Dear 1st Choice Members, thank you for bearing with during these uncertain time. We are continuing to follow the recommendations from the CDC to help prevent the spread of disease and hope that you are doing the same. We offer a wide variety of services to meet the needs of our members. Find the nearest 1st Choice Credit Union ATM, learn how to reach Dr. Cash, our 24-hour telephone response system, or how order new checks.
Member Services has what you're looking for. When it's time to replace your car, buy a new home or borrow money for whatever reason, 1st Choice Credit Union has what it takes. Come to us for mortgage and auto loans, home equity loans and more.
Member Services has what you're looking for. When it's time to replace your car, buy a new home or borrow money for whatever reason, 1st Choice Credit Union has what it takes. Come to us for mortgage and auto loans, home equity loans and more.
Services
1st Choice Credit Union was founded in 1946 to serve employees of Grady Hospital. Initially, it was named Hospital Authority Credit Union. The organization's name was changed to 1st Choice Credit Union in 1991. 1st Choice Credit Union is a NCUA insured and CDFI credit union, headquartered on Atlanta's historic Auburn Avenue.
We are a part of a larger network of credit unions across metro-Atlanta that offers access to members to meet their banking needs. You can visit any of the participating credit unions to make deposits, cash withdrawals, loan payments and account transfers. Check your balance, transfer funds and get other account information anytime, anyplace with VICKI - VIrtual Cash Knowledge & Insights our automated phone service.
1st Choice Credit Union provides all the benefits of a member-owned financial institution to employees, retirees and former employees of the groups listed below (members of an employee's immediate family or household members are also eligible to join). We are constantly adding groups to our credit union family in an effort to meet the financial needs of all those who desire credit union membership.
A personal checking or savings account at 1st Choice Credit Union helps you to reach your money management goals by providing the right access to your money at all the right times. 1st Choice Credit Union offers personal checking and savings options designed for each stage of your life. Our team is committed to being your partner and recommending solutions that will help make you money, save you money, save you time and provide convenience.
Share Draft Checking offers no monthly service fees (with direct deposit), no minimum balance and no per-check charges. Money Market Checking provides dividend earnings on your balances, no per-check charges and no monthly fees (with direct deposit) with an average daily balance of between $1,000 and $10,000.
Reviews (13)
Victoria
Feb 03, 2022
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Summer Parsons
Nov 15, 2021
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I have been with this bank many years but this year the spirit of this bank fails 100%...It does not deserve even a -0. way below zero. UNPROFESSIONALISM AT IT'S BEST. I am leaving this bank today. The loan officer, Ms Newsome, will not answer your calls, nor will she return them. The other staff memebers are all in this together it seems. SAD SAD SAD. and good bye
Regina Grant
Nov 07, 2021
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For those of you who have been dissatisfied in the service you received in the distant pass, I apologize. I would like to invite you to try 1st Choice again. Your voices was heard and management has implemented a lot of changes, regarding both staff and technology. Just come and see (call or come in) for yourself. Thanks for your patience and understanding.
Tee Tee
Aug 03, 2021
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Bj Harris
Jun 05, 2021
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Kimberly E.
Feb 01, 2021
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They should at least open for 4 hours on Saturdays. The online system is a joke. I tried calling to check my balance and the system does not accept my pin and account number! I have never had this much trouble accessing my money with any other institution! I'm definitely going to be looking for a different Credit Union because this is not it.
Tracy Marlow
Jan 25, 2021
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Marcus W.
Sep 15, 2020
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Michael Wideman
Aug 20, 2020
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That is so funny, everyone who gave a 5 star is lying, I have been trying to reach someone for 3 weeks. I have never had anyone to answer any of my phone calls. And they don’t answer emails ether. I have sent them over 10 emails BEGGING them to contact me. All I want is access to my money ATM card or something. I have emailed MR.Dunlap and other people he won’t call back.So if you dig into the website it’s a all BLACK owned business. And you want my support.
Derek
Aug 15, 2020
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I just got a piece of mail claiming I have an account with 0$ and the only way to see what’s going on is to enter my full social. This bank seems to be scamming now to cause someone to have to setup an account. Contacting NCIU tomorrow to see if this is an allowed practice and shut this bank down if possible. When you can’t trust a bank who can you trust...
It'S. Dave
Oct 14, 2018
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When you're a small operation, you strive to grow, NOT here! Poor customer service, poor systems (atm, website etc). A few months ago, I called to setup online banking, (because you cannot do it yourself "ONLINE") the lady I spoke with asked me for a password to use, so I asked if we're able to change it ourselves online, she said no, you're not, so I didn't do it, and a coworker said to go there and try. I did and was given a bit better help and did open an online acct, and was told yes you can change your password. You try to login to the website and there's no Username permitted, you MUST enter
Obione F.
Oct 20, 2017
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Poor customer service. The loan mangers do not call you back and the same person answers the phone and says they are in a meeting.
No app for online or home banking and the website is out of date and slow. You click on links and there is nothing there!
The inside of the CU at Grady Hospital looks like something out of the 1940s and the customer service is slow and somewhat unprofessional.
I've decided to take my money out and place in a bank or CU that is up-to-date and with new technology and banking services and good customer services.
No app for online or home banking and the website is out of date and slow. You click on links and there is nothing there!
The inside of the CU at Grady Hospital looks like something out of the 1940s and the customer service is slow and somewhat unprofessional.
I've decided to take my money out and place in a bank or CU that is up-to-date and with new technology and banking services and good customer services.
Billy R.
Mar 08, 2012
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The absolute worst customer service I have ever seen. They act as though they are doing you a favor and you are bothering them by asking questions. I called Ms. Taylor at least 4 times to get and answer about an issue I was having and she NEVER bothered to return my call after I left 4 very clear messages. I called in on March 7, 2012 so that I could get a payoff on 1 of my accounts and got the same awful treatment by the lady that answered the phone. Honestly I thought initially it was a racial issue however I have a couple co workers that assured me it was not racial because they had received
