Elite Bikes Orlando

They wouldn't answer their phone. They wouldn't respond to my message. When I went in needing a simple mechanical tuneup, they shooed me out the door and said they don't touch e-bikes from other places. Wish I could give them zero stars based on the zero service I received from this place.

Great rental service. Bike was really well tuned. Able to cycle for miles on bike trials close by. Highly recommended.

Really had an awesome experience with this bike shop. We were visiting from Dallas and wanted to keep up with our training, so I reached out to Elite Bikes to arrange a couple bike tours and rentals. As far as I could see, they were the only shop in Florida that offered road bike rentals catered to serious cyclists. I spoke with Brett at the shop who was super helpful, always checking back in with me to make sure he had all our specs ready to go. They got all our bike fit measurements and let us use our own Garmin pedals, and provided a Garmin mount for our computers. When we arrived for the first

Not happy with customer service at this place. The manager is rude, confrontational, and is clearly clueless of the importance of establishing a long lasting relationship with customers to generate more business.
It's simple! Be very friendly and welcoming. Smile! Mind your body language. Listen to your customers. Provide honest and knowledgeable advice. Make the customer feel appreciated and respected. Btw, follow up calls... go a long way! This is costumer service 101.
I just upgraded my drivetrain, and bought my wife a $700 bike. Unfortunately, I had to drive a bit further away from home to

Brett and his team are awesome. I felt welcomed as soon as I walked in the store, it was time to upgrade myself to a new bike and Brett helped fit me and put me into a beautiful new felt. Will certainly be using Elite Bikes Orlando for all my servicing and maintenance needs, I can’t recommend them enough !

Good shop, we'll maintained bikes but customer service leaves a lot to be desired. Brett may have been having a bad day, but we got the impression that he assumed that because we didn't look and dress like a super biker, we knew NOTHING. We enjoyed the bikes and the area. Didn't care much for the attitude.

I don't typically write reviews but I felt the need to leave one in order to share my experience with Elite Bikes and why I would NEVER recommend this place to anyone. Now mind you, I'm not very knowledgeable when it comes to bikes and I'm sure it was obvious to the mechanic, Brett. I took my bike in for a repair because the cables had rusted and were causing one of the brakes not to function. He told me it wouldn't be more than $40-45 but told me would call me in a few days with a formal quote. I waited almost THREE weeks for him to finally call me (granted, I know bicycle repair shops have probably

I've rented bikes all over the country whenever I travel, and hands down Elite Bikes Orlando provided the nicest bike I've ever rented. The Felt carbon frame came with a finely tuned Shimano 105 groupset, a brand new set of tires on carbon rims, and Brian and Brett set up the bike exactly to my fit. In short, I was able to enjoy 85 miles of smooth comfort and perfect December Orlando weather.
Also, I really appreciated Brian and Brett working with me on some timing issues. Very cool. I HIGHLY recommend renting from these guys, especially considering their rates are the best in town. Terrific value

Elite road bikes is an excellent option for renting a bike and taking a tour. I called one day before I wanted the tour and they were able to book me for it. The bike was in excellent condition and they had every kind of pedal so you can take your cycling shoes and be able to use them with no problem.
Brian was an excellent guide and made sure I had a pleasant tour. He arrived on time to pick me up and had everything ready to start. The route was very nice and we had the option to shorten or lengthen the ride during the tour which is good in case you are getting tired or want to get more miles