I was helping this member with his RV application, and I told him we could refinance his auto loan at another credit union for a lower rate. He was definitely interested, so he gave me some information about his vehicle and said, "Show me numbers before I decide." I ran some projections and was able to get his interest rate lowered from 5.79% to 2.99%.
When I emailed him the numbers, he said he will pass since the payment didn't change very much. I replied to remind him he also qualified for a 90 Day No Payment and his next reply was, "Call me!" When we spoke, he let me know he is trying to pay off another auto and if we do 90 Day No Payment on his refinanced loan, he will be able to pay that off before he starts paying us.
When I emailed him the numbers, he said he will pass since the payment didn't change very much. I replied to remind him he also qualified for a 90 Day No Payment and his next reply was, "Call me!" When we spoke, he let me know he is trying to pay off another auto and if we do 90 Day No Payment on his refinanced loan, he will be able to pay that off before he starts paying us.
Services
This was the year Safeway Seattle Employees' Federal Credit Union was founded by a group of employees working for the Seattle Division of the Safeway grocery store chain. The first office of the credit union was located on Mercer Street in Seattle, Washington. Our name is different - but that is a result of the success we've seen since the first deposit was made in 1952.
Qualstar is very proud to partner with several local unions to provide convenient access to their Vacation Funds. If you have specific questions about your vacation funds, view a list of FAQ's (Spanish Version also available) here. Not only with your vacation funds, but we can also help with all of your banking needs.
Qualstar Credit Union's great environment, culture, exceptional benefits, and absolute pride in what we do are just some of the reasons our employees enjoy being part of the Qualstar team. Qualstar is a credit union still small enough to know our members' names, but large enough to have big ideas on what customer service really means.
While we do have physical branch locations throughout the Puget Sound, most of your Qualstar business can be handled remotely using our convenience services such as Mobile Banking with check deposit 1 & Home Banking via a desktop PC, and get cash (deposits available at ATMs where noted) with your Qualstar Visa(R) Debit Card using the Co-op Network of surcharge-free cash machines.
We know it's not easy to save money in general - but we want to make it easier by giving you options to set specific goals to save for the things you want to buy, the things you want to do, or even the things that you don't know are going to happen yet. A checking account that actually pays dividends with no minimum balance to earn them is nearly impossible to find.until now!
Reviews (3)
Bobby A.
Jun 12, 2018
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Nanehe K.
Oct 20, 2015
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Julie S.
Aug 05, 2015
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Absolutely horrible service! Deborah Hughes was RUDE and self-important as a clerk. She does not understand the concept of customer service at all. She felt the need to tell me that she had been there for 12 years, as if that made up for her HORRIBLE attitude and service. She does not understand what the term "account number" means, which I find interesting for someone who has worked in banking for 12 years. I cannot imagine what she has been doing for that long!
The manager was not much better once I had to deal with her.
I called my bank (a partner bank) to let them know that I suggest
The manager was not much better once I had to deal with her.
I called my bank (a partner bank) to let them know that I suggest
