Buttermilk Baking Company is a from-scratch, small-batch, made-by-hand bakeshop located in the heart of downtown Newburyport, Massachusetts. We do all our baking in-house, filling the bakeshop with the sweet aromas of butter and sugar and overflowing our bakery cases with treats illustrating our love of pastry and Southern-inspired baking. You can now shop select products online!
Services
We ship orders on Tuesdays & Wednesdays with your sweets arriving within 1-3 business days (depending upon destination) after your ship date. The shipping date is the day your sweets leave our facility, not the day your sweets will be delivered. If you need your sweets delivered on a specific date, please give us a call.
Although we do not offer refunds, we may offer a replacement sweet depending upon the circumstance. We do not offer replacements or refunds for items damaged in transit or delayed by the carrier. We are not responsible for lost, stolen, unclaimed packages, packages left at doorsteps, or with building attendants.
I'm a customer care section. I'm a great place to write a long text about your company and your services, and, most importantly, how to contact your store with queries. Writing a detailed customer care policy is a great way to build trust and reassure your customers that they can buy with confidence.
Reviews (10)
Kimberly Tyson
Oct 20, 2021
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Laura Decker
Oct 16, 2021
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I contacted Buttermilk Baking, from upstate NY, regarding a rush order. They graciously listened to my request, helped me find the beat way to order, and guaranteed me it could be delivered in time.
The pie arrived, via overnight delivery, on time. It was exactly what I ordered, looked great, & I was assured by the recipient it tasted delicious. I would absolutely order here again.
The pie arrived, via overnight delivery, on time. It was exactly what I ordered, looked great, & I was assured by the recipient it tasted delicious. I would absolutely order here again.
Kristy Johnson
Jun 29, 2021
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Linda Goddess Linda Norton
Jun 22, 2021
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K. G.
Apr 11, 2021
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We stopped in while roaming around downtown and grabbed a few different kinds of cookies - they were all disappointing. The gf / df chocolate chip cookie was a heavy coconut flavor but somehow the chocolate was tasteless. The gf/df almond cloud cookie tasted like it was made a month ago, dry crunchy and crumbly and massive amounts of sugar. My bf got a raspberry thumbprint, the cookie didn't have much flavor and barely any jam. He said the nutterbutter was okay but at that point the bar was low. Each cookie was almost $4.00, wildly over priced for below average goods. We'll never go back and definitely
Josh Wilhelm
Feb 22, 2021
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Very few times I find myself trying to find words to describe an experience and in this case also products. Ashley, the owner, is one of those unique combinations of extremely professional, expert and love for her craft, and a wicked sense of humor to be her "cake topper!" Now for the product. We live all the way on the other side of the country from the store and had some of the items shipped to us. Think about that for a second. Cakes and pies shipped across the country. Tossed around, sitting out in a hot wear house, thrown around like a shot-put are only some of the many situations our order
Maddy Y.
Feb 16, 2021
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Michele Gormley
Jan 26, 2021
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This bakery is a treasure! Everything I have bought has been a huge success. Their pies, cookies and honey biscuits are so delicious. At least twice a month we order a chicken pot pie for dinner. Truly the best in the area. What makes it such a special place though is the customer service. You can order ahead, place a special custom order and even ship a gift anywhere in the country. Thank you to Ashley and the team at Buttermilk.
Banafsheh Ehtemam
Aug 26, 2019
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If you're looking for that fine European or Japanese type of pastries this is not your place. This place has the All-American pastries. Thick on the butter and thick on the sugar, at least the pieces I have purchased so far. I I believe years ago there was another pastry shop that had a lot of european-style pastries but I believe obviously that's gone. so I have gone there now a few times and they don't have what I want and I just buy a few pieces and I leave. It is a wonderful pastry shop for the suburbs. But for someone like me who comes from the city, it won't cut it. Anyways I give it 4 stars
Noah Carra
Jun 04, 2018
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