Hammock's AC

The technician was timely, courteous and took the time to help me better understand my HVAC system as well as what the issue is. They slotted me in quickly and are working quickly to get the parts needed to fix the unit. Overall I’ve been very satisfied with the company and everyone I’ve had the pleasure of interacting with.
Service: HVAC maintenance

Our heat went out without warning. I called and was immediately scheduled within a few hours. The Tech was professional, courteous, and explained everything he did in detail. He took pictures as he went to document what he had done. He was fast yet thorough. While fixing the issue at hand, he discovered that a bad valve was sticking. That could have caused further problems. He explained the issue and corrected it. I also like the fact that they are locally owned and not part of some big corporate conglomerate. I'm a happy customer!

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Replaced Water heater tank. Ken is great, sincere, customer oriented. He well mannered. Jash is very kind, sincere. He did an excellent job installing Gas Water tank. I used this company Hammock over twenty years. I highly recommend
Service: Heating maintenance

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Tech showed up on time- immediately got to work on the inspections of my heaters. Gave great advice and guidance on repairs. All at the exact price that was quoted. Fantastic experience! I’ll be using Hammock’s again for sure!
Service: HVAC maintenance

Best service ever! Our service tech was Alex Thomas who did an outstanding job. I called the day before Thanksgiving and they were here quickly. Alex was quick, efficient, professional, extremely expert. We used to call another HVAC co, but thanks to Alex we'll be using Hammock's exclusively going forward. Thank you Alex and Hammock's for the great service! You guys are the best!

Hammock AC does an amazing job every time they do a job for us! They do regular maintenance twice a year on our HVAC and Furnace. I love that they call and give us reminders, and they always show up on time. Recently we had them out to install a new furnace and air conditioner. (Invoice #59234062) The staff was professional, and their price was the lowest quote out of three different companies. They were able to schedule us within a few days of the estimate, and the crew showed on time. I love that they wore masks while inside our house and used drop cloths to protect our wood floors. They were

We have used Hammock's for many years. They always do an excellent job. This job was a complete HVAC install. The lead tech was Giovanni, and the other tech was Jose. They were both well trained, knowledgeable, professional, and courteous. So, can only give them and Hammock's as a company a strong recommendation. Will definitely continues to used them.

Very responsive and great pricing! I manage 10 shopping centers in Atlanta Ga area. I had an HVAc go out at one of my stores. I needed estimates and someone quick and reliable. Fred from Hammocks came out and gave great pricing and was honest and reliable. I will be using this company again!

I called Hammock's AC late Tuesday afternoon. Krystal set up an appointment for Fred to come by my house the next morning at 8:30 am to give me an estimate of cost to replace my heating and air-conditioning unit. At 11:30 am, the same day, a crew arrived to take out the old unit and replace it with a new unit. We had an outstanding team of technicians, consisting of Matt, Bryan, John & Nate. They were professional, courteous, friendly, and extremely hard working.They took great pride in their work. I would highly recommend Hammock's AC to anyone who needs help with their heating and air-conditioning

Had an appointment scheduled Monday from 10 to 2. Never showed, no call. I called at 445 and they rescheduled to Tuesday 10 to 2. Never showed, only called after I called after 2. It's now 5 and apparently the technician is on the way. The dates and times were completely of their choosing and they couldn't make it or even call.

Even worse, my wife would have had the work done two weeks ago, during the initial service call, but the technician convinced her to delay because the cost of a new unit wouldn't be much more than the cost of the repair. Except the cost of the new unit was

They told us they would be here in3 weeks for regular maintenance on a certain day between 10-2 pm. I called around 12 noon to see if they were still coming and I got a runaround that the time was changed without our knowledge from 1-5. Of course they came a after 5 ! People got lives! This company needs to take that into consideration! My husband took off work to wait...wont be using this company ever again! PS it wasn't the technicians fault- it was the office.

Outstanding customer service and very professional technicians (Jamie, Josh and Eric). Our aging furnace was being a little temperamental recently and they responded without delay to service the necessary repairs. All of the technicians were very personable and informative about the work they completed. They did not try to oversell equipment or additional services. I would highly recommend and am so happy that we called them for help!

Have been using them for years! Our ac unit caught on fire over the weekend. They were here early Monday morning to put in a new unit. Fantastic service and amazing crew. So nice, quick and knowledgeable! Highly recommend!!

Hammocks HVAC is one of the best HVAC companies I have ever dealt with. Always attention to detail and great pricing. I love their service! Thank you guys! You made me a loyal customer. Keep up the great work.

T.S.

Hammocks has been bombarding me with e-mails all of a sudden for a job they did for me Four years ago. I've decided to post it here.

In September of 2011, I landed a contract for a huge commercial job. HVAC was one part of it. We needed (3) 10,000 ton units for a chilled warehouse. I was referred to Hammock's by somebody I did business with. This job required an electrical source of of 480 volts. I got their bid, it was good. I then contacted them to ensure that I could get the units in a timely fashion. I then (This was my biggest job ever) traveled to Acworth to sign the bid. I met

Have used them for years now and never had an issue. Always something that could be a little better but overall, they say what the do and do what they say. Down to earth and honest people in my experience.

I called Hammocks to get my air charged. I had a coupon and checked the BBB for their rating, which was an A+, so I trusted they would be ok for the job. There were no reviews on yelp, but I was hopeful. When I called for an appointment I was given one the next day. My window was from 8-12. I called at 11:30 to make sure we were on the schedule. The man who answered the phone said our tech was 45 minutes out. In 45 minutes, the tech called and said he was about 45 minutes away. The tech arrived around 1:00. My husband was planning a half day off of work for this but ended up having to take a whole