Since 1994 ABA Heating & Cooling has been dedicated to its customers. We've been a member of the Austin community and have lived by our commitment to provide quality air conditioning services ever since.
Through expert installation, a sales staff knowledgeable of air conditioning and ancillary services and a team of technicians who continue to further their air conditioning knowledge and skills, we have grown into Austin's premier air conditioning company!ABA Heating & Cooling is a full-service, licensed and insured air conditioning dealer and repair service provider.
Through expert installation, a sales staff knowledgeable of air conditioning and ancillary services and a team of technicians who continue to further their air conditioning knowledge and skills, we have grown into Austin's premier air conditioning company!ABA Heating & Cooling is a full-service, licensed and insured air conditioning dealer and repair service provider.
Services
We've been devoted for the past 20 years to offer the very best HVAC services including AC repair, air conditioner replacement, AC system maintenance, and furnace repair for both residential and commercial property owners in the greater Austin region. This is reflected by the testimonials we receive from our satisfied customers.
We understand that you live a busy life and you don't have time to deal with the frustrations that come along with dealing with a broken AC unit. Let ABA Heating and Cooling help you with all of your AC needs. ABA Heating and Cooling knows how hot the summers can get in the Austin area, and this is why you need AC repair, replacement, and maintenance from professionals who have many years of experience working in the industry.
ABA Heating and Cooling knows that a broken air conditioner can ruin your entire day, and that's why it's our mission to provide families with professional AC repair services they can count on. We can replace broken coils, low freon levels, and other damaged parts which are in need of repair or replacement.
If you live in the Austin area, your air conditioner is most likely the single biggest use of energy in your home. A properly designed and energy efficient cooling system will have the biggest impact on your energy costs. Making sure your home's AC system is running as efficiently as it can is important for every homeowner in Texas.
ABA Heating & Cooling's Preventative Maintenance Programs are very HOT, as well as being the COOLEST in the industry! Our team understands the importance of proper maintenance of HVAC systems. This is why we schedule and perform our unprecedented 15-Point air conditioning tune-up services in the greater Austin area before peak energy usage in the summer, to help keep you cool all summer long!
Reviews (22)
Brooke Hoard Sterling
Oct 25, 2021
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Was at a rental property for a girls weekend and the a/c went out on the main floor. We called to have someone come out to fix it and Todd came out around 11pm and stayed until after midnight (1:45am) to make sure he got us some cool air for the remainder of our stay!! Thank u so much for coming to our rescue. 10 outta 10 for us.
Millie Drummond
Aug 02, 2021
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Tuesday I had a new A/C unit installed, after reading how important a proper installation is to the function of the unit(less than five years old), I feel that was part of the problem, the difference between the two is night and day. The tech was very professional and knowledgeable .Thank you for being old school and taking pride in your work. 4 dogs and I are very cool and happy.
Amber L.
May 27, 2021
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The tech that arrived has me concerned about the competency of their staff. He was our second estimate on the AC that isn't working. He walked in asked me if my AC unit was outside, I said yes then showed him where the inside portion is located. He stared at it for a second, asked me what the last guy said was wrong with it, walked outside for maybe 20 seconds, walked back in then asked if I was going to pay cash. He was here for an estimate and he didn't do a thing. When I called the office to get his name, because honestly I was worried he may have been on something and could possibly
Sharon T.
Feb 19, 2021
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Cody was the technician that came to service our system behind the mess that Strand Brothers made. He troubleshooted the entire system before diagnosing it, something that Strand Brothers and Fox services did not do but charges for. He got our system running as Strand Brothers (SB) had it wired incorrectly, SB had replaced our thermostats, and SB had cut our damper to turn it off. Had we had called ABA Heating and Cooling first, we would have saved money in unnecessary replacement of parts that probably were ok in the first place. The office staff at ABA are professional and courteous. The technician
Jane Cross
Jan 04, 2021
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ABA has always been outstanding in sending someone out to take a look at AC or heating issues when we have called them. Managing several properties, this is very important to us. The techs have always called to let us know what the problem is and to request authorization to fix before actually performing the fix which we also appreciate very much. The office staff has always been helpful to review invoices if we have had any questions.
Bill Muench
Nov 17, 2020
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Recently I had ABA come out to the house and fix a fan blade on my ac unit that broke. There commitment to give exceptional service and go way beyond what I expected was second to none. It wasn’t a big fix but if they are willing to give me their all and then some on a small job I trust and know they will take care of me when I need a major job done! Thank you ABA team! I never had to wonder or question whether or not my family mattered to your company — you proved it!!!
Thanks again— Bill Muench
Thanks again— Bill Muench
Jason Bartholomew
Oct 28, 2020
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
ABA is great! We used them to service our AC system, Kendall came out and was on time very friendly and great to work with. He cleared our drain line with out any issues and cleaned up after! I recommend ABA to all my friends and neighbors.
Services: AC maintenance, Heating maintenance, HVAC maintenance
ABA is great! We used them to service our AC system, Kendall came out and was on time very friendly and great to work with. He cleared our drain line with out any issues and cleaned up after! I recommend ABA to all my friends and neighbors.
Services: AC maintenance, Heating maintenance, HVAC maintenance
Sharon McBride
Sep 05, 2020
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
I've been a customer of ABA for almost 5 years and have been very satisfied with their service during that time. They installed a new AC and heating for me and regularly maintain it. Their technicians are respectful, knowledgeable and dependable. I highly recommend ABA!
Services: Heating system repair, Heating system installation, AC installation, AC maintenance, Heating maintenance, HVAC maintenance
I've been a customer of ABA for almost 5 years and have been very satisfied with their service during that time. They installed a new AC and heating for me and regularly maintain it. Their technicians are respectful, knowledgeable and dependable. I highly recommend ABA!
Services: Heating system repair, Heating system installation, AC installation, AC maintenance, Heating maintenance, HVAC maintenance
Alex Broughton
Aug 31, 2020
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ABA was able to send out a technician on a Friday afternoon with very short notice. (on a very hot long weekend) The replacement equipment was on hand the problem was fixed within 60 minutes. We were quoted a $ figure over the phone that was honored with no problems. I had an excellent experience with ABA customer service, timing and professionalism and would recommend them to others.
Kimmetha Kimmetha
Aug 20, 2020
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Laura Mickle Keeler
Jul 28, 2020
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By far the worst appliance company we have ever worked with. They told us we needed a $1,000 part to fix our unit, and that if we didn’t we’d have leaks in the house. We got the part, it broke less than two months later, they wouldn’t fix it or refund us. Then we tried calling their manager for literally weeks and he wouldn’t call us back. The… customer service rep would call him on the other line to talk to him about our issue while we waited on hold, but when we finally got a hold of him he said “he didn’t have time to call us back”... for 3 weeks
Brett Keenan
May 23, 2020
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Tyler and ABA heating have been incredible. Up until my a recent purchase from ABA of a new HVAC, I was using a system that was easily 20 years old and on its last leg (to put it nicely). I've been working with ABA and Tyler for years now and never once was I pressured to get a new unit. He did everything in his power to keep the old one going as long as possible. Tyler is friendly, professional, kind hearted and treats his customers like family. He goes out of his way and makes himself available for consult even at incredibly inconvenient times. I would recommend ABA to all of my friends and family
Angie Nelson Wernli
Aug 06, 2019
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Absolutely awful experience. Our AC went out and we had used them before for a minor issue two years so called them again. they came out said it was clogged, said they'd cleared it and installed a pipe to help drain. Less than 24 hours and it was clogged again. Called them and they said "it might" be warrantied but they had to charge the weekend… fee to come out...really... to fix a job you didn't do right in the first place. No confidence in them so called someone else who came out and said it was still totally clogged and did a poor job of installation on the pipe that was supposed to
Laura T.
Jul 18, 2018
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We hope to be an ABA customer for another 20 years! ABA installed our Bryant AC unit twenty years ago and we've never had a problem. last night it finally died. my husband called their after hours number and Aaron came out first thing in the morning. it was a blessing considering i just had surgery and i'm supposed to stay in a cool environment to decrease infection risk - and we're enduring triple-digit weather. Aaron prioritized getting the old unit running again, bypassing parts that aren't even made anymore, and ensuring that its in good condition to run a little longer
Shanda Winton
May 17, 2018
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Melissa H.
Jan 05, 2018
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I own and manage a commercial building. My objective is to keep my tenants happy. ABA Appliance - Heating and Cooling is the only company I will use. They are super responsive! They send the same people everytime there is an issue which is important with a large commercial building. They are alway clean and courteous and interface well with my tenants. They detect issues quickly and get it done right the first time! Their prices are fair for the quality of work they provide.
I give them 5 stars!!!
Melissa H.
I give them 5 stars!!!
Melissa H.
David M.
Jul 10, 2017
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**UPDATE: ABA returned my money after reading this review. I'm posting this update to reflect that, and bumping them up to 3/5.**
Initial repair guy from ABA stayed late and tried his best to get my ductless mini-split system working correctly, but didn't have the knowledge of a more complex ductless system required to figure out the problem. After 45 mins on hold with LG technical support, he had to give up for the day and get to another call. However, her promised his boss (owner of the company) knew more about these systems and would be part of a follow-up call the next day. He took
Initial repair guy from ABA stayed late and tried his best to get my ductless mini-split system working correctly, but didn't have the knowledge of a more complex ductless system required to figure out the problem. After 45 mins on hold with LG technical support, he had to give up for the day and get to another call. However, her promised his boss (owner of the company) knew more about these systems and would be part of a follow-up call the next day. He took
Richard D.
Jun 14, 2015
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My less than 1 year old carrier a/c unit is not working. I just returned home from out of town and it blows hot air. The outside unit comes on for about 2 seconds and turns off. I called the emergency repair number since their web page says. 24x7 repairs. I got an answering service that passed the message on to dispatch. Dispatch finally called back and told me that they only have 1 technician on call for the weekend and that he was booked all night. She said it would be tomorrow before they could make it. What poor planning to only have 1 tech on call when it is HOT outside. I called back and
Todd Davis
Dec 12, 2014
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Jason K.
May 27, 2014
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Avoid at all costs.
I called them to fix a Bosch dishwasher - they should have said they're not authorized to work on Bosch products and don't know anything about them.
Instead they came out, pushed two buttons on the dishwasher and said "it needs a new control board" They charged by half the repair fee ($80) and said they would order the part from Bosch under warranty and call me once it came in to schedule the install.
After over a month without a dishwasher I called them to see what was up...they said I would have to call Bosch to get the part...so I did. Bosch said
I called them to fix a Bosch dishwasher - they should have said they're not authorized to work on Bosch products and don't know anything about them.
Instead they came out, pushed two buttons on the dishwasher and said "it needs a new control board" They charged by half the repair fee ($80) and said they would order the part from Bosch under warranty and call me once it came in to schedule the install.
After over a month without a dishwasher I called them to see what was up...they said I would have to call Bosch to get the part...so I did. Bosch said
R. F.
Feb 18, 2014
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I didn't have to go any farther than a phone call to request a quote to install a dishwasher. They don't give quotes on the phone. They charge $85 to come out to assess the job and then give a quote. So right off the bat, they want $85 to tell me it will cost $150?
I explained the impracticality of that concept and ultimately did get them to quote me ($150.00) which would include the call charge. ABA's telephone representative made no effort to even sound pleasant. I know we all don't like Monday, but don't make the customer feel like it's their fault.
12
I explained the impracticality of that concept and ultimately did get them to quote me ($150.00) which would include the call charge. ABA's telephone representative made no effort to even sound pleasant. I know we all don't like Monday, but don't make the customer feel like it's their fault.
12
Andrew F.
Apr 24, 2013
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My tenant foolishly put down a $150 deposit for a part to fix the freezer on the refrigerator in his unit, despite NOT having cleared it with me first, as I would have checked Yelp and seen what poor reviews this 'business' has received. When I spoke with Jennie, the self-proclaimed manager and owner of ABA, she just repeated that they could not refund my tenant's money, even though she had already told him that it was a common part (so they should have been able to use it on another job, right?)...
Anyways, I offered to cover shipping the part back as well as a 10 or 15% "
Anyways, I offered to cover shipping the part back as well as a 10 or 15% "
