California Bear Credit Union
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California Bear Credit Union
I've been coming to this branch for about a year now, and I have never had any issues with the employees inside. There is always a hello when I enter, and a goodbye when I leave. The only issue is getting in from the entrance because security is tight and you have to go through a metal detector, but that has nothing to do with the bank.

Whenever I have any problems I call the 800 number and ALWAYS get a kind and patient representative. Today Gloria H. did her best to assist me with log on issues, but my computer was apparently the problem. She did her best to solve my problem but it was out of her hands. Always a pleasant experience with Cal Bear!
Services
You can also enroll by calling us at 800-954-BEAR (2327). If you're already enrolled but are having trouble signing in, please call us so we can assist you. Go green with e-statements! They're free with all California Bear Credit Union accounts (if you prefer paper statements there's a $2 fee). They're good for you.
The following dates apply to our Kasasa account(s). Monthly Qualification Cycle dates are not the same as our Statement Cycle dates. Please refer to your account's Truth In Savings disclosure for your account's specific qualification requirements. To qualify for your account's rewards, all of your account's qualifying transactions must post and settle to your specific Kasasa account within the Monthly Qualification Cycle dates stated below.
Let's face it, sometimes with our busy schedules we forget some things that might come back to affect us. One of those things is making sure we have enough money in our checking accounts to cover the transactions we make every day. When we do not, that is called an overdraft. This is where courtesy pay comes in to play.
When considering a financial institution, many factors may be considered. One of the highest factors for consideration is safety and soundness. While we may have seen many institutions once considered, "Too big to fail" actually fail, California Bear Credit Union has stood the test of time to become one of the few considered strong and safe.
If you're looking for a better return on your money, yet would like the flexibility of having some limited access to your funds, a California Bear Credit Union Money Market Account may be right for you. This account is designed to bring you both with a minimum deposit of just $10,000. You can make an unlimited number of "in person" withdrawals ($300 minimum and subject to funds availability) at one of our branches or at a CU Service Center.
Reviews (10)
Albert Aguilar
Albert Aguilar
Feb 01, 2022
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If I can give a 6 stars I will definitely give them. Thanks to Daniel, Judy and Kyle for there amazing help and service!
Tre Nel
Tre Nel
Jan 20, 2022
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Deposits are always late, customer service takes forever to respond. Honestly not even sure what they actually do, I’ve tried to refinance, they don’t do that anymore, tried getting a CD …they don’t do that anymore, transferring all money from my accounts to a useful bank. Save yourself the trouble and don’t join, it’s a waste of time. Easily the worst credit union/bank I’ve ever used.
Michele Tristan
Michele Tristan
Jan 18, 2022
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Kyle was super patient and was persistent with getting my problem solved. He received prompt assistance from Kevin, Daniel, and Ron who together got my card activated again. I appreciate your help!
Raymin Herrera
Raymin Herrera
Nov 27, 2021
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I just wanna say that Keven Jackson is the best customer service rep. At California bear credit union absolute Bank Branch Rockstar and he’s supervisor Lisett are awesome , They are professional and helpful.
Mark Clark
Mark Clark
Nov 14, 2021
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Every time I have experienced service that made me feel as if I’m the most important thing going on inside their offices .
Gregory Escamilla
Gregory Escamilla
Oct 27, 2021
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Daniel Rincon, Kyle H. and Jose are so sweet nice and friendly. This is a branch that I will continue to utilize because of the great customer service I recieve.
Thank you Cal Bear.
Gonzalo Marquez
Gonzalo Marquez
Sep 29, 2021
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Received an email stating Delays in Card Reissue Orders. I called in to see how long the delay would be since my card was set to expire soon. The representative that helped me apologized for the delay and offered to Expedite a Card at no cost to me. If I wouldn't have received that email, I wouldn't have known until I swiped my card somewhere and was denied due to an expired card. I appreciate the heads up and their attempt to help in anyway they can.
Niecey Carter
Niecey Carter
Sep 25, 2021
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Presented with criteria to open an account ( live within specific area codes, utility bill, good standing within banking system and more than minimum deposit amounts)however upon attempting to open I was met with several hurdles. The account was to be opened immediately, but not for me. A few hours later they even called me to come back because of my signature with my broken arm. Very disappointing but they are closest to my home. Would not recommend otherwise.
Evelyn Rivera
Evelyn Rivera
Sep 20, 2021
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Really enjoyed my interaction with the staff. Based on the recent reviews I went in thinking they couldn't help me but I was wrong. They were pleasant to talk with and made me feel very comfortable. Thumbs up best service I've received in a long time.
Dmitry Ivanov
Dmitry Ivanov
Nov 15, 2017
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Since when a Green Card (Perm Resident Card) is not a valid form of ID especially if I only make a deposit?
I had to take my pants (ok, belt) off and show embarrassing contents of my bag to get in just to get rejected 😤
Oh, and by the way, "California Bear" a few blocks down didn't have any issues with my ID and processed deposit within a minute.
Conclusion: ⭐️⭐️ 2 stars (mainly for sittin' there looking pretty 🤓)