Dawn Goplin
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Dawn Goplin
We hope you are having having an amazing summer in Madison! We can always meet with you virtually so you don't have to miss a summer activity! We'd love to go over your current insurance coverage with you. Please give us a call to make sure you have the right insurance for all your summer toys! We love helping our customers with boat insurance, camping trailers, ATV insurance, motorcycle and moped insurance.

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Reviews (14)
C. S. Walsky
C. S. Walsky
Dec 21, 2021
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First Class Service!
Moving is stressful enough, so it was a major relief when transferring my insurance to a new state was a total piece of cake. I spoke with Diane, who was thoughtful, positive, and most of all helpful. She not only suggested some options that better protected me BUT ALSO SAVED ME MONEY. That's bananas! Dawn Goplin and her team - particularly Diane - truly are "good neighbors."
Jacquelyn Guthrie
Jacquelyn Guthrie
Nov 05, 2021
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Positive: Professionalism, Responsiveness
Dawn and her team are friendly, dependable, and caring. It's easy to connect with them when I have needs or questions. I've been with them about 15 years and wouldn't consider leaving.
Jeff Wilson
Jeff Wilson
Oct 30, 2021
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Positive: Professionalism, Responsiveness
I recently had an insured Apple watch break and was impressed at how quickly my claim was addressed and paid. State Farm offered several ways for our claim to be processed. We chose by check and had it within 10 business days. I have worked with both James and Dawn and found them both professional and knowledgeable.
Yakov Langer
Yakov Langer
Oct 15, 2021
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Had a wonderful experiance finding the right policies for auto and rent with Chelsea from Dawn Goplin State Farm. She was very patient and caring through the entire process from Quote to Commitment. Chelsea was even able to recommend some fun things to do in Madison and the surrounding areas, as my partner and I just moved here recently. I feel confident that anyone shopping for insurance with this office will find caring, professional, kind and friendly folks here at this location. Thanks for all your help!
Jessica Bates
Jessica Bates
Sep 06, 2021
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The best insurance company with the best staff. We saved *a lot* of $ by switching to State Farm years ago and only wished we had done it sooner. I assumed that service would suffer a bit with the rates being so much better. I was pleasantly surprised that the opposite was true. Efficient and friendly when ever we need a policy update, Nancy is always there to help us. Highly recommend.
Cassy Landes MomItYourself
Cassy Landes MomItYourself
Aug 29, 2021
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I worked with Diane on a recent issue regarding my home owners insurance. She was such a huge help and actually called WHEDA for me directly. She gave then everything they needed. Most would tell the consumer to call on their own and she so graciously took that on herself. I really hope that, if I have any issues in the future, I will get her to help because it truly was a great experience!
Thanks again Diane for the awesome work and the prompt follow up!
Shannon Conlin
Shannon Conlin
Jul 18, 2021
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Knowledgeable. Caring. Dawn and her team are incredible. They take the time to walk you through the insurance and investment products they have, and explain how the products can benefit you. They listen to your specific needs and recommend only the products that they believe will help you succeed in the future. No upselling, no guilt trip - just advice. And they are magicians when it comes to bundling and saving you money. I cannot recommend them any more highly!
Jamie Wyne
Jamie Wyne
Jun 07, 2021
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My husband and I just made the switch to State Farm. We had a great experience with everyone we met in Dawn’s office. Everyone was very friendly and welcoming. We worked with Kailey, and she was wonderful! She was very patient, explained things thoroughly, and answered all of our questions. We’re very excited about our new rates!
Jj Chritton
Jj Chritton
May 31, 2021
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We were unfortunate enough to have the worst possible experience at State Farm that I think it’s possible to have. We went years without an accident or any claim, and then we had the bad luck of having our new car rear-ended right before planning to move out of state. Although the fault lay with the other driver, we were in a hurry to get the car fixed before our move so we called State Farm to get things moving, even if we had to pay the deductible.
After a call with State Farm, we found out that we did not, in fact, have collision insurance on our new car. Somehow the agent (who conveniently
Hannah Long
Hannah Long
Apr 06, 2021
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I didn’t wake up thinking that an insurance representative would make my entire day, but here I am. I was fortunate enough to have Chelsea S. as my phone rep and I feel like I made a sweet friend. She’s respectful, empathetic, professional, and overall a radiant being to speak with on the phone. She listens to every single word you say and can hold a conversation where you don’t feel like you’re being cheated or treated as just a customer. She’s awesome. I can’t say much about State Farm itself, but they are blessed to have her. She deserves a million stars! Thank you Chelsea!! You
Liz B.
Liz B.
Feb 01, 2019
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John Jensen has been my insurance agent for 3 years and I've had a wonderful experience with him and State Farm. When I first moved to State Farm John helped me consolidate my car and renter's insurance. I ended up getting significantly more coverage at a lower price when I signed my new policy! I never feel like John is trying to "sell" me anything. He helps you determine what level of coverage you need and finds the right products for you with no pressure. And when I bought my new car, I called John on a weekend and he helped get my policy updated in less than an hour! He
Thomas N.
Thomas N.
Jul 27, 2018
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I worked with John Jensen, an Insurance Account Representative, and he helped make switching insurance companies easy and enjoyable. He went above and beyond to ensure my satisfaction. When my old agency tried to keep me by pitching a less than ideal policy, John made sure to do extra research into the policies to make sure I was getting the best deal. Very highly recommend.
Nathan D. M.
Nathan D. M.
Oct 02, 2017
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Stay clear of this business. They were charging me nearly double what the other insurance companies do. I went in to see what they could do for me with any kind of discount and they tried to sell me more coverage using fear tactics.

I cancelled my coverage and then they still charged me for the coming month. When I revived my refund it was $30 short of what was owed based on the idea that my coverage dates were different for both cars that I own, even though they were paid out on the same date every month for years. I am confident that this was done because it was month end, and they wanted
Erika R.
Erika R.
Apr 19, 2013
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We had our auto and home policies with Dawn for many years until we moved out of state. Dawn and everyone in her office provide great service. Our accounts and claims were always handled quickly and professionally.