Eye Medical & Surgical Associates
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Eye Medical & Surgical Associates
With a legacy of more than 70 years serving the San Jose area, Eye Medical Clinic has built a reputation for quality eye care that generations of families have come to trust. Eye Medical Clinic is expanding to broaden our spectrum of services, taking us to the next level with the addition of world-class surgeons and advanced medical, surgical and laser procedures for cataracts and glaucoma.

From routine eye exams to complicated cataract surgeries, Eye Medical Clinic can expertly care for every member of your family. We invite you to experience the VIP treatment every patient can expect to receive at Eye Medical Clinic.
Services
In addition to being a Northern California leader in comprehensive eye care and laser-assisted cataract surgery, Eye Medical Clinic also specializes in the diagnosis and treatment of several other eye conditions and diseases. At Eye Medical Clinic, it is always our goal to help you enjoy your personal best vision for the rest of your life.
Once you (and your eye doctor) have determined it's time to consider cataract surgery, there is no reason to fear. You are well on your way to enjoying restored vision and getting back to what it is you like to do with your life. More than 2 million men and women undergo cataract surgery every year, making the procedure one of the most common and most successful medical procedures in the U.S. today.
If you've been diagnosed with a cataract, you probably have concerns and questions. No worries. We are here for you and happy to help. You're in good hands with the experienced ophthalmologists at Eye Medical Clinic, who are pros at diagnosing and treating this all-too-common condition. A cataract is a clouding of the eye's natural lens that blocks the lens from being able to focus light on the retina.
Major advances in lens exchange procedures allow people just like you to continue to live your life the way you want to live it. At Eye Medical Clinic, we offer a variety of Premium Lens Implants that can correct your cataracts AND get you out of your glasses or bifocals.

Although standard cataract surgery has been proven very successful at removing the cataract and replacing the eye's natural lens with a clear lens, many people find they still need glasses, bifocals or multifocals in order to achieve their best vision.Compared to standard intraocular lenses (IOLs), Premium Lens Implants greatly reduce or even eliminate the need for glasses after your cataract surgery procedure.
Retinal diseases can vary widely but most are associated with visual impairment. Depending on the condition, treatment goals at Eye Medical Clinic may be to stop or slow the progression of disease, and to preserve, improve or restore vision. Left untreated, some retinal diseases can cause severe vision loss or even blindness.
Reviews (19)
Iluminada B.
Iluminada B.
Dec 23, 2021
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Everything is possible if you truly want to refund my money. I better talk to my lawyer. I'm done negotiating with you.
Joe K.
Joe K.
Oct 03, 2021
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Eye Medical Center has been where I've gone for great eye care for years! But when I moved from San Jose to Berkeley in 2019, I wasn't sure I would still want to make the trek for my yearly eye exam. I'm happy to have remained a patient here! The care at Eye Medical is thorough, personable and reassuring. And after six years, it was definitely time for me to get a new pair of glasses this fall! I first met with one of the frame stylists, Jannette, who really took her time studying my insurance plan, showing me a variety of frames in different styles and price ranges, and then finalizing
Cathy M.
Cathy M.
Sep 04, 2021
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Dr. Sullivan is an amazing doctor. He cares about his patients and loves what he does. He is such an expert and is so knowledgable. I love his sense of humor too. Dr. Sullivan is the BEST! His staff is excellent too.
Mark M.
Mark M.
Sep 01, 2021
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I've been going here for 5+ years, both for routine vision checks and the occasional eye health issue. For the latter, they have gotten me in quickly--a godsend when you're in pain--and for the former, Dr. Deane has consistently done a great job of explaining the options and giving me sample contacts to try out.

I was recently reminded of their excellent customer service. The office ordered new contacts for me but the supplier sent the wrong ones. Even I didn't catch that upon picking them up, they had such similar packaging! After numerous calls with the manufacturer and distributor
Rahul R.
Rahul R.
Jul 30, 2021
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Had my appointment on jun 26th. I was told that I'd have my new glasses in 2 weeks. It's now July 30th and I had to call to get an update. This after office staff told me two weeks ago that the lab had screwed up the order and it would be 4 days delayed.
So the office staff put me on hold to speak with lab and I will get my glasses on Monday.
The team needs to work on how they manage communication and expectations.
Seems to be a pattern with bad processes.
Ngoc Hoang T.
Ngoc Hoang T.
Mar 30, 2021
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I would give negative star if there is an option for it. I regretted that I did not follow people advised in YELP and pushed through with my appointment. The doctor is great but the clinic has hidden fee. I made an appointment via phone and stated clearly I would like to have annual eye care to get glasses and contact. The operator reviewed my medical insurance and VSP insurance then advised the clinic accepts my VSP. I asked her to go through with me regarding the checkup fee and she said " The day of your appointment, someone will go through it with you". On that day, I informed the
Marisa B.
Marisa B.
Mar 09, 2021
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I've been going to Eye Medical Clinic for 5+ years, and have been very happy with my experience, from the detail-oriented doctors, to the efficient staff, to the support at the glasses clinic, to the free WiFi in the waiting room! I also appreciate that both Dr. Sullivan and Dr. Deane are always honest with me, and make recommendations in my own interest, versus the clinic's own (i.e. when I first started going, my vision was 20/20, so it was nice to get the reassurance that glasses were not needed, but to still get an idea of what I could expect in future visits, and other things to
Eric V.
Eric V.
Nov 21, 2020
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I've been wearing contacts for decades and tried this doctor's office for my annual eye exam. Very little time with Dr. Deane who I was convinced to see by the office in lieu of the ophthalmologist. The office cited my contact prescription as the driver behind seeing Dr. Deane as she alone could write those prescriptions. After the exam, they sold me on a pair of one-month trial contacts and a re-visit for "fitting" the contacts for $136. (Contacts are much less expensive than this from just about anyone) I returned to the office to purchase glasses, and tried to cancel my contact
Frank M.
Frank M.
Jun 23, 2020
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Dr. Sullivan is an exceptional eye doctor. He did my operation with practically painless and solve my problem first time. He even gave me his personal contact number in case of flair ups during the post surgical procedures.
Sonia S.
Sonia S.
Jan 10, 2020
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I contacted my last optician and got the prescription from3 years ago and they compared with the one from May 2019 and said makes no sense....in 3 years my eyes according to this new prescription have seriously improved! They are not saying not correct....but very mysterious especially since new glasses are not cutting it and their three year old prescription glasses are working....also these guys are not calling back ever....and should look at old prescription and evaluate.....they also d not tell you that according to VSP glasses if pick 80 styles are to be FREE. I was charged a lot! With
Annemarie R.
Annemarie R.
Nov 13, 2019
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Terrible customer service! Waited 90 min + unfriendly staff! Unaccomodating! The glasses are way over priced.
Eric Y.
Eric Y.
Sep 05, 2019
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My first time seeing an ophthalmologist instead of an optometrist and must say Dr Sullivan was outstanding! He did a very thorough exam and triple checked my script until I was comfortable with the results. In addition to being an extremely knowledgeable doctor, he is also a very patient and kind man with a sense of humor. What more can one ask. Entire staff was warm and friendly. Highly recommend!
Lillian K.
Lillian K.
May 24, 2019
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I have been attending since 1960 and have received excellent care there with top notch physicians who are very knowledgeable and skillful and up to grade technique. This also includes the optical department where I have also received excellent care bending over backwards to meet my need
Excellent care from all the staff who are efficient n caring. Highly recommend this organization
D. J.
D. J.
Dec 27, 2018
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Stay away! We waited an hour and a half for the doctor. After leaving a negative review I got a call to basically convince me to edit my review. Given the doc was good I did that. Now, there are endless mistakes in the billing, taking me hours to try and solve. If you value your time simply stay away from this place!
Alon I.
Alon I.
Dec 27, 2018
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Had the worst experience of my life at this Clinic.

I arrived on time for my appointment and was waiting for 90 mins for my appointment!
I always arrive on-time. Such a long waiting is so disrespectful that words can't describe.

In addition, the place is outdated and not welcoming at all. It's 2018. Wake up. The way your clinic looks is aligned with the way you treat your patients.

Was that enough? We are just starting...

After showing my Anthem PPO insurance card, their billing forgot to file an insurance claim and sent me the whole bill... a specialist office visit is just $20
Victor X.
Victor X.
Oct 02, 2018
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Below is my experience with Dr. Bagga from 2012 to 2017 at a Beverly Hills clinic, before she relocated to San Jose:

In short: Dr. Bagga saved my vision! Below is my journey from normalcy to surgery, then back to normalcy.

Dr. Bagga has been my glaucoma specialist for the past 5 years. For much of that time, my eye check-ups were largely routine as she kept my glaucoma under control via Alphagan and Xalatan - the same treatment plan that worked well for many years.

However, everything changed over the summer of 2016. Conditions in my left eye deteriorated rapidly as IOP became unresponsive to
Liz A.
Liz A.
May 17, 2018
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My husband just had cataract surgery performed by Dr Bagga, a cataract surgeon with incredible expertise (over 10,000 completed surgeries). Cataract surgery has become common place, but as my husband has only one eye, surgery on that eye was scary.

We just left Dr Bagga's office a few minutes ago where he was told his vision in his only eye is now 20/20. Everything he looks at is crystal clear, no more fuzzy vision, no double images, just clarity everywhere.

And to top things off, Dr Bagga cares and works for the best outcomes. When she came out after the surgery yesterday she gave me a
Lou A.
Lou A.
Aug 02, 2017
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The medical staff is excellent: Professional, caring and highly skilled. Likewise I have had great experiences with the optical department (where they sell glasses and lenses).

One caution: Their point of sale system is straight out of the 1970s. Purchase orders are compiled by hand and then total charges are added up using handheld calculators. There are no paper tapes for audit and certainly no computers involved to make sure numbers are added correctly.

On two occasions I order multiple pairs of glasses and presented my credit card at the end of the process to pay the charges. Then
Jason B.
Jason B.
Dec 06, 2016
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I'll start off with the negative. And this may be a big turn-off for some folks, but for me it didn't matter. You will be waiting a long time. They always seem behind in their appointments. I saw Dr. Sullivan. It may be different for the other doctors there, but I waited "hella" long for Dr. Sullivan both times I saw him.

Here's the positive about that. It's because he spends a lot of time with his patients. He does not rush what he does, and I would rather wait a while and have an un-rushed appointment rather than be rushed during the appointment. Bring