Providing hands-on-service and personalized lending to our members for the past eight decades. You can opt out if you decide to switch back to paper statement delivery. Just select e-Statement not enabled in your e-Statement Preferences and you will be switched back to paper statements. Our community matters. Receive financial tips on everything from budgeting to loans and read up on true stories from local union members.
Services
DEXSTA Federal Credit Union is a not-for-profit organization that exists to serve its members. We accept deposits, make loans and provide a wide array of other financial services. As member-owned and cooperative institutions, we provide a safe place to save and borrow at reasonable rates.
You, your family members, and members of your household are eligible to join DEXSTA Federal Credit Union if you live, work, worship, volunteer or attend school in New Castle or Kent County, Delaware or Cecil County, Maryland.DEXSTA Federal Credit Union, being member owned, offers a broad range of products and services to meet the financial needs of its diverse membership.
You, your family members, and members of your household are eligible to join DEXSTA Federal Credit Union if you live, work, worship, volunteer or attend school in New Castle or Kent County, Delaware or Cecil County, Maryland.DEXSTA Federal Credit Union, being member owned, offers a broad range of products and services to meet the financial needs of its diverse membership.
Notice: You are about to visit a website outside of DEXSTA.com. DEXSTA does not operate the web site you have requested and is not responsible for the content on the site, nor do we necessarily endorse the companies. DEXSTA does not represent either the third party or the member if the two enter into a transaction.
Are you in the market for the new or used car of your dreams? Do you already have a loan with another lender? DEXSTA Federal Credit Union provides auto loans for purchase and helps you save by refinancing your existing auto loans with us. We finance up to 100% of the retail value and can add more to your loan to cover taxes, tags, and service contracts.
Whether you need to consolidate high-interest rate balances, fund an important purchase, or cover the next addition to your home, DEXSTA Federal Credit Union is here for you. All personal loans are simple interest with no prepayment penalties. Decisions are made at the branch, so you can call, walk in, or apply online, and have money in your account the same day.
If you will be traveling, please contact DEXSTA with dates and places at (302) 571-0522 or (800) 937-4735. We will place a memo on your account to help prevent interruption of your card service if our network suspects possible fraud. Please be sure to ask about our Country Blocks as you may not be able to use your card in some regions.
Reviews (18)
Carol Sharkey
Mar 22, 2021
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Shaniece Dawn
Feb 03, 2021
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Phone experience is definitely rated a thousand if I could. His name is Giovanni. I recently lost my mom while she was on vacation and I called to inquire information to close her account. If he didnt know how to help me he was very informative as we searched Google together. He was very compassionate and comfortable to talk to, like a family friend. My fiance and I appreciate ur patience as I had no clue what to say or how to ask for it. You made me at ease with the process and I assure u I will be continuing my own business with him in the future. God bless you giovanni. Ur words and humor went
Craig G.
Mar 30, 2020
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Approximately two years ago I purchased a car and the dealership connected me with Dexsta as they had low rates. Unfortunately last week I paid the car off three years early as I just could not deal with this company any longer. The last straw was when Dexsta added almost $3,000 for car insurance. Of course I have my own insurance, but no one tried to call or email me from Dexsta, and when I tried to resolve with Dexsta they were, as usual, hard to deal with. I recommend no one do business with this company
Mary
Nov 10, 2019
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Seems like when I bring my Grandson with me none of them offer's a Taffy maybe they want them all for themselves that was the third time that has happened and Yes I did say something specially when my Ollie says why didn't I get a Taffy did I do something wrong.. Don't have them if your not going to give them away to children' 😡😠😬
Darrell MikaYah Parker
Oct 26, 2019
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Sandra K.
Nov 30, 2018
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Stealing money.
After more than 20 days of waiting for a merchant refund to show up in my account they tell me it just magically happened that Visa had a "Glitch" on the exact same day I happened to return something?? I seriously doubt that. They owe me almost $1000 dollars and have STILL not put the refund back into my checking account. I called Visa, they say it's Dexsta . . . Ridiculous!!! WHERE IS MY MONEY!!!
After more than 20 days of waiting for a merchant refund to show up in my account they tell me it just magically happened that Visa had a "Glitch" on the exact same day I happened to return something?? I seriously doubt that. They owe me almost $1000 dollars and have STILL not put the refund back into my checking account. I called Visa, they say it's Dexsta . . . Ridiculous!!! WHERE IS MY MONEY!!!
James L.
Nov 01, 2018
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Reference page: https://www.creditunionsonline.com/credit-union-282.html#reviews
Terrible. Terrible and Terrible. If you are trying to get any loan from here, PLEASE STAY AWAY. I am doing you a favour.
1) They charge "small fee" of $5 every time you try to make online payment (Small fee..? really?)
2) Their customer service is AWFUL. If you try to get something resolved, just give up. They won't help you or even apologize to you.
3) If you try to complain about anything, they won't take you seriously. All they do is either read something out of their "Customer Service
Terrible. Terrible and Terrible. If you are trying to get any loan from here, PLEASE STAY AWAY. I am doing you a favour.
1) They charge "small fee" of $5 every time you try to make online payment (Small fee..? really?)
2) Their customer service is AWFUL. If you try to get something resolved, just give up. They won't help you or even apologize to you.
3) If you try to complain about anything, they won't take you seriously. All they do is either read something out of their "Customer Service
Clarice Hence
Sep 14, 2018
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Susan H.
Apr 26, 2018
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Would be 5 stars because I have no complaints about fees and I like their online banking system, but I recently had a ridiculous experience trying to deposit my security deposit check. Both me and my roommate's name were on the lease, so the apartment complex legally had to put both of our names on the check (with a comma that this credit union claimed was a slash). My roommate signed the check and everything, but they refused to deposit it unless we had a joint account. They wouldn't even deposit it to my account if he had come there and signed it in person. What is a person with multiple
John Rodriguez
Jan 29, 2018
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Sky T.
Jan 06, 2018
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Drea Mie
Dec 21, 2017
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Please find another place to put your money. I'm new to the area and went to this location to open a personal as well as business account. However I was quickly turned off by the poor service and racist behavior from the staff. The banker (a female who appeared to may have been bi-racial or hispanic) heard me say to the greeter I would like to open an account. She sat in her office (not helping any other customers) for ten mins staring at me off and on before she decided to come out. Then she comes over with a clipboard telling me they do "credit checks" to open an account. I told her that's normal
Rich C.
Apr 10, 2017
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I have had my money in DEXSTA for over 20 years, which they have had the use of and nave paid me essentially 0 interest. Just got charged for a $5.00 withdrawal inactivity fee for the very first time. I guess they're leading the charge in "negative interest" - stealing your money for simply letting them use it. I'm about to have a major 'withdrawal activity" and remove my money from DEXSTA.
Leah R.
Apr 11, 2016
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Essentially these guys steal money out of account, then hit you with minimum balance fee. So, even if you never overdraw, or really use the money, they will hit you by hook or crook. Shady shady shady. Along with the theft, you get the added benefit of the slowest possible tellers in the free world. WOW! Didn't know it was possible for human beings to move that slowly.
Kate B.
Dec 23, 2015
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I've always had accounts with credit unions and I realize that they are not usually as "up-to-date" with technology or as accesible as a larger bank, however, Dexsta really pushes the limit. I have an auto loan with them and the only way to make the payment is in the branch, in cash. It is incredibly inconvenient. I have asked if there is another way to make my payment, mailing a check, online banking, etc and there is none. They do have an online banking system but I have to "apply" in person, at the branch, and can only make payments through online banking if I have a
David L.
Aug 12, 2015
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Its extremely unfortunate to see how unethical financial institutions are now a days knowing that their reputation is always on the line being the internet is so prevalent. We tried paying off a vehicle that we had financed through Dexsta. We sent a check in and Mike Riley, a sorry excuse for a "loan manager" told us that he would have to wait 10 BUSINESS DAYS after our check had cleared to send the title that we should now "lawfully own." Also, considering they have already made a TON of money off me financing me, they then told me they "snail mail" the titles because
Diane S.
Sep 03, 2014
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DEXSTA took over the Delaware Federal Credit Union on Aug.1, 2014. I never had any problems or difficulty with the latter institution over many years. Immediately, DEXSTA deposited my check in the wrong account, thus causing overdrafts and charging me overdraft fees. I went to the bank and this was straightened out and fees were cancelled. At the end of August, my credit card payment was drawn from my savings account instead of my checking, which had sufficient funds. The nice woman on the phone said, "this is a first" and she didn't know why it happened and will call me back tomorrow
Roy I.
Jul 04, 2013
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I recently moved to Wilmington, and in setting up the household, I went to Dexsta to join as I have been a longtime supporter of credit unions because of their usually high level of customer service. I didn't find that here. They told me I couldn't open an account unless I had two forms of proof that I was a resident. Even though I own a home in Wilmington, I hadn't yet set up accounts with the local address on them except the deed, which isn't really proof of residency.
The person who greeted me explained that the credit union charter requires the proof. I understood that
The person who greeted me explained that the credit union charter requires the proof. I understood that
