24 AutoGlass

I called on Monday as I had to urgently leave town for a funeral on Tuesday. They were able to get my windshield ordered and fixed with less than 24 hour turnaround and before I had to leave out of state. I would highly highly recommend them! They were kind, understanding, and ready to help me in my situation. Bonus they also helped me figure it my insurance which saved me $500. I cannot say anything but great things about my experience. Thank you!!!!

Critical: Professionalism, Punctuality
Awful communication, no follow up, and in the end after many confirmations and promises, we had to drive 3.5 hours home with a severely damaged windshield. The job was even placed by the company rep as an emergency replacement. Terrible experience with empty actions.

Positive: Professionalism, Punctuality, Quality
Justin was great with getting my windshield replaced for free through my insurance. The installer he sent to do it showed up on time to my home and installed it quickly and correctly. I would recommend anyone in South Carolina to use this service.
Service: Windscreen replacement

Positive: Professionalism, Punctuality, Quality
Best cash prices in my area. They were shut down during Covid for 4 months. But the owners are well now and Installer showed up to replace 3 vehicles, very professional! Thank you!!
Service: Windscreen replacement

Positive: Professionalism, Punctuality
5 STARS! Saved the day by getting my back windshield replaced the very next day!!! Communicative, trustworthy and very friendly + professional. They helped make a stressful situation easier! Highly recommend.
Service: Windscreen replacement

Critical: Professionalism, Value
Business owner told me they refused to take cash options. And gave a long story about people calls shop to shop to find cheaper prices and it's not worth his time to offer me any business. Terrible customer service not a business you will want to deal with.

I do not typically write reviews online, but I felt that this service deserved one. I found Justin online after some big truck with tires (that probably never touches mud) slung up a rock and put a huge crack right at the eye level of my driver's side windshield. When I called Justin, he answered right away. He was friendly, honest, and even got the job done while I was at work. He came to job and by the time I went to get lunch, it was done and I had a brand new windshield. Not only does he provide great service, he is able to help in a way that is most convenient for you! I would highly recommend

I met Justin in Downtown Charleston. He noticed that I had a crack in my glass. He set up a windshield replacement and took care of the insurance claim. Thank you for your kind words.
Service: Windscreen replacement

Waited over a month for my windshield to be repaired by this business and never heard back. At the initial point of contact they took my VIN number, helped me process the claim with my insurance company and then completely fell flat on communication and timeliness. Took my business to another local shop and they were able to get the job done within the same day.

5 minute phone call, technician drive to my office to change the windshield, and no cost. Very convenient and fast, thanks!