Engine oil change, brake inspection, coolant system inspection, inspect & top off all fluids, inspect tire condition & set tire pressures, . I highly recommend them! And Thank you Naeem for all the years you have helped me both in service and with advice on what car to buy.
Our facility is AAA Auto Repair approved because we met the highest standards in auto repair, auto mechanic competency, reliability of repair, auto repair shop cleanliness, fair pricing and overall experience.A+ Japanese Auto Repair is happy to assist you all your auto repair & service needs. The services we perform are reliable and safe.
Our facility is AAA Auto Repair approved because we met the highest standards in auto repair, auto mechanic competency, reliability of repair, auto repair shop cleanliness, fair pricing and overall experience.A+ Japanese Auto Repair is happy to assist you all your auto repair & service needs. The services we perform are reliable and safe.
Services
Specializing in: Honda Repair, Acura Repair, Toyota Repair, Lexus Repair, Nissan Repair, Infiniti Repair, Subaru Repair, Mazda Repair, Mitsubishi Repair, Hybrids & more. Eric Sevim started A Plus Japanese Auto Repair in 2001 with his brother Adam. They have since increased the success of A+ Japanese Auto Repair, Inc. by continuing to maintain great relationships with our clients and by providing the best auto repair on the peninsula.
Since our founding in 1997 A+ Japanese Auto Repair has seen a great many changes. One of the major changes occurred in 2001. Adam and Eric took over the facility from their parents and continued to expand the family business from a small "Mom and Pop's" to the 10 bay facility it has become. Today, A+ Japanese Auto Repair rivals dealerships in repair quality, technical diagnosis staff, and customer service.
A+ Japanese Auto Repair, Inc. is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call A+ Japanese Auto Repair, Inc. (650) 595-2277 if you have any issues in accessing any area of our website.
We will confirm the pick up details (via the phone) before we arrive at your location. Please plan for us to have your vehicle overnight to allow time for parts ordering, service, & repair. When the vehicle is complete, we will arrange delivery details with you! Free Vehicle Sanitation Service (with any service)We will sanitize all vehicle touch points & your vehicle keys before delivering your vehicle back to you.
I can't recommend A+ enough. They are SO reasonable, eager to help and extremely good at communicating what's happening during the entire process! My car needed some major help and they worked with me to get it done FAST. I am so happy with how they treated our car as well as us!
These guys - and Justin Mills in particular - are the absolute most professional, trustworthy, customer service oriented individuals I have frankly ever encountered in any business.I starting bringing my Toyota Highlander to them for service as soon as I ended my dealer service contract and they took amazing care of it ever since (about 7 years) until my son drove it off to college 2 years ago.
These guys - and Justin Mills in particular - are the absolute most professional, trustworthy, customer service oriented individuals I have frankly ever encountered in any business.I starting bringing my Toyota Highlander to them for service as soon as I ended my dealer service contract and they took amazing care of it ever since (about 7 years) until my son drove it off to college 2 years ago.
Reviews (27)
Susie Gilbert
Jan 03, 2022
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Curt K.
Dec 30, 2021
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Just an update on my last review. These guys are great. Top-rate. First-Class. The best. Seamus is terrific. These guys do excellent work. Very professional, efficient, reliable, trustworthy, and thorough. Basically, everything you would want from an auto repair shop. Thanks for maintaining your level of excellence, guys. I give you an A+.
Peter Von Bleichert
Dec 27, 2021
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After years of suffering at the hands of Carlsen Subaru's terrible maintenance department, I discovered A+ Japanese (I have a high mileage Outback that needed suspension rebuilt).
A+ Japanese communicates (every step of the process), is transparent (photos of all problems), serves the customer (from loaner to recommending which maintenance could be deferred), and are true gear heads (the work was immaculate, and reflected a true love of what they do; unlike the recent WyoTech grad children dealerships service centers employ).
Highly recommend A+ Japanese. True professionals live here.
A+ Japanese communicates (every step of the process), is transparent (photos of all problems), serves the customer (from loaner to recommending which maintenance could be deferred), and are true gear heads (the work was immaculate, and reflected a true love of what they do; unlike the recent WyoTech grad children dealerships service centers employ).
Highly recommend A+ Japanese. True professionals live here.
Brian R.
Dec 26, 2021
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My catalytic converter was stolen and A+ Japanese was recommended by many people in my NextDoor. I called up, they explained the exact sequence of events they would take care of after I had the car towed (examine, give estimate, deal with insurance company, repair) and they did it all quickly and efficiently, keeping me informed throughout. Justin was a pleasure to deal with.
Dan Gallo
Dec 24, 2021
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I was overdue for a service on my 2015 Subaru WRX. I worked with Seamus who let me know they'd go through my car to find what needed servicing. The next day they sent a very detailed inspection report with pictures. I talked with Seamus about the needed items and he gave me a price breakdown. The day after my car was ready for pickup. Their pricing seemed fair and they acted quickly and professionally throughout the process. Very happy with my experience and I plan on going back for future services.
Traci K.
Dec 03, 2021
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Finally! A place I feel confident to take my car to for repairs. Justin and Jason usually are the guys I've worked with and I trust them 100%. Very professional, friendly and great communicators. They explain issues and solution options in way that I can understand. A+ is also taking safety precautions by wearing masks and disinfecting vehicles before handing back to its owner. Awesome team all around!
Harry Ysselstein
Nov 28, 2021
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Chris L.
Nov 08, 2021
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I've taken two of my cars here for basic service (oil change and inspection) and it's been incredibly convenient for me.
In both instances, they came back with a full report letting me know what needs to be addressed right away and in the future. Most of the time at other car shops, they'll push you to do these things without any proof, but at A+ they provide a detailed report with pictures.
The quality of service is fantastic. Seamus and Ace have helped me and they are great. The quality of work is great as well.
The only two "downs" might not apply to you:
1) Service
In both instances, they came back with a full report letting me know what needs to be addressed right away and in the future. Most of the time at other car shops, they'll push you to do these things without any proof, but at A+ they provide a detailed report with pictures.
The quality of service is fantastic. Seamus and Ace have helped me and they are great. The quality of work is great as well.
The only two "downs" might not apply to you:
1) Service
Stephanie M.
Nov 02, 2021
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This was my first time getting my car serviced so I had some silly questions, but they answered professionally and straight to the point. I was also nervous about getting up-charged; as a young woman, I have heard this is a problem in the auto industry. But I got all of the necessary fixes done— no more no less— at a fair price. Will definitely return to get some of those “deferred service” items done!
A. Evans
Oct 29, 2021
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Positive: Professionalism, Punctuality, Quality, Value
Love their free at-home pickup and dropoff service! Post-service checkup call was a nice touch. Top quality service all around! We'll be regular customers!
Services: Auto glass services, Auto detailing, General repairs & maintenance, Air & Cabin Filter
Love their free at-home pickup and dropoff service! Post-service checkup call was a nice touch. Top quality service all around! We'll be regular customers!
Services: Auto glass services, Auto detailing, General repairs & maintenance, Air & Cabin Filter
Arielle Zina
Oct 17, 2021
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Never would I have thought I would feel compelled to write a glowing review for a mechanic - but A+ did such an amazing job. I have a tough car - ‘87 samurai - very old and in need of TLC, difficult to source parts AND I was limited in my desire to invest a ton of money.
Justin and his team were so amazing - they were thorough in a way I’ve never seen from another mechanic - they broke down what needed to get done, what I should do but could wait on, etc. when a fix got expensive - they would outline various options/scenarios and on more than one occasion quoted me more than the cost ended
Justin and his team were so amazing - they were thorough in a way I’ve never seen from another mechanic - they broke down what needed to get done, what I should do but could wait on, etc. when a fix got expensive - they would outline various options/scenarios and on more than one occasion quoted me more than the cost ended
Aleyna S.
Oct 12, 2021
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Top notch service. Seriously the best and friendliest service experience I've ever had with a mechanic/auto shop.
Love that they send you a detailed email/ report with photos and suggestions for repairs and how urgent the recommended repair is.
Will definitely be using them again for my future car needs.
Love that they send you a detailed email/ report with photos and suggestions for repairs and how urgent the recommended repair is.
Will definitely be using them again for my future car needs.
Abby S.
Oct 10, 2021
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I had a bad experience at a different shop and I came to A+ Japanese so they can help me resolve my check engine light. Little did I know that they will also provide the opportunity for me stand up for myself with the other shop. I appreciate their transparency and the information provided so the other shop could fix their incomplete job. Now my car is operating normal. Manifesting that they can be my reliable car shop. Cars are costly and I need people who know what they are doing , can provide information on what needs to done, how long it will take, and the other options available. They did
Katie Menches
Sep 29, 2021
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Positive: Professionalism, Punctuality, Quality, Value
I can’t recommend A+ enough. They are SO reasonable, eager to help and extremely good at communicating what’s happening during the entire process! My car needed some major help and they worked with me to get it done FAST. I am so happy with how they treated our car as well as us!
Services: Oil change, Brakes
I can’t recommend A+ enough. They are SO reasonable, eager to help and extremely good at communicating what’s happening during the entire process! My car needed some major help and they worked with me to get it done FAST. I am so happy with how they treated our car as well as us!
Services: Oil change, Brakes
Elaine D.
Sep 16, 2021
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My car has been making this weird noise even tho I got it serviced in May from a dealership. I wanted to get this issue resolved so I found this place through Yelp since it was close by my work.
They were responsive, professional and efficient. They looked at my car last minute and found an appointment for me right away. They gave detailed notes on what they did to my car via text. They took the time to hear my concerns and explained what they found (in a non condescending way) . Customer service is definitely 5 stars. Highly would recommend.
They were responsive, professional and efficient. They looked at my car last minute and found an appointment for me right away. They gave detailed notes on what they did to my car via text. They took the time to hear my concerns and explained what they found (in a non condescending way) . Customer service is definitely 5 stars. Highly would recommend.
Camas Steinmetz
Aug 25, 2021
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These guys - and Justin Mills in particular - are the absolute most professional, trustworthy, customer service oriented individuals I have frankly ever encountered in any business. I starting bringing my Toyota Highlander to them for service as soon as I ended my dealer service contract and they took amazing care of it ever since (about 7 years) until my son drove it off to college 2 years ago... well fast forward to this summer when he had packed it up and headed out to school only to encounter flashing check engine light just an hour into his trip. We had it towed to A+ Japanese auto where Justin
Ang P.
Aug 18, 2021
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Took my 2019 Honda Civic in for a servicing. I was impressed they have a home car pickup service. In fact they will pay for an Uber if you drop off your car and don't have a ride to work. You have to call a day or two in advance for special pick up drop off situations but they will
accommodate . If they keep your car for over 2 days they will loan you a rental car.
If you utilize transportation services be aware that you will forfeit one day without much car servicing action , as your car is placed last on the cue and estimates may not occur until the second day in the afternoon. I would
accommodate . If they keep your car for over 2 days they will loan you a rental car.
If you utilize transportation services be aware that you will forfeit one day without much car servicing action , as your car is placed last on the cue and estimates may not occur until the second day in the afternoon. I would
Ravi M.
Aug 16, 2021
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Lack of transparency, trust! More expensive than the dealerships that we typically avoid for these very reasons! As one of the other reviewers stated, please read through the first set of reviews to know what to expect.
Took my Nissan Leaf in to fix the charge port door and headlights. Was told the main harness had rodent damage and would cost $7k-8k (the car's value is only $4-$5k). The service tech suggested that insurance would cover rodent damage. (Car is always garaged and have never had rodents in my garage but giving them the benefit of doubt). Upon checking insurance, found out that
Took my Nissan Leaf in to fix the charge port door and headlights. Was told the main harness had rodent damage and would cost $7k-8k (the car's value is only $4-$5k). The service tech suggested that insurance would cover rodent damage. (Car is always garaged and have never had rodents in my garage but giving them the benefit of doubt). Upon checking insurance, found out that
Carl J.
Aug 04, 2021
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I've been here a couple times and if it's one thing that I really like about a repair shop is that they're not as much concerned as money as the quality of work that the customer will be getting. Shamus has worked with me a couple of times now and we have been texting back-and-forth over the phone and I really enjoy this guy because he is also a car enthusiast like myself and wants to make sure that I'm happy with my service and make suggestions that will improve the performance of my car I have a 2017 Infiniti Q 60.
Rotem B.
Jul 25, 2021
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Tl;dr: if you're reading the reviews to try and decide whether to work with A+, absolutely go for it!
I'd been putting off taking my car for maintenance for NO idea how long because I know next to nothing about cars and the process freaks me out. But -- and I can't believe I'm saying this -- the experience at A+ Japanese Auto Repair actually makes me look *forward* to my next service.
The folks at A+ made the process as painless as possible. The pick-up and drop-off services alone were worth it: efficient, contact-free, and a huge relief so I could do other things instead
I'd been putting off taking my car for maintenance for NO idea how long because I know next to nothing about cars and the process freaks me out. But -- and I can't believe I'm saying this -- the experience at A+ Japanese Auto Repair actually makes me look *forward* to my next service.
The folks at A+ made the process as painless as possible. The pick-up and drop-off services alone were worth it: efficient, contact-free, and a huge relief so I could do other things instead
Jaime D.
Jul 21, 2021
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My Prius was making a weird and expensive noise, I was really worried it was getting worse! That's when I found this place! Shamus was extremely nice and professional the entire time, they were very accommodating as well.
When I initially left it they weren't sure what noise I was hearing, they reached out and asked if I could drive with the mechanic. I actually appreciated their honesty and came in. I did a 5 min drive with the mechanic and explained what I heard. He knew exactly what the issue was shortly after.
They got back to me quickly and of course it was a big issues. Shamus
When I initially left it they weren't sure what noise I was hearing, they reached out and asked if I could drive with the mechanic. I actually appreciated their honesty and came in. I did a 5 min drive with the mechanic and explained what I heard. He knew exactly what the issue was shortly after.
They got back to me quickly and of course it was a big issues. Shamus
Mike P.
Jul 19, 2021
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These guys are "Peace of Mind" FANTASTIC! Our cars are extensions of ourselves and after having both my cars, an older Lexus and Honda serviced from A+, it's this feeling I rarely have... Both cars are working wonderfully. That they are safe and in top performance.
The Honda has air conditioning again! The Lexus purrs again. I was also impressed these guys care about me! Returning my car washed and delivered, key handed to me after being sanitized.
I was also impressed with the price. I was expecting the bill to be 50% higher. I felt honored. A+ is my new go-to. They named themselves
The Honda has air conditioning again! The Lexus purrs again. I was also impressed these guys care about me! Returning my car washed and delivered, key handed to me after being sanitized.
I was also impressed with the price. I was expecting the bill to be 50% higher. I felt honored. A+ is my new go-to. They named themselves
Mark Wilkinson
Jun 29, 2021
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One of the best service experiences I can recall for any car service. Professional and consultative, always providing updates. Manny picked up our van from our home (not driven for a year), and he later returned a van looking like it just came from the showroom. Justin was helpful and available throughout, and he handled all details without me leaving my house. Very happy and look forward to long term service relationship.
Jiro Y.
Jun 16, 2021
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Super friendly. Nice! Thank you Seamus and all the mechanics for taking care of my car. They will call you a Lyft back home, after dropping off your car. Your service will include sanitization of your vehicles, and vacuuming of your vehicle.
I drove down to Arizona, from San Mateo California. When I was driving back, my air conditioner stopped working. Seamus and the mechanics figured out what happened right away.
I drove down to Arizona, from San Mateo California. When I was driving back, my air conditioner stopped working. Seamus and the mechanics figured out what happened right away.
Brent M.
Jun 15, 2021
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Beware.... read past the first few reviews to see multiple people warning of excessive prices. Went here for first time and wish I had just went to dealer as prices are even higher here!! Don't be fooled by "Free Pickup/Delivery"..... just a classic marketing scheme. The price will be added to your service. First and last time here...
Hope that extra $200-$300 was worth losing a potential future customer and those who read a honest review. I paid for a full days labor if labor is $100/hr for about a three hour job. But i got a " free pickup/ delivery".
Hope that extra $200-$300 was worth losing a potential future customer and those who read a honest review. I paid for a full days labor if labor is $100/hr for about a three hour job. But i got a " free pickup/ delivery".
Patrick Egan
Apr 18, 2021
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Silverfox Woo
Apr 13, 2021
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They are reliable and trustworthy. From beginning to the end, Justin has provided the professional services. He contacted me at earliest possible time, replied my phone call prompt, explained the procedures and the fees, arranged a rent car for me. Every step, he goes extra miles to help, which put a smile on my face. Really appreciate the attitude and effort! Rina
