We're Dan and Erica Ozment, owners of Climate Pro, LLC and we'd like to tell you a bit about us and our company. Erica: Dan and I were high school sweethearts. He started working in the AC industry when he was 18 years old. About a dozen years ago, he realized he could do a better job on his own than working for another company.
So, we put together enough money to buy a truck and I stayed at home making outbound maintenance calls. Today, we're over 40 employees strong and we love the company we've built! Dan: We're proud to be a company that does right by our customers and does right by our staff. We believe that you should be able to trust the people that come into your home to give you a livable climate.
So, we put together enough money to buy a truck and I stayed at home making outbound maintenance calls. Today, we're over 40 employees strong and we love the company we've built! Dan: We're proud to be a company that does right by our customers and does right by our staff. We believe that you should be able to trust the people that come into your home to give you a livable climate.
Services
We inspire trust and loyalty from our customers through unmatched dedication and value. For residential and commercial heating, cooling, and air quality solutions, we make sure we're the only call you need to make. Our factory authorized team takes every opportunity to maximize return and rewards from your investment.
Schedule your service today, and you'll receive an automatic email to confirm that we've received it. Then a real person will contact you within 24 hours to confirm it and begin the process of getting you some Climate Pro comfort. Having a heating and cooling system go out unexpectedly can often be a large unexpected expense.
Whether you're looking for a tuneup or a comprehensive maintenance program, Climate Pro, LLC takes very good care of your air conditioner. We provide proactive service for all makes, models, and ages of cooling systems, targeting efficiency, reliability, and equipment longevity. Through a detailed process, we optimize overall performance, protecting the comfort and health of your home, as well as your investment.
Is your air conditioner giving you troubles? Even minor issues can add up to much higher running costs, and if neglected, lead to much bigger problems. Call Climate Pro, LLC at (480) 240-9920 for skilled repair of all makes and models of ac systems in Phoenix Metro Area and the surrounding areas.
Frequent AC tune-ups and regular maintenance are essential to the health of your system, If your system needs a check-up call on Climate Pro, we won't waste your time, add to your stress, or cause further disruption to your home.We promise to combine an accommodating schedule with punctual arrival, tidy job sites, and exceptional job performance.
Frequent AC tune-ups and regular maintenance are essential to the health of your system, If your system needs a check-up call on Climate Pro, we won't waste your time, add to your stress, or cause further disruption to your home.We promise to combine an accommodating schedule with punctual arrival, tidy job sites, and exceptional job performance.
Through customized design, quality equipment and meticulous installation procedures, Climate Pro, LLC delivers unequaled results. We take advantage of smart technology to put you in charge of your indoor climate. With the ease of system management and exceptional SEER ratings, you not only enjoy superior comfort and air quality but significantly trim monthly bills.
Reviews (18)
Lorraine Genchi
Jan 06, 2022
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Very nice young man named Matthew arrived quickly and went right to work to determine why my heating system did not work the night before. He quickly found the problem was a pressure switch and corrected the problem right away did a test with the thermostat and the heat was working again. Climate Pro installed a great unit on to my house and I had low bills all through the summer and a low bill with the last month of heating. I would like to send a shout out to Christine at Climate Pro so quickly answered my call and sent the service man to my house. They are all nice people at this company.
Suzi Royce
Jan 05, 2022
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I have been using Climate Pro and their services for 10+ years. Their customer services, prices, employees and owner are all incredible every single time.
On this particular visit, Chris was our repairman and following the repair, Matt came out to talk to us about a new unit and pricing. He spent a couple of hours answering all of our questions and was so patient and kind!
We can not say enough good things about this company and its employees!
On this particular visit, Chris was our repairman and following the repair, Matt came out to talk to us about a new unit and pricing. He spent a couple of hours answering all of our questions and was so patient and kind!
We can not say enough good things about this company and its employees!
Scott Faris
Dec 29, 2021
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Chris was on call on Christmas eve and came to our home to diagnose an HVAC system that would not turn on. He discovered that some critter had chewed on our power connection and he re-routed the new wiring above ground to prevent those pests from doing more damage. All that in the pouring rain! Chris gets 5 stars for his responsiveness but the dispatch system was funky and he didn’t get my messages until the second day. Not his fault.
Adam Jacky
Dec 26, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness
Great guy! Took the time it needed to extensively check all 6 units and gave recommendations of the immediate needs and not all the extras that we can’t afford! Took pictures and videos of the issues and explained everything so it could be understood! Thanks James!
Service:Â HVAC maintenance
Great guy! Took the time it needed to extensively check all 6 units and gave recommendations of the immediate needs and not all the extras that we can’t afford! Took pictures and videos of the issues and explained everything so it could be understood! Thanks James!
Service:Â HVAC maintenance
Moira Kuenstle
Dec 15, 2021
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We appreciate the professionalism and thoughtfulness we experienced with James. He seems to be very thorough and conscientious, gives us the facts about his findings when performing maintenance, and does not try to push us to make instant decisions without reflecting on his findings. To top it off, James is a friendly thoughtful easy to talk with guy who knows how to be professional and conscientious with his work. Thank you, James!
Patricia Galindo
Dec 15, 2021
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Patsy Limon
Dec 13, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
I have been working with Tim the service representative for many years. Tim always has gone above and beyond to help me. I have had excellent experiences with Tim as well as the service technicians he has sent for both my houses. Thank you for the awesome service.
Services: AC installation, Thermostat installation, Heating maintenance, HVAC maintenance
I have been working with Tim the service representative for many years. Tim always has gone above and beyond to help me. I have had excellent experiences with Tim as well as the service technicians he has sent for both my houses. Thank you for the awesome service.
Services: AC installation, Thermostat installation, Heating maintenance, HVAC maintenance
Austin Smith
Dec 06, 2021
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James was excellent. For one he provided top tier service, you feel like a friend is in the house not just a company you called. Second, I know nothing about amps and all the technical side of a unit but he simplifies the explanation to where I easily understood where the malfunction was. Along with providing multiple options to address them with both short term, quick fix options and long term efficiency options.
Cindi
Sep 25, 2021
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Long time customer happy with their service. Spencer was here today to discuss options to replace my 17 year old system before it fails. He is very professional, knowledgeable and honest about whatever is or isn't wrong - just like all their employees every time they come out for regular maintenance.
He did a thorough assessment, asked what my needs are, answered all my questions and explained everything very clearly. I'm happy with the estimate- actually surprised it was less than I expected! Highly recommend 👌
He did a thorough assessment, asked what my needs are, answered all my questions and explained everything very clearly. I'm happy with the estimate- actually surprised it was less than I expected! Highly recommend 👌
Ashley A.
Jun 18, 2021
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Ariel J.
Jun 04, 2021
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We were on the verge of selling our house and wanted to make sure there would be any last minute issued. Last thing we wanted was an AC failure during a showing. We saw this bright colored van driving down the freeway and called the number. Lady on the phone was very professional and got us scheduled promptly.
The guys came out 2 days later, gave us a tone up. Let us know of some "recommended" services. Our unit is actually old, as well so he mentioned it possibly being time to buy a new unit. But he wasn't pushy about it at all, just casually and professionally mentioned them with
The guys came out 2 days later, gave us a tone up. Let us know of some "recommended" services. Our unit is actually old, as well so he mentioned it possibly being time to buy a new unit. But he wasn't pushy about it at all, just casually and professionally mentioned them with
Erin R.
Aug 09, 2020
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Our AC units were fine. We are former Flores Air customers so called them out for a basic tuneup/checkup. Our reward? We ended up paying $1600 for compressors and surge protectors. Big mistake. Now, less than a week later, one of the units was making a funny noise, and now the other has stopped working entirely. It keeps tripping the breaker and turning off. We never had these problems before. We are going to give them the chance to fix this but certainly will not use them again. Also unprofessional how they threw Flores under the bus to get the business they did from us- the business I'm
Maureen M.
Mar 20, 2020
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We used Flores Air prior to these guys who went out of business and recommended this company so we trusted that. Seems like maybe they go around buying up small companies? They were pleasant but total up sellers and charged us $60 just to tell us about the $1700 our only 4 year old unit needed. They push their 'plans' and followed up w another sales call 2 days later. Sales over Service...would not recommend.
Amanda L.
Feb 21, 2020
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Thank you Justin for coming out within an hour of calling! You got the unit up and running within 30 minutes. I appreciate you taking the time to cover my clothes in the closet with a tarp, as it has my dresses and a tux for a wedding in it (we leave in the morning). You took care and picked up any insulation that may have fallen on my closet floor, and you didn't feel you had to announce you did it... You just did. Thank you again, we will sleep well tonight.
J. S.
Jan 03, 2020
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Second review... No better than the first.
A Flores Air customer, who Climate Pro bought, called today to seek warranty service - potentially the HVAC (June 2018) was not installed properly. They were going to send out their service manager Brenden. 20 minutes later, I get a call back, "We can't come to your house, we have no warranty obligation for installation problems, and we don't want the liability...".
Way to stand up, Climate Pro!!
Complete fail in my view, wouldn't even come to look. Might not be an installation defect, could be the unit itself.
Taking your
A Flores Air customer, who Climate Pro bought, called today to seek warranty service - potentially the HVAC (June 2018) was not installed properly. They were going to send out their service manager Brenden. 20 minutes later, I get a call back, "We can't come to your house, we have no warranty obligation for installation problems, and we don't want the liability...".
Way to stand up, Climate Pro!!
Complete fail in my view, wouldn't even come to look. Might not be an installation defect, could be the unit itself.
Taking your
Jake H.
Nov 21, 2019
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Do not waste your time with this company. I made the mistake of signing up for their Gold membership. Which entails monthly ac unit check ups. This happened maybe twice in the year. I have been trying for the last 6 months to try and cancel this membership. Each time I do the ensure the membership is cancelled and yet every month I keep getting charged. Complete joke.
Next I would be quoted for an outrageous price on fixing something. I then got a different quote from someone else and it's half the price.
Finally the last time a technician came over it was the worst experience ever. He
Next I would be quoted for an outrageous price on fixing something. I then got a different quote from someone else and it's half the price.
Finally the last time a technician came over it was the worst experience ever. He
Scott L.
Jun 05, 2019
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My ac kept tripping the breaker so I called Flores AC company who I was very happy with. Climate Pros answered the phone and said that Flores had retired and had given his customers over to climate pros. I trusted them and asked them to come check out my AC.
They arrived and after a few minutes he asked me to go up on the roof so he could show me what was wrong. He told me the coils needed cleaning and my start up capacitor was out of tolerance as well as my start kit capacitor. He gave me a quote of $1300 for the capacitors and another few hundred to clean the coils. He explained that
They arrived and after a few minutes he asked me to go up on the roof so he could show me what was wrong. He told me the coils needed cleaning and my start up capacitor was out of tolerance as well as my start kit capacitor. He gave me a quote of $1300 for the capacitors and another few hundred to clean the coils. He explained that
Melinda R.
Apr 17, 2019
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