From its somewhat humble beginnings in 1990, to today's action-packed auction lanes every Friday, Motleys Richmond Auto Auction is an award-winning, independent, family-run auction. We partner with dealers, lending institutions, government agencies, municipalities and more to bring a wide array of inventory to the lanes every week.
We are committed to building mutually beneficial and long-lasting relationships with our vendors and customers, and are dedicated to providing superior customer service to everyone who walks through our doors. Located in Richmond, VA, we are central in the mid-Atlantic, and look forward to buying or selling with you!
We are committed to building mutually beneficial and long-lasting relationships with our vendors and customers, and are dedicated to providing superior customer service to everyone who walks through our doors. Located in Richmond, VA, we are central in the mid-Atlantic, and look forward to buying or selling with you!
Services
We offer a wide array of services to help you maximize every opportunity when remarketing assets. We provide complete turn-key capability and an array of services to suit every client's requirements. RAA allows buyers and sellers to be an auction participant by attending the live, in-lane auction held each Friday.
We're located on Interstate 95, approximately 3 miles south of downtown Richmond. From I-95 north or south take exit 69 (Bells Road). At bottom of exit turn right (Commerce Road). Turn right at 2nd traffic light (Bells Road). Go under I-95 and take next left (Deepwater Terminal Road) our building is 1/2 mile on your right.
BID OBVIOUSLY and ask for assistance from auction staff if you do not understand anything. After paying for your vehicle, you will receive a Gate Pass that allows you to remove the vehicle. This must be done before 4:30pm on weekdays. Watch for your selected vehicle to be auctioned and listen to ALL announcements regarding the condition of the vehicle.
Reviews (12)
Thomas Cook
Dec 02, 2021
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Dealers beware!!! Stay clear of this auction house. I purchased a vehicle that they facilitated through their auction. I requested a Post sale inspection but they refused and claimed that I was covered under the OVE 10 day arbitration policy. End of the day, the vehicle needed a new radiator due to seepage and leaks as well as previous structural damage with frame having been repaired before. Also, additional bent pillar. I spoke to several people in management and they claimed that they followed the rules. I work with 10 other dealers and I have been in this business for 20 years. Never has this
Tim Rovenstine
Nov 20, 2021
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Shelby James and Kendra Harper went overboard to try to keep us happy. I purchased a car to legally import into Mexico, and like all customers, we wanted our TITLE RIGHT NOW. When I called their 1 800 number, the lady was super helpful. I thought I was getting the run around, and wanted to pull rank and talk to the BOSS. They did get the title and it came the day before Thanksgiving back for the dealer to endorse, and he sent the title to me waiting at the border in Laredo..the day after Thanksgiving. It all worked out, and the gals in the office deserve cheers. I am going to send Shelby and Kendra
Tim O'Brien
Sep 13, 2021
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Northern Up Living
Mar 19, 2021
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Michael Fitzwater
Dec 29, 2020
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I wished I lived closer to Richmond Auto Auction.
Too many forms to fill out as a buyer/reseller.
Many thanks to: Tiffanie James, she was very nice to try and help me.
In Washington State if I sell over 5 vehicles I would need a business license but under 5, I do not need a license and I would like to purchase newer
and nicer cars and trucks like I have seen online here
Too many forms to fill out as a buyer/reseller.
Many thanks to: Tiffanie James, she was very nice to try and help me.
In Washington State if I sell over 5 vehicles I would need a business license but under 5, I do not need a license and I would like to purchase newer
and nicer cars and trucks like I have seen online here
Judy N. Stevens
Oct 24, 2020
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Allen Russell
Aug 09, 2020
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If you a dealer considering hooking up on their online program called CAR RAC do yourself a favor and stay away. We have sold some cars on this program but their is not anything fair or ethical about any of it for us. we have had several problems including another dealer buying a car from us and then taking it several states away only to decide he didnt want it and had someone brand the car as structural damage. The car was returned and we had it looked at for the second time in our shop and a local body shop only to find zero damage. The next few cars we sold it took anywhere from 8-14 days to
Tony Mendez
Jul 18, 2019
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It’s an auction. Do your research. Come on Thursday between 12 pm and 5 pm to check the cars visually and start them to see what may be wrong with them. Compare notes to the listed issues. Doesn’t hurt to have a mechanic as a friend come with. As with all auctions, you, the bidder/buyer are responsible for understanding what you are buying. I like this place, used to come here with my dad back in the day. Great staff, clean location with lots of parking, best part is online bidding.
John Hawkins
Jul 08, 2018
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First time going to an auction and it was extremely exciting. The atmosphere was amazing and the staff was extremely awesome and very helpful. I expected to piss people off because I didn't know what I was doing but they helped me a lot and I got an awesome deal on a Tahoe. Make sure you come the day before, research the cars your interested in and ask questions.
Tasha B.
Mar 20, 2018
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They sold me a complete lemon!! They claimed the car was driveable. It started smoking and overheating 15 minutes after i left with the car. It was patched and rigged to work just long enough for someone to buy it. Turns out they put fluid in to get rid of the white smoke and no fluids including oil was in the car. They had me bid on a death trap!!! I have 3 children and i think its unfair for them to use these substandard and shady business practices!!! They refuse to return my money under the lemon law! Im so unhappy!
Toni F.
Sep 18, 2015
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I bought a car and it was on green light means warranty for the same day, after checking the car a major issue in the engine and there mechanic said it's nothing and he clear the codes which no good mechanic clear codes from car if he didn't make any repairs, so after I took the car out of the auction the check engine showed on again when I get back the second day they said they can't help me.... long story short if you to buy junk cars they have good variety
Anthony M.
Oct 18, 2014
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