Your business and projects demand a partner that knows what it takes to get your jobs done. Gray Lumber has worked for over a century as an innovative and progressive supplier of high quality building products for construction to the local Western Washington area, the continental United States, Alaska, Hawaii, and the Pacific Rim.
We can help you complete your construction projects quickly and successfully. Gray Lumber Company is a family organization that consistently provides quality construction products at competitive prices with personal service. We are a full-service contractor supply yard.
We can help you complete your construction projects quickly and successfully. Gray Lumber Company is a family organization that consistently provides quality construction products at competitive prices with personal service. We are a full-service contractor supply yard.
Services
Claude F. Gray, founder of Independent Lumber Company, was born in Champaign, Illinois, and graduated from the University of Minnesota School of Law in 1901. In 1902, Claude Gray and his wife Cora Frances Oeder moved to Tacoma, Washington, then, the lumber capital of the world.
Having decided against the law profession and having tried unsuccessfully to go into the newspaper business, Claude established employment at the Old Tacoma Mill and sold wagons of lumber to farmers in the Puyallup Valley i.e.James Sales. He also worked at another mill in Bismark, a small train stop for the Tacoma Eastern Lines, now designated by South Sixty-fourth Street and McKinley Ave.
Having decided against the law profession and having tried unsuccessfully to go into the newspaper business, Claude established employment at the Old Tacoma Mill and sold wagons of lumber to farmers in the Puyallup Valley i.e.James Sales. He also worked at another mill in Bismark, a small train stop for the Tacoma Eastern Lines, now designated by South Sixty-fourth Street and McKinley Ave.
Whether you're building the tallest wooden structure in the world, an apartment complex, or a quality home, our wide range of Engineered Wood Products (EWP) provide a multitude of building solutions. EWP provides the best of both worlds: cutting-edge technology and the environmental friendliness of traditional wood.
Gray Lumber Company is the South Sound's premium decking headquarters. We're here to walk you through each step of the process, including design, pricing, installation recommendations, delivery and more. We have a large variety of decking options sure to fit all your project needs including Western Red Cedar, composite, and hardwood decking, as well as multiple railing systems.
Our Sixth Avenue store features an extensive display of Milgard and Marvin Windows for a hands-on, comprehensive window experience. We also feature a wide selection of doors by Therma-Tru and Simpson. Our experts pride themselves on helping homeowners and home builders accomplish their project goals.
Gray Lumber distributes a wide variety of the best performing brands of siding, fascia and specialty trim. Whether it's a large commercial structure or an island bungalow, Gray Lumber salespeople can help you execute your next siding job. Western Red Cedar bevel siding is the most widely-used siding type.
Reviews (18)
Mike N.
Dec 20, 2021
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I ordered 600 feet of trim material at a substantially lower price than a Seattle company lists online. It was promptly delivered in perfect condition two days later by a courteous driver who muscled it off the truck and into my garage (thanks!). I checked everything against the order that day. There were no problems. End of story.
Stac Z.
Jun 07, 2021
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I really want to support the local businesses, but Gray Lumber's policies are such that I can't support them.
First: the restocking fee. It's a minimum of 15% (and at times higher, based on other reviews). It's not noticeably posted by the cash register. The first time I heard of it, it was when I received my receipt and noticed it mentioned. What project involving a hardware store doesn't involve returns? Gray Lumber can charge the restocking fee, but I don't have to ever shop there again. (They also keep the tax that was paid on the 15% they don't return
First: the restocking fee. It's a minimum of 15% (and at times higher, based on other reviews). It's not noticeably posted by the cash register. The first time I heard of it, it was when I received my receipt and noticed it mentioned. What project involving a hardware store doesn't involve returns? Gray Lumber can charge the restocking fee, but I don't have to ever shop there again. (They also keep the tax that was paid on the 15% they don't return
Brent R.
Mar 18, 2021
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This is a review from an experience I had a month ago.
I had come into the store to purchase a miter bit for my router and was at first happy with my ability to find it, but was soon greatly disapointed. After spending almost $50 on this bit, a stand of shirts in the same brand of my favorite european work pants, were on a display next to the register area and caught my eye. I asked if they carried the pants and was directed to the apparel isle.
As myself and a cowerker were looking at what they had, I noticed an older man wearing a Grey lumber apron watching us. I got a uneasy feeling as I turned
I had come into the store to purchase a miter bit for my router and was at first happy with my ability to find it, but was soon greatly disapointed. After spending almost $50 on this bit, a stand of shirts in the same brand of my favorite european work pants, were on a display next to the register area and caught my eye. I asked if they carried the pants and was directed to the apparel isle.
As myself and a cowerker were looking at what they had, I noticed an older man wearing a Grey lumber apron watching us. I got a uneasy feeling as I turned
Veronica H.
Jan 18, 2021
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I had a deck built last fall and my contractor ordered the lumber and Dry Space (under deck waterproofing) material from Gray Lumber. The deck was completed October 1st, and I decided to find someone with experience to install the under-deck waterproofing. About 4 weeks later I found a contractor that came out and determined that the material that was delivered was the wrong size. Specifically, the panels were supposed to be 16 inches wide and 12 feet long, but they were 12 inches wide and 16 feet long.
I immediately contacted Gray Lumber. I spoke to the salesperson (Blake) responsible for
I immediately contacted Gray Lumber. I spoke to the salesperson (Blake) responsible for
Amanda C.
Nov 14, 2020
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This was our first visit and it was a great experience. We called before going to the store and the person on the phone was friendly and very informative. When we arrived at the store, Josh immediately greeted us and helped us find everything we needed. He showed us our options for the wood we needed and told us what we should consider for each option. Additionally, before checking out he confirmed that we had all of the hardware and other tools we needed so that we wouldn't have to make multiple trips.
Everyone was friendly and efficient. We'll definitely be back as we continue our
Everyone was friendly and efficient. We'll definitely be back as we continue our
Christina A.
Jul 23, 2020
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This business needs an overhaul. I called at 4:25 to confirm hours, they close at 5pm. I talked to a live human being who confirmed, yes, they close at 5pm. We went straight to the 6th ave location, met with locked gates at 4:45. I called the live human being, and she confirmed that they close at 5pm. I told her about the gates locked, so she transferred me to a voicemail. I called again. 5pm means 5pm, right??? All we need to do was see a color of composite decking before ordering. Management; please advertise your hours to reflect your reality, because taking an hour off of work to meet with
Ken S.
Jun 19, 2020
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They lost an on-going customer and future recommendations with their attitude and service.
I have a remodel starting in two weeks. They aren't getting a single 2x4 or nail.
I have 25 years of experience in construction with 15 of those as a General Contractor, so I've dealt with a lot of lumber yards over the years. Most have been pretty good.
My problems with Gray started when the salesman added a delivery charge of $75 to my order. The work site was probably only 1 mile from their office.
The first I heard of the extra charge was when he was finishing writing up my order. I have
I have a remodel starting in two weeks. They aren't getting a single 2x4 or nail.
I have 25 years of experience in construction with 15 of those as a General Contractor, so I've dealt with a lot of lumber yards over the years. Most have been pretty good.
My problems with Gray started when the salesman added a delivery charge of $75 to my order. The work site was probably only 1 mile from their office.
The first I heard of the extra charge was when he was finishing writing up my order. I have
Jayson H.
Jun 01, 2020
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******MUST READ*******MUST READ****++++***
Been a contractor since 2000 20 years in business. I have learned to stay away from gray lumber after terrible customer service on placing a large order on tiger wood decking 3 years previous. Also, most smaller business in the area don't have many positive things to say about Chrissy.
What brought me there was the Festool domino they had advertised for $959.99.
I buy all my high end Festool from summer woodworking because they are very knowledgeable and helpful.
Dennis helps me out , is initially nice as I asked him to unlock the product as
Been a contractor since 2000 20 years in business. I have learned to stay away from gray lumber after terrible customer service on placing a large order on tiger wood decking 3 years previous. Also, most smaller business in the area don't have many positive things to say about Chrissy.
What brought me there was the Festool domino they had advertised for $959.99.
I buy all my high end Festool from summer woodworking because they are very knowledgeable and helpful.
Dennis helps me out , is initially nice as I asked him to unlock the product as
Janette C.
Jul 31, 2019
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I came here and ask how much would cost me to buy some material to build a deck this guy told pick the material and he provide me a price I was needing hes help because I dont know what I need I gave him something he tale a look at but he didn't even ook at it .he was just sitting there doing nothing he wasnt able to help me bad service
Marc H.
Mar 27, 2019
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In my opinion - Horrible Service and Poor Communication.. Seems to be consistent with other reviews. I rented a Budget truck to pick up what I needed and was told over the phone three times that it was available at their store. Needless to say, it wasn't. The salesman was quick to get me off the phone vs ask questions to understand and get it right.
So, I just finished a phone call with the sales man, whose communication and service is poor. Guess my order was too small.
I asked where was he getting my molding from and he said "why would you want to know that? I replied "why
So, I just finished a phone call with the sales man, whose communication and service is poor. Guess my order was too small.
I asked where was he getting my molding from and he said "why would you want to know that? I replied "why
Jennifer B.
Feb 18, 2019
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I purchased about 6k in custom cabinets from Gray. It wasn't a large or difficult order, but it took four different deliveries to get the order materials because they kept forgetting items and we had to REORDER doors and drawer fronts because they were painted so badly the first time around. The original order didn't have the cabinet sides, had the wrong configuration of one cabinet, and had no hardware included. They said a credit would be given because of all the rework and extra time required by my contractor, but refused to provide an updated invoice. Then, while I was trying to
Zachary V.
Jun 01, 2018
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Horrid costumer service. I was very displeased when I stood in a line with two open registers and didn't even get as much as a "we'll be with you in a minute" I have been in construction for a long time and have never encountered such outrageously poor service. Bland staff who looked like they hated their jobs. Not a fan I will be taking my business to another lumber yard.
Jamie B.
May 18, 2018
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I've been to Grays many times before and have always had great experiences. I stopped in to buy gardening supplies and noticed they had men's Carhart shorts so I got a pair for my husband. I asked if they could be returned or exchanged if the size was not correct. Greg W. was so friendly and helpful and assured me that it was no problem if I needed to return or exchange them. Sure enough, I had to bring them back two days later. Greg W. was there to help me and he even checked the back stock for more sizes. Unfortunately they did not have the size I needed so I had to return them. A different
Stephen K.
Mar 02, 2018
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These people are rude, condescending, and ignorant.
They either can't or won't answer even simple questions about the products they sell. What happened to customer service? I don't understand how they stay in business. I get better service at the Quick Stop food mart. I can only guess that the contractors who provide them with the bulk their business have lulled them into a sort of complacency.
Most of the positive reviews appear to be from larger contractors. If you're not a large construction contractor, then good luck getting any service here because you are a waste
They either can't or won't answer even simple questions about the products they sell. What happened to customer service? I don't understand how they stay in business. I get better service at the Quick Stop food mart. I can only guess that the contractors who provide them with the bulk their business have lulled them into a sort of complacency.
Most of the positive reviews appear to be from larger contractors. If you're not a large construction contractor, then good luck getting any service here because you are a waste
Edward M.
Nov 29, 2017
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We bought french doors and were recommended to get fiber glass so they don't warp. They've warped. But they never fitted perfectly from the minute my husband installed them. He has fitted 25 doors in his lifetime and this is the only one that he could never seem to get adjusted correctly. The quality of the door. The doors never shut together even from the get go. He had to shim out the hinges. Still too tight. Then he had to chisel out the wood to set the hinges further than what the shims would let him. It's close but even then it's still not right. Obviously the
Cameo L.
Sep 19, 2017
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Had lots of problems with these guys! Had a big order, $11,000 for a new deck and cover and they delivered it with no dolly, to be dumped in my driveway, composite decking! Then they didn't tell me the screws I needed to put the deck together weren't included in the delivery cause it takes 4 days to get them. Then they sent terrible cracked 6x6s that I couldn't use. Then when I tried to get a refund for skylights that weren't delivered and other material I had returned, it took about a month... First no one would call back, then they said the check was coming soon, then
Larry G.
Sep 03, 2015
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I really wanted them to do their best, they just didn't. I was doing an addition on my house and gave them a call. They said stop on in and they would get someone to help. I came by later that day and met with one of their residential sales reps. We had an awesome conversation, I gave him some blueprints and we went over everything. He had a ton of knowledge and we walked through everything that they could quote me on. He asked if I had gone to any of his competitors to get bids and I said no, I was only talking to them. I advised him of my time constraints and urgency to get pricing so I
John H.
Aug 11, 2014
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They excel at what they do. And what they do is lumber. Customer service personnel are knowledgeable, friendly, prompt, and courteous. They also carry a great deal of contractor grade and contractor type materials. I'm grateful for them: I needed a 6x6x8 Douglas fir curb for a piece of equipment I am mounting on a roof, and they were the only shop in town that had What I needed. Thanks for being there and for being outside the box store box!
