did not receive it and they said they were going to call me back. They never did. Also, I thought it was weird the fact that they did not have me do a urine exam. That's usually something I do because I've been taking cholesterol medicine for years now and doctors usually want to see how my liver is doing. Overall bad experience and lack of attention by doctor and staff. I definitely won't be going back.
Lola Dorante
Lola Dorante
Jun 26, 2018
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Very smart Dr. Very good bedside manners , good staff, friendly . Love her and her staff
Anthony S.
Anthony S.
Mar 29, 2018
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This Doctor is really helpful and explained everything about my health in terms that I would understand. I HIGHLY RECOMMEND HER!
Lauren P.
Lauren P.
Nov 09, 2016
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LaGypsy Y. I find it laughable that this is merely your second review on Yelp (which by the way, is not where people look for reviews on medical professionals). Did you take time to consider that maybe YOU did not do an adequate job of explaining how this medication was making you sick? Communication is key when speaking to physicians, and in particular Dr. Plummer will go above and beyond to hear you out, and ensure your health and safety are met. However, you cannot expect a licensed medical professional such as Dr. Plummer to interpret your thoughts. Going forward, I recommend you take responsibility
Philoctetes
Philoctetes
Sep 26, 2016
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This woman was my doctor when i was a child, from the age of 12 up to the age of 16.
she was dismissive of me (even at 16), and would examine my glands, while asking my mother how i was feeling. she rarely spoke directly to me, and ignored me several times, when i complained of what was later diagnosed as a fairly serious mitral valve regurgitation.
when i was 13, i tried very seriously to kill myself: i took 550 Extra Strength Excedrin. according to every MD and pharmacist who has ever heard the example has said that an adult would not have survived--but i did, no thanks at all to paula plummer
LaGypsy Y.
LaGypsy Y.
Mar 03, 2016
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If I could give no stars I would. This was the worst doctors appointment I've ever had. The doctor must have not listened to a single thing I told her. I asked for specific blood work to be checked and explained how a medication was making me very sick. After going the lab the next day to have the blood work done I received a recommendation in the mail to take 5 times the amount of the very medication I told her was making me sick and the blood work showed no record of the tests I had requested. 3 phone calls with the office and they admitted no responsibility. It was a truly disconnected
Kim L.
Kim L.
Feb 13, 2016
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Yelping for my spouse who went to this doctor seeking a PCP to manage his healthcare needs.

The nurse was rude and in a hurry, not at all the customer service a new patient expects. The doctor was too busy to review his medical records that he hand carried in for her. She was NOT interested in helping him with his pain management and pain medication management needs. So... needless to say, he will NOT be going back to her!!
Elisabeth Novak
Elisabeth Novak
Aug 27, 2014
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I have several rather serious medical issues and was recommended to Dr. Plummer about 3 weeks ago. Her nurses were wonderful, but she did not listen and seem to care. She prescribed me 3 medications, 2 of which make no sense and took a blood sample. Of course I tired to call and figure out why she prescribed the medications as well as get blood results. The first call I was told that they would call me back winton 24 hours with my results and an explanation. No call. Second call they told me Dr. Plummer would be writing me a note shortly. No note. Third call I left a voicemail. No reply. Fourth
Danielle B.
Danielle B.
Jan 04, 2013
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The doctor is very nice and helpful but the office staff are the worst I've ever come in contact with for a doctor's office. It was the second visit where I have been waiting an hour to get my prescription script. As it turns out they didn't even tell the doctor I needed it. The first time I needed bloodwork done but the front desk failed to tell me I needed to fast first, so I took a day off work for nothing.
NOT recommending unless they fire the current staff, but I will not wait around for that