Cool Zone
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Cool Zone
Family-owned and operated Naples, Florida-based Cool Zone, Inc. was founded in 1996 by the husband and wife team of JD and Terri Thompson. With more than 23 years of hard work and an intense focus on providing excellent service, JD and Terri have seen their company expand from a two-person operation to a continuously growing business that now employs 35 dedicated workers.

A life-long Naples resident, JD has been working in the air conditioning business since graduating from high school in 1977. He started with Island Air, where he worked from 1978-1982 while simultaneously enhancing his HVAC knowledge and skills at 5 County Builders Mechanical School.
Services
One of Naples, FL's most trusted air conditioning companies, Cool Zone, Inc. has the tools, skills, and experience needed to provide quality HVAC service in Naples, FL including repair, installation, and all maintenance needs! Did you know that dust, pollen, dander, and other pollutants can build up in your air ducts?
Cool Zone offers the full range of services to address all of your heating and cooling needs. Whether emergency service, routine repairs, installations, or preventative maintenance, you can be assured that our licensed and insured professional staff will provide you the quickest and most efficient service.
Take advantage of these specials through Cool Zone and get the added benefit of our highly trained and reliable air conditining installation technitians. The perfect system should adapt to your life to deliver the ultimate in energy savings and precision temperature control. And that's why we're proud to be a leading provider of innovative, home heating and cooling systems.
Cool Zone has been delivering top-quality residential and commercial air conditioning service and 24 hour AC repair in Naples, FL for more than 25 years. This experience has helped establish Cool Zone as the AC repair company to contact when problems arise with your AC and related HVAC systems. Cool Zone technicians are highly trained to troubleshoot and repair all major brands of air conditioning systems and related HVAC equipment.
Much like an automobile engine benefits from periodic tune-ups, air conditioning systems and related HVAC (Heating, Ventilation and Air Conditioning) equipment runs more efficiently with periodic maintenance. This is especially true in climates like ours in Naples, Florida, where heat and humidity usually have AC systems running on overtime.
Reviews (12)
Lou H.
Lou H.
Jul 24, 2021
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Was a loyal customer for years. Now I have one unit down, another newly installed unit leaking causing a hole in my kitchen ceiling, and they keep sending an unprofessional and incompetent tech who can't fix any of it but is always "just being honest with me" when he repeatedly tells me I'm out of luck. I've been left for days without AC in my bedroom on the hottest days of the year. If you want to get hung out to dry when it really matters, despite spending 10's of thousands of dollars witu a company, you will love CoolZone.
L. C.
L. C.
Jul 15, 2021
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Santiago (Samuel) was very professional and diagnosed the issue within minutes of arriving. He made sure to get on things quickly because we have 2 children and it is the heat of the Florida summer. Within an hour, the service manager was at our house with the new parts that were under warranty, and they really saved the day. We used Cool Zone for our initial a/c replacement, continued maintenance, and for repairs. I couldn’t believe how fast they got everything fixed. It is the heat of the summer in Florida, so we were extremely happy that they fixed everything so quickly. Highly recommend!
Kendall Famulare
Kendall Famulare
Jun 29, 2021
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I've used Cool Zone since 1997 and they are always professional, courteous, on time, and well priced. They also installed my new air-conditioner in 2013, and it's still running efficiently and maintaining the coolness in my home. I have Cool Zone do yearly maintenance twice a year to maintain my system, and my recent experience with Sam S. was professional. He notified me he was on the way, and once here, he did a very thorough job. I would recommend Cool Zone to all!!
Anthony C.
Anthony C.
Jun 20, 2021
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Great company! Family owned and operated. All the techs I've had were honest and did there job.
George Legierse
George Legierse
May 20, 2021
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I called 4 companies, Cool Zone was the only company that got someone out the same day.
I needed a new unit and once again Cool Zone was the only company that followed up, checked warranty, verified the job and quoted me. All within 48 hours.
Price was fair, work was scheduled, installers came on time, finished on time and left without a mess.
I highly recommend
Yoga Woman
Yoga Woman
Apr 20, 2021
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We recently purchased and remodeled a Naples condo. We had some problems with the A/C (condenser pan, thermostat, lots of dust...) and needed a professional evaluation of the condensation drain lines. We want the A/C to be reliable both when we're in Naples and when we're away. Sam came out immediately and gave a thorough evaluation, recommendations and options. He was very knowledgeable and professional. Jason/team cleaned the entire duct system, air handler, condenser coils, replaced grills and installed a wifi thermostat. They took care to cover counters and floors to minimize dust/contaminates
Robert Jackson
Robert Jackson
Mar 04, 2020
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Tech drive like a-hole. you would think with a company name plastered on the side of the truck they would be decent. nope!
Michael Gooley
Michael Gooley
Jul 21, 2017
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Incredibly reliable, competitively priced, friendly and knowledgeable staff. Wouldn't have anyone else touch my a/c...without question the best in SWFL!!!
Taylor D.
Taylor D.
Jun 27, 2017
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I'm giving them a three. We've been in a new place for a month now (renting) and they've been out a total of four times. So I appreciate their follow up and making sure things are done right. I don't know what the issue is and why it wasn't fixed the first time but I know ac's aren't easy to fix in one sweep so I'm not upset at that, I'd prefer a thorough job over a month rather than multiple visits over many months. The problem is I twice I've gone to see if they were still here to see the work van(s) gone and our garage door opened up and they
Jason Jennings
Jason Jennings
Jun 17, 2017
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I work here..it's a great place to work,we are like all hard working,honest,and professional's that take pride in what we do.. I wanna say thankyou to all of our customers for your loyalty and support and a "thata boy" to my co-workers..
Curt Y.
Curt Y.
Feb 08, 2017
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I typically do not write reviews and was quite surprised to see the star rating in yelp. I celebrate my second season in Naples. Cool Zone just completed a service. Thomas in my opinion is a skilled knowledgeable tech. He spotted a deteriorated filter that could fail. Obviously keeping old things going is better than their replacement. Just ask any of us Snowbirds. Thanks for a great experience 5 Stars from me
Mitch Latva
Mitch Latva
Nov 04, 2015
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Got to our condo Friday afternoon and the air was not working. A tech showed up within 2 hours. Unfortunately our 22 year old system was shot. Cool Zone installed a new one the following Monday. Very professional, knowledgeable and friendly people. Thanks.