Here at Audio Express we feel that customer service is an art form. We know that if you treat customers well and go above and beyond to exceed their expectations, they will come back; tell their friends; and become loyal Audio Express customers. Have confidence in our sales, and installation staff to deliver the ultimate car audio, and vehicle accessories experience in the Richmond, VA area.
Our trained staff can handle any situation from custom fabrication to advanced OEM integration into the latest luxury & exotic vehicles. With over 40 years in the mobile electronics industry, we have the expertise to deliver the best experience in mobile electronics--from iPod integration to full car stereo systems.
Our trained staff can handle any situation from custom fabrication to advanced OEM integration into the latest luxury & exotic vehicles. With over 40 years in the mobile electronics industry, we have the expertise to deliver the best experience in mobile electronics--from iPod integration to full car stereo systems.
Services
We are your premier retailer of car audio, and vehicle accessories in Richmond, VA. Our professionally trained sales staff and experienced installers are here to help you. We opened our doors, to local car dealers, consumers, and the world in 1977 and we truly are "much more than your average car stereo store".
Looking to upgrade your late model exotic, or that "cherry" classic sitting in your garage? You can trust the experts at Audio Express for all of your high fidelity car audio and latest technology needs. Check out what just a few of our high end customers have to say about us on our testimonials page.
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If you have any questions, please do not hesitate to send us a message. Do you have a question about products or about an installation, more information about store locations or do you need us to come to another city or state to pickup your vehicle? Just let us know how we can service you and your family better!
Reviews (10)
Bobb Seitz
Oct 30, 2021
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Maya Smith
Sep 11, 2021
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Kevin Frankel
Aug 04, 2021
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Audio Express West Broad – Customer Service – WOW.
A lot of businesses could learn a few things about customer service from Audio Express.
My remote start - installed in 2015 - had developed an issue. Audio express squeezed me in to diagnose the problem – disabled the system so it would not cause any other issues. We then scheduled an appointment. They said they would have to uninstall the old system and install a new system - ALL UNDER WARRANTY. YES – they stand behind their limited lifetime warranty 100%. All the work was completed and the remote start system works perfectly.
During
A lot of businesses could learn a few things about customer service from Audio Express.
My remote start - installed in 2015 - had developed an issue. Audio express squeezed me in to diagnose the problem – disabled the system so it would not cause any other issues. We then scheduled an appointment. They said they would have to uninstall the old system and install a new system - ALL UNDER WARRANTY. YES – they stand behind their limited lifetime warranty 100%. All the work was completed and the remote start system works perfectly.
During
Janice Skipwith
Jun 30, 2021
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Thomas Johnston
May 29, 2021
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The Guys are nice but after telling me it might cost $80 to install my speakers and that sound deadening probably wouldn't be required, they called to say the speakers weren't made for my BMW and that I would need sound deadening mats that would run maybe $400. Told them not to do it, just replace the amplifier. Cost over $300 to remove and replace the existing BMW amplifier which I supplied, and didn't even return the removed amplifier (which I didn't notice till several days later. I took the speakers to Howes on Midlothian which installed the "non fitting" speakers and a small amount of sound
Jeannie Savas
May 15, 2021
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Daniel H.
May 14, 2021
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Got a new radio and dual 10 inch no audio subwoofers in my trunk of my 2020 chevy malibu. and the quality is amazing. new radio boosted the aftermarket door speakers i put in last november and gave me a whole bunch of customization options to mess with. the subs get incredibly loud and the notes are very crisp. we had some trouble getting ahold of the wiring harness but that was due to the car being so new and probably something else that made it hard to get ahold of but we finally found one and got everything set up. very happy with the work they did
Chris Anderson
Nov 02, 2020
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Andy and his guys did an amazing job on my truck. The sound quality is a night and day difference from the factory sound system!
While deciding which components I wanted Andy was able to provide me with several options so I could choose what I wanted to include in the system while still making sure everything fit into my budget. The time he and his staff spent letting me hear the different components so I could choose what fit my music tastes, reviewing with me what his recommendations were, and the friendliness of his entire staff was second to none. You would be hard pressed to find a better
While deciding which components I wanted Andy was able to provide me with several options so I could choose what I wanted to include in the system while still making sure everything fit into my budget. The time he and his staff spent letting me hear the different components so I could choose what fit my music tastes, reviewing with me what his recommendations were, and the friendliness of his entire staff was second to none. You would be hard pressed to find a better
Alexander Berger
Jul 24, 2020
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Where to begin.... this review has been long over due
The help of Steve has been just down right impressive. Always willing to help with any issue I run into and work with me and any project I throw them. I come here for all my wiring needs and in total have been dozens upon dozens of times with some really odd projects.
To count the bigger ones, they have wired up 3 trucks in total for sound systems, wired a ham radio in another and a million off road lights on one, even went as far as wiring up train horns.
Between the help of all the guys over here and Bobs amazing wiring experience, you
The help of Steve has been just down right impressive. Always willing to help with any issue I run into and work with me and any project I throw them. I come here for all my wiring needs and in total have been dozens upon dozens of times with some really odd projects.
To count the bigger ones, they have wired up 3 trucks in total for sound systems, wired a ham radio in another and a million off road lights on one, even went as far as wiring up train horns.
Between the help of all the guys over here and Bobs amazing wiring experience, you
Justin Neagle
Jan 17, 2019
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Great service and communication from quote to install. Andy took time to show me the different leather interiors and colors for my truck. He also gave me a tour of the shop and introduced me to the installer. I highly recommend anyone considering switching out their factory interior make Audio Express your first and only stop.
