Planet Bike
Call now
Call now
Website
Call
Planet Bike
We believe that life is better by bike and that's why we're dedicated to creating products that help make cycling a daily part of people's lives. We also pledge time, resources and profits to organizations working for sustainable transportation solutions. We love the balance that the bicycle brings to the world and its power to make people, communities and the planet healthier.
Services
We believe that life is better by bike and that's why we are dedicated to building great products that encourage more people to embrace self-propelled transportation. Since 1997, we have been making better bicycle products that are built to last, fairly priced and backed by our Good Gear Guarantee.
For two centuries, they have been cleanly, quietly and efficiently moving people all over the place. This lesson of environmental sustainability informs our company culture and pulses throughout our business practices. We run our headquarters entirely on solar and wind power. We use minimal and easily recyclable paper packaging.
When we're out in the world pedaling around, we're happier and healthier and more deeply connected to the people and places within our neighborhoods. We dream about the day when all towns and cities are more bicycle-friendly and that's why we give time, resources and profits to organizations working for sustainable transportation solutions.
We are so confident in the quality of our products that we offer a limited lifetime warranty on all Planet Bike products. We use only the best materials and subcomponents. Everything we make is factory and rider tested for quality. We stand behind our products and our customer service is the best in the business.
A: All of our high powered USB headlights (300+ lumens) are shipped in lock mode to prevent them from turning on during shipping. In this mode, when you press the button you will just see a flicker of blue beneath the button. To get out of lock mode you must press and hold the button down for 6 seconds (longer than you'd think!).
Reviews (7)
Steven F.
Steven F.
Jan 26, 2022
Report
Great customer service and fenders. I installed polycarbonate 26" x 60 mm Cascadia fenders on one 90's mountain bike and aluminum 26" x 60 mm Cascadia ALX fenders on another. Impressed with both sets.
Jeff
Jeff
Jan 14, 2021
Report
Great customer service. Replaced old light that stoped working and then sent me new mount for aero seatpost to fit my bike. Kristin was very helpful
Carl Eberle
Carl Eberle
Feb 01, 2019
Report
Terrific customer service. Needed a replacement head for a floor pump (probably about 20 years old). Call answered quickly. Friendly, knowledgeable, representative Said they had the part in stock and would send it out with no shipping charge. Total $6. No shipping charge for small parts.
Dan Price
Dan Price
Jan 11, 2017
Report
Have had wireless Protege for years, always worked great. Got an new road bike, shopped for other odometer options, came back to the Planet Bike wireless Protege. Love all the info available without switching screens. The thermometer is really accurate considering where it is. Just read the installation instructions carefully for placing the sensor and it works great. NO problems. Set up as easy as any other device, easier than some. Had a customer service question regarding an extra part and they were very prompt and offer great service. Great to work with.
Craig Weinhold
Craig Weinhold
Dec 25, 2016
Report
I've exclusively used Planet Bike headlights for the past 4-5 years for daily commuting. They have never come loose, no matter how hard the bumps. They're easy to aim while pedaling, so I can shine brightly in road traffic, but not blind other bikers/peds when I'm on the paths. And the on/off button is big and tactile, making it easy to work with gloves
As for Planet Bike as a company -- when my Blaze 2W headlight became flaky after 2 years, PB honored the lifetime warranty with no fuss. They even offered to ship a replacement with nothing more than an emailed photo of the flaky headlight.
Lee Pier
Lee Pier
Jul 14, 2016
Report
Great products!! Love that a WI based company helps feed my cycling obsession!
Jacques Gobeil
Jacques Gobeil
Jun 29, 2016
Report
Wow! I send my 8year old flasher for repair and they send me a brand new one. No queestions asked.
Bravo to a great company that makes great product
Encouragez-les sans hésitations
Jacques