I've had my 2003 VW GTI serviced at Kirberg for the past several years. After many bad experiences at other service centers, I was finally referred to Kirberg, and I couldn't be happier. They're now the only place I trust to work on my car. I know the work's going to be done right, the first time, and at a fair price.
They've definitely earned a long term customer, and one that wouldn't hesitate to recommend them. Juergen was the west coast factory representative for Porsche until the factory operations were merged with Volkswagen of America. Starting in a basement location on Sacramento Street and later moving to a larger facility on Fillmore Street, Kirberg Motors thrived for sixteen years.
They've definitely earned a long term customer, and one that wouldn't hesitate to recommend them. Juergen was the west coast factory representative for Porsche until the factory operations were merged with Volkswagen of America. Starting in a basement location on Sacramento Street and later moving to a larger facility on Fillmore Street, Kirberg Motors thrived for sixteen years.
Services
Juergen was the west coast factory representative for Porsche until the factory operations merged with Volkswagen of America. Starting in a basement location on Sacramento Street and later moving to a larger facility on Fillmore Street, Kirberg Motors thrived for sixteen years. The auto repair shop then moved to the new location in Belmont in 1983.
Did your check engine light come on? Is your car making weird noises? Whether you need a service, mechanical repairs, engine management, diagnostics, air conditioning, tires or just some advice, our service team is here to help in whatever way we can. We provide a pickup and drop-off service and we can arrange a rental for you.
No matter what you drive - sports car, family sedan, pick-up, or mini-van, when you go in for repairs or service, you want the job done right. The following advice should take much of the guesswork out of finding a good repair establishment. Read your owner's manual to become familiar with your vehicle and follow the manufacturer's suggested service schedule.
Kirberg Motors is a Professional Auto Care Center. Our mission is to provide our customers with the highest in customer satisfaction for their car services and to give them value added in exchange for their business. To make every effort to understand our customers' needs and to then fulfill them to the best of our abilities.
Reviews (25)
Dylan Beckman
Feb 02, 2022
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Amazing shop, wow! I brought my 981 Boxster here for an oil change after my previous trusted mechanic retired and closed his shop. I worked with Brian who was extremely knowledgeable about the car and its maintenance. I was charged a very fair price for efficient work - in and out in about an hour and a half!
Bob A.
Aug 31, 2021
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Now that I'm older, I find myself having a team of doctors that I trust. My new doctors are Brian and Richard for our Porsche. They were excellent to work with, have a very clean shop and their billing system is smooth. You know us guys worry about our cars, but worry no more. If your Porsche needs attention, I highly recommend Kirberg Motors.
Petra Wulff
Jun 11, 2021
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Positive: Professionalism, Punctuality, Quality, Value
We’ve used Kirberg for over 20 years and haven’t been disappointed once. Always friendly and accommodating, even for quick on the spot fixes, if possible. Brian is “the man”
Services: Check engine light diagnostic, Electrical, General repairs & maintenance, Electrical repair
We’ve used Kirberg for over 20 years and haven’t been disappointed once. Always friendly and accommodating, even for quick on the spot fixes, if possible. Brian is “the man”
Services: Check engine light diagnostic, Electrical, General repairs & maintenance, Electrical repair
Starr L.
Dec 31, 2020
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Brian is going to be my forever go-to BMW mechanic. Super honest, friendly and I trust him. I've had my stints my mechanics who have taken advantage of me (because I am oblivious when it comes to auto mechanics) and I can honestly say that Brian's work has saved me 2, maybe 3 times this year? Thanks Brian!
F. B.
Oct 03, 2020
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Nicholas Dal Porto
Jul 26, 2020
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Positive: Professionalism, Punctuality, Quality, Value
Took my BMW there. Brian was awesome. They were excellent about only recommending repairs that needed to be done when they easily could've said the car needed more work and I would never be the wiser. Always on-time and work was great. Shop is immaculately clean. I will continue to have my car serviced there!
Took my BMW there. Brian was awesome. They were excellent about only recommending repairs that needed to be done when they easily could've said the car needed more work and I would never be the wiser. Always on-time and work was great. Shop is immaculately clean. I will continue to have my car serviced there!
Ralph K.
Mar 08, 2020
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My wife and I bought a 2002 VW Bug from a family member a couple of years ago. Cute and quirky little car; we love it. It came up for its first smog check (with us) and to our dismay, we couldn't get the catalytic converter to reset, no matter what we did. Norman of Golden State Smog Center recommended us to Brian McNeal at Kirberg Motors. We dropped off the car with Brian, and before we had even gotten home, we received a phone call that they had found the problem--a mouse had been chewing on a couple of wires in the turbocharger control harness. They were able to repair the damaged wires
Scott C.
Oct 15, 2019
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Brian was exceptionally rude. I had my car towed to his garage. After it arrived, he refused to work on my BMW and said that he would not touch that "thing." He also said he would be surprised if anyone would pay me $200 for my car. The problem was minor. Another mechanic fixed it for $200 and my car is worth about $5,000.
Brian could have courteously declined to work on my car but instead he was obnoxious and rude.
Brian could have courteously declined to work on my car but instead he was obnoxious and rude.
Hiromi M.
Mar 10, 2019
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I needed an annual service on my 2008 SLK, so I decided to find someone close to my work. I found them on yelp and had good reviews, so I took my car in.
While they were driving to see how it runs, They heard a noise and found out one of the bolts was broken. I did hear noises, but didn't think much of it.
So the replaced 2 bolts, did service A. And it was reasonable. In fact it was cheaper than where I used to go.
I also have an issue (SRS) and I have asked how much it cost to fix at 2 other places, and they gave me much lower estimate.
I will def be going back there for other services
While they were driving to see how it runs, They heard a noise and found out one of the bolts was broken. I did hear noises, but didn't think much of it.
So the replaced 2 bolts, did service A. And it was reasonable. In fact it was cheaper than where I used to go.
I also have an issue (SRS) and I have asked how much it cost to fix at 2 other places, and they gave me much lower estimate.
I will def be going back there for other services
Lawrence G.
Nov 20, 2018
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I worked with Ralph and the team at Kirberg Motors from 2002 - 2014. They are highly skilled, reliable, professional and friendly. The only reason I stopped working with them is because I moved, and the reason I'm writing this now is because I had a bad experience with the first new shop I went to, and it reminded me of how fortunate it is to have a skilled, reliable, and trustworthy mechanic like Kirberg Motors to work with on a long term relationship basis. Miss working with you guys, and highly recommended!
David B.
Jul 19, 2018
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Bill D.
May 25, 2017
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You'll get nothing but the best service for your European vehicle at Kirberg Motors. They have plugin diagnostics for most every brand. Mechanics are top tier. Would highly recommend Kirberg to anyone for repairs or maintenance!
I've taken my Audi to them for years and have referred friends with Audis.
I've taken my Audi to them for years and have referred friends with Audis.
Kelly J.
May 13, 2017
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Sherry
Jan 07, 2017
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Ralph has always been an excellent and trustworthy mechanic. I made the mistake of taking my car to another mechanic that I thought would be less expensive. Sadly they were never able to diagnose the problem and over a $1000 later I finally learned my lesson and went back. He fixed it immediately and at a fraction of what I had already paid. Lesson learned!
He saves all the replaced parts to show you he did the work and he won't do anything unnecessary ever. He's been around for a long time for a reason. I highly recommend Kirberg motors.
He saves all the replaced parts to show you he did the work and he won't do anything unnecessary ever. He's been around for a long time for a reason. I highly recommend Kirberg motors.
Mike L.
Dec 08, 2016
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Deceptive is an understatement here, more like scam artist.
I went in and got a quote fro Ralph for $165 for a diagnostic to see what the problem with my car was that had lost power briefly while driving the day before. Ralph said he would take it through his tests and figure out what the problem was. Next day he calls me and tells me my car is ready and I owe him $530.....
I immediately ask what for and he talks for 2 minutes and ends up saying the car was low on oil and they added 4 quarts. I told him I agreed to a diagnostic and he was supposed to let me know the outcome of that before
I went in and got a quote fro Ralph for $165 for a diagnostic to see what the problem with my car was that had lost power briefly while driving the day before. Ralph said he would take it through his tests and figure out what the problem was. Next day he calls me and tells me my car is ready and I owe him $530.....
I immediately ask what for and he talks for 2 minutes and ends up saying the car was low on oil and they added 4 quarts. I told him I agreed to a diagnostic and he was supposed to let me know the outcome of that before
Brett Austin
Oct 28, 2016
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Gary Bonfield
Oct 06, 2016
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We have been bringing all of our cars (from brand new cars to our teenagers older model vehicles with 100+ miles) to Kirberg Motors for years. We value their expertise, friendly team, trustworthy recommendations and excellent attention to detail. We appreciate the online service reminders and appointments as well as their quick response in an emergency. We talk so highly of Kirberg Motors that many of our friends have started going to them, too. One of our referrals who moved to San Francisco still drives to Belmont to get her car serviced. Kirberg Motors has earned our highest recommendation!
H. F.
Sep 19, 2016
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Probably my worst experience at a car shop. My warranty ran out recently and I was looking for a good shop near my work. Took my car in for a simple job to see if this could be my shop. Man am I glad this wasn't for a big job - the customer service was terrible in person.
My experience was with Brian and I would avoid him if you are a new customer. I don't know about the other person(s) working there so I will not make any general conclusions about the shop.
My experience was with Brian and I would avoid him if you are a new customer. I don't know about the other person(s) working there so I will not make any general conclusions about the shop.
Bob Engel
Jun 04, 2016
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I drive Mercedes autos and buy them from the dealer but, for service I use Kirberg Motors. They are honest and fair priced, they never try to sell you service you don't need. Repairs and service are on time and performed to Mercedes standards every time. Ralph and his mechanics are a pleasure to do business with. You can't say that about many auto repair shops.
It's now 7 years since my first visit to Kerberg Motors. I'll never take my two Mercedes to anyone else. These guys are the best and never try to add services on that are not required, oh and reasonably priced too.
It's now 7 years since my first visit to Kerberg Motors. I'll never take my two Mercedes to anyone else. These guys are the best and never try to add services on that are not required, oh and reasonably priced too.
Aashish J.
May 23, 2016
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Ralph was very nice and friendly and informed me what may have gone wrong with my car. I asked him to take a look at it. Later he called me and listed things that were wrong with my car and gave me an estimate. When I picked my car, I paid the exact price and my car seems to be working fine. I have no complaints so far.
Michael M.
Mar 25, 2016
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Deceptive business practices. Extremely rude service. Brian lured me in by quoting me one price to replace my battery and then jacked up the price by $100 after I had my car towed there. Really?!? His reason...the part costed a lot more than he expected. Weird because when he put me on hold saying he was going to call around for a price before he quoted me a rate, I thought he was checking the price. Magically when I've paid for a tow, the part costs $100 more?!?! Partly my own fault for letting him know I was short on time and I had to have my car back by a certain time.
He called
He called
Frank Balestrieri
Sep 26, 2015
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My wife and I bring both our Mercedes to Kirberg Motors. It's no nonsense service, no diagnostic charges like the dealers have, and the rates are not inflated. Plus, the two main mechanics are the best on the planet. I sold a Mercedes 230 SLK once, and the buyer had a "buyer's inspection" done at Kirberg's ... boy was that thorough. If I ever buy a used German car, I'll have it inspected there too. Ralph has also helped me out during emergency situations such as when I absolutely needed to have an air conditioner repaired first thing in the morning for a trip to L.A. They ordered the necessary
Benny H.
Dec 17, 2014
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These guys do the job, and do the job well.
Dropped in for a Transmission job, bing bang boom, done in a couple hours. Ralph's the man. Since the dealership began to charge an arm and a leg for maintenance and repairs, Kirberg Motors is the place to go.
I especially love the fact that they help veterans.
Dropped in for a Transmission job, bing bang boom, done in a couple hours. Ralph's the man. Since the dealership began to charge an arm and a leg for maintenance and repairs, Kirberg Motors is the place to go.
I especially love the fact that they help veterans.
Gordon Petrie
Dec 13, 2014
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Best service and repair experience for my 2005 Mercedes; I have had my car serviced at Kirberg for 3 years now . . . always fairly priced (far better than at the dealership), never advise work to be done when not necessary (which the dealership almost always tried to do), they always explain what they are doing and why, and almost always in and out in one day. I would give Kirberg 7+ stars if I could!
Brianna J.
Jul 19, 2013
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Thank You Ralph for the help with the 911!
We had a problem with the ignition systems computer and were ready to go get another one from Porsche for $2000. Instead , Ralph recommended that we send it to someone he knew and in less than a week we are up and running again.
They also cured the problem with the remote lock out light on the dash!!!!
the best part is it was under $500. I can not believe we suffered for so long with this problem when we could have got it fixed so easy through Kirberg motors.
We had a problem with the ignition systems computer and were ready to go get another one from Porsche for $2000. Instead , Ralph recommended that we send it to someone he knew and in less than a week we are up and running again.
They also cured the problem with the remote lock out light on the dash!!!!
the best part is it was under $500. I can not believe we suffered for so long with this problem when we could have got it fixed so easy through Kirberg motors.
