An operator will call you to confirm your appointment and Ava Appliance will quickly dispatch a technician to your location. Ava Appliances provides factory trained and authorized repair services for all major household appliances, including refrigerators, washers, dryers, dishwashers, microwaves, stoves, ovens, cooktops and ranges.
If you have a home, manufacturer, or extended warranty, or even no warranty at all, contact us for your appliance repair needs. With friendly customer service, and highly competent technicians, Ava Appliances can address your every appliance problem, whether that involves your dishwasher, washing machine, dryer, ice maker, oven, refrigerator or stove top.
If you have a home, manufacturer, or extended warranty, or even no warranty at all, contact us for your appliance repair needs. With friendly customer service, and highly competent technicians, Ava Appliances can address your every appliance problem, whether that involves your dishwasher, washing machine, dryer, ice maker, oven, refrigerator or stove top.
Reviews (18)
Syed Ahmed
Dec 20, 2021
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I gave this company a one-star rating because I don't know how to give it a zero star review apparently Google still wants me to at least put one star on this. This company's terrible the customer service is terrible the 1.8 review that you see is very reflective of the capacity of the individual's performing the work. Very poor customer service just like to talk don't like to take action.
Sonja Barclift
Dec 15, 2021
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They sent a technician to repair my washer through my home warranty company. He said it needed a part. It took about 10 days to get the part. He returned this weekend. Spent an hour putting the new part on. Did not test it before leaving. I used the machine for a load of wash after he left and it’s still broken. I called AVA and they are closed until Monday. I called on Monday and spoke to a rude supervisor who must be tired of people being upset that they don’t do a good job. I still don’t have a working washer? And they want to send the same guy back. I also had a problem with the technician
Livia Rodriguez
Dec 15, 2021
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Probably the worst technician experience I've ever encountered, just very unprofessional when it came to their technician! We purchased the warranty at the Home Depot and the previous company replaced the transmission and the washer makes a loud noise when being used and it was left worse than before, they never came back to fix. So we reported it and than this company tech came and I told him the problem and he said it was fine that is was washing so there is nothing wrong. I tried to show him a video I had recorded so he could hear and was trying to explain how this is not normal, he showed no
Tj Brockman
Nov 24, 2021
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Probably the worst technician experience I've ever encountered, I've only just discovered his shoddy work a few months after the fact because my refrigerator stopped working again. After he replaced our compressor the first time, it stopped working after a couple of days and made loud noises. We called him back and he came to "fix" it again. Here we are a few months later, without a working refrigerator because it's leaking Freon from his shoddy welds and we are told the compressor needs replaced again. Apparently, to fix the loud noise he wrapped coils in paper towels. This is a huge safety hazard
Kevin S.
Nov 18, 2021
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Stear clear of this First American Home Warranty cohert in crime. These two eneties work hand in hand to ensure the maximum profit vs worst service know to man. This appliance company only contracts work through home warranty companies since no real joe public would touch thwn with a 10 foot pole. They have been out 5 tines failing to fix the same problems. I have spent three times what it would cost for a new unit in having my cloths laundered for three months.First American Home Warranty is a scam. Try leaving a review on their fake sites. You cannot ant they dont appear in yelp..Stear clear
Matthew Preston
Oct 23, 2021
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L. B.
Oct 06, 2021
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Terri M.
Sep 21, 2021
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Robert- & Korbi J.
Aug 30, 2021
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Went through home warranty company to get washer repaired after 4 weeks, 3 parts and 4 visits from our repair guy the washer still isn't repaired. They took a week or longer between each service call and to get the 'right' parts. After the last visit they said it was repaired and today it is leaking water and sounds terrible. I called home warranty company to get the work order reassigned to another company. I would not recommend this company to anyone.
Steve
Jul 14, 2021
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Requested service via "HOME DEPOT " extended warranty service. Home Depot sent out this outfit to do the repair. Dryer was howling to no end like a screaming car fan that wouldn't quit. Techs solution "pulley oiled" which worked for about 10 mins. Called office to complain and was informed by secretary that "all machines make noise, unless the dryer stops working they were done with the service". Gave this service provider 1 star for showing up on time at the right address. Workmanship by tech was terrible, failed to reassemble dryer completely (missing screws), failed to diagnose the cause of
Mike S.
Jun 14, 2021
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Critical: Professionalism, Quality, Responsiveness, Value
8 visits. Did not know what they were doing. Did not fix. Broke more of the oven by the 8th visit. Had to get a new contractor out to fix their work. Even they were appalled on how bad they were. No showed twice. Would not recommend to anyone I like.
Service: Oven repair
8 visits. Did not know what they were doing. Did not fix. Broke more of the oven by the 8th visit. Had to get a new contractor out to fix their work. Even they were appalled on how bad they were. No showed twice. Would not recommend to anyone I like.
Service: Oven repair
David M.
May 02, 2021
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DO NOT USE THIS COMPANY. 4/6. 4/15. We still have a broken washer even worse than before we asked for service from this company or american home warranty. Our washer is stil leaking. It was never repaired. It's been 6 weeks. We give up. Thanks vladimir for coming to our house six times and not doing anything. Thank you for taking advantage of elderly people on SS. We are struggling even more would never recommend this company. If you're home warranty recommends them, ask for a new company. Vladimir came on a Friday spend hours here. Banged on our washer so loudly our neighbor could hear it in their
Mj
May 01, 2021
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We had a young man named Gabe come out to diagnose & repair some issues with our fridge. We have had these same issues repaired by a different company 3 times before, and with the other guys it took them several visits over many weeks to figure out the issue, get the part in, & fix the issue. Gabe was able to do this in only 2 visits & he fixed it properly. Gabe was professional & explained everything to us. If the issue happens again we will definitely call AVA Appliance again.
Andrew S.
Mar 18, 2021
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AVOID AVOID AVOID!!!!!!!!!!!! I wish I could give a negative star. I had a broken washer and AVA was the repair company sent by my home warranty company. They took a week to come do the diagnosis. They reported that the motor control unit circuit board needed replaced. When they came back with the part, they said they needed another part and would be back in 3-5 days. Instead, they reported to the warranty company that I broke the washing machine by "overloading" it and that wasn't covered under warranty. They had no evidence of this. Guess what, the second opinion I got
Trevin J.
Mar 10, 2021
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They came to repair the water dispenser in my fridge, and snapped the valve on the wall. Had to turn off the water, and they failed to take responsibility for snapping off the valve. Do not use this company!!!! Rude customer service from the repair tech, and customer service has failed to return my call to express my concern three days later. Will be reporting to the BBB, who ever is in charge of their contractors licenses, have already reported to my home warranty company, and am looking at pursuing legal action against them.
William G.
Jan 27, 2021
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Mike C.
Dec 28, 2020
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Our home warranty contracted AVA to fix our refrigerator. After waiting over a week for a new compressor the technician arrived and struggled with the installation making several phone calls asking installation questions during his 3 hours at our house. After installing the compressor the tech told me he needed to come back the next day because he need a tool to reprogram the circuit board to get eh compressor to cool the frig. He arrived early the next day (Christmas Eve) for what I expected to be quick fix with a manual and removed and reinstalled the compressor, not sure about reprogramming
Julie N.
Jul 20, 2020
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I have a home warranty and AVA Appliance was assigned to my case.
My refrigerator door was not shutting well. I thought it was a seal problem. The technician came out and told me that there was a metal part on the bottom hinge of the door that needed replacing. He said that he would order the part and get permission to have a 2nd technician come out with him to install it. He said it would take 3-5 business days.
That was on 7/11. I received a text from my home warranty that my ticket had been closed on this matter and that the job was complete.
Today, 7/20, I called AVA. The woman 1st
My refrigerator door was not shutting well. I thought it was a seal problem. The technician came out and told me that there was a metal part on the bottom hinge of the door that needed replacing. He said that he would order the part and get permission to have a 2nd technician come out with him to install it. He said it would take 3-5 business days.
That was on 7/11. I received a text from my home warranty that my ticket had been closed on this matter and that the job was complete.
Today, 7/20, I called AVA. The woman 1st
