State of the Art Equipment - That other shops only dream about or don't want to spend the money to get. So we can get your car fixed faster!. If your car breaks down on the road and you want to tow it to our shop, you only get charged what the tow guy charges us- no mark-ups. We worked out a deal you so it's cheaper than the regular rates they charge other shops.
We would rather help you than make money on tow jobs!
We would rather help you than make money on tow jobs!
Services
I remember 1988, Over 30 years ago ("Wow time flies when your having fun!") when the idea first hit me to open my own shop. I remember thinking how incredible it was going be having my own business. The idea seemed bigger than life itself. After all, instead of repairing cars at someone else's shop, I'd have hundreds or even thousands of cars to repair and be responsible for.
Reward Dollars: With every purchase, earn a percentage of your invoiced amount added to your Rewards Card to use towards future purchases. Community Outreach / Charitable Giving: You may donate a portion of your Reward Dollars to local and national charities. Watch your email for your opportunity to donate.
We challenge you to find another Twin Cities auto repair shop that is this thorough, even among the dealers!. Before we even start working on your car we'll listen to what you have to say about what's wrong! Our experience lets us ask questions that help narrow down what may be wrong, even if it's over the phone.
When it comes to the control and safety of your vehicle, your wheels have a lot riding on them. Proper wheel alignment not only helps ensure that your tires are wearing evenly but also gives you optimal control of your vehicle. When it comes to wheel alignments in Minneapolis, there is nobody that does it better than Uptown Imports.
Your brake system is probably not at the top of your priority list unless you press the pedal and can't stop! At this point, the health of your brake system shoots to the top of the list and you are at risk of getting yourself and your passengers into a dangerous situation. Don't be a victim of negligence!
Reviews (25)
Afolabi Runsewe
Jan 18, 2022
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Uptown Imports has a very knowledgeable staff that will explain exactly what’s wrong with your vehicle. If you have a BMW, don’t hesitate to bring it to UI. They did a great job of replacing my oil filter cap…
The reason I brought my vehicle to UI was because another shop did an oil change and transmission flush on my X5 and when I picked it up and paid the check engine light was on. The other shop said the light was on when I dropped it off, which was incorrect. After UI found out what was wrong and fixed my car (oil filter cap) the other shop took ownership and reimbursed me.
Like I said
The reason I brought my vehicle to UI was because another shop did an oil change and transmission flush on my X5 and when I picked it up and paid the check engine light was on. The other shop said the light was on when I dropped it off, which was incorrect. After UI found out what was wrong and fixed my car (oil filter cap) the other shop took ownership and reimbursed me.
Like I said
Logan Clabaugh
Jan 05, 2022
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Won’t be returning to this shop. Brought my Volvo in after hitting a curb. They inspected the damage and ultimately I paid to fix a bent wheel and for an alignment. When I received the car back the steering wheel was off-center and there was a humming sound. Both are issues I had when I brought the car in initially. I take it back to the shop and they say the wheel bearing needs replaced. Somehow this wasn’t caught on the first inspection. Needless to say I was without my car for longer than expected.
The staff were kind and accommodating but after having my car improperly aligned and damage
The staff were kind and accommodating but after having my car improperly aligned and damage
Ty
Dec 28, 2021
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Andrew Cummins
Dec 17, 2021
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Sam Ibes
Nov 20, 2021
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Positive: Professionalism, Quality
Absolutely love this place! I know when my e46 is there that it's in good hands. Dana is always on the ball with getting my appointment made and keeping me updated and the mechanics (shout out to Clayton!) are the best around. Having tried a few other BMW shops around town it feels good to have found the place I can rely on and trust.
Services: Check engine light diagnostic, Engine repair, Oil change, Tires, General repairs & maintenance, Brake service & repair, Steering / Suspension, Wheel alignment, Tuning
Absolutely love this place! I know when my e46 is there that it's in good hands. Dana is always on the ball with getting my appointment made and keeping me updated and the mechanics (shout out to Clayton!) are the best around. Having tried a few other BMW shops around town it feels good to have found the place I can rely on and trust.
Services: Check engine light diagnostic, Engine repair, Oil change, Tires, General repairs & maintenance, Brake service & repair, Steering / Suspension, Wheel alignment, Tuning
Y. Walker
Oct 31, 2021
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Louis Ling
Jul 30, 2021
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The circulating fan in the dashboard was not working for mysterious reasons and while it has not yet been fixed, it was diagnosed and a reasonable estimate was made and hopefully it should be easy to fix once the part arrives. The process has been smooth so far. Follow up is that the dealer no longer had parts BU Dana and Nila hunted around and found another supplier. They called me and it was fixed pronto. These guys deserve six stars.
Tyler Clayton
Apr 27, 2021
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Excellent customer service. No BS quotes and they give rock solid advice. Been keeping a 2007 Saab alive with their shop for a while now - practically nobody knows how to work on those anymore. John is a no nonsense business owner & very knowledgeable mechanic. This shop has NO local competition in my mind. Dealership style service for corner shop prices. 10/10!
Mike A.
Mar 31, 2021
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Joe
Jun 29, 2020
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I brought my subi in for an oil change and asked that they check out the dash codes. My first call back included $300 of work to investigate concerns. I'd prefer that they had called and let me know about a bill that high before moving forward with the work. What is more concerning is that they provided an estimate that had several unexpected items to fix marked as "severe" indicating that they would need immediate replacement. The total cost of these repairs would be over 3k. I decided to pick up my car and get another opinion at the Subaru dealership where they provided a thorough estimate and
Roland K.
Dec 07, 2019
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Nice and clean location and nice people.
They work on all imports. The problem is that is is impossible for small shop to really have the expertise to work on all import brands and models. Consequently, they must spent a considerable amount of billable time to troubleshoot. I found a $1000 wrong part estimate after they troubleshooted for over 1 1/2 hour my car and then still charged me 25% above second estimate. Ended up paying almost $1000 in total, which included $50.00! to replace a break light. The warning message for the replaced break light just popped up again and I am starting to wonder
They work on all imports. The problem is that is is impossible for small shop to really have the expertise to work on all import brands and models. Consequently, they must spent a considerable amount of billable time to troubleshoot. I found a $1000 wrong part estimate after they troubleshooted for over 1 1/2 hour my car and then still charged me 25% above second estimate. Ended up paying almost $1000 in total, which included $50.00! to replace a break light. The warning message for the replaced break light just popped up again and I am starting to wonder
Dennis B.
Aug 08, 2018
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Not my usual shop. I was recommended to come here when my usual mechanic had some confusion on my Mazda 3. I called and left a message on Friday 8/3 around 1:30 pm, so they're still open. By Monday 8/6 around 3 I still had not received a call back so I called and spoke with Anne, I believe her name was. She stated that they are not affiliated with my mechanic and don't work with/for him. I reassured that I just wanted my car looked at like any other customer-already off to a bad start by not calling me back at all and getting shut down before anything else-I was able to get my car in
Lorraine R.
Sep 14, 2017
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I'm so glad I brought my car here. I drive an older lexus SUV and even though the car started after it was towed here, John the owner worked meticulously to figure out what the problem was with no help from any diagnostic codes. I was so glad he did as he figured out it was the air sensor and I felt very comfortable driving it back to Chicago than Louisville! The car is still starting up like a charm.
Paul L.
Jun 07, 2017
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I had just moved to town and my Volvo needed regular service. Found Uptown Auto by chance and made an initial visit to check things out. I was used to dealing with an independent mechanic as opposed to a dealer so I think I knew what questions to ask. Andi was just great and set up an appointment. During the harsh winter ( I know you guys think this winter was easy) I had a few alerts come up on the car. Called Andi and she said bring it over. They looked at it over lunch time and voila, the issues were resolved. Same thing a few weeks later when the alert came on for bulb replacement. Again
Jernell M.
Apr 24, 2016
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Love this place!!! I've had my Mercedes-Benz serviced here twice and each time we've gotten great results. They are always timely, reasonably priced and very knowledgeable about import cars. Because this location is fairly new, I'd never heard of Uptown Imports until they moved the this north side location. I was a tad bit reluctant, but after giving them a shot, I wouldn't go anywhere else for service. The staff is also very friendly too! I will be calling Monday to schedule my routine oil change...
Jake D.
Jan 11, 2016
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Super professional and straight forward automotive mechanic shop. They diagnosed an ABS problem on my 2013 Subaru Crosstrek, showed me a multi page print out of all that was done and what error codes were showing with repairs done. Very transparent and no upselling me on further work, other than some suggestions on the automated printout. Met the owner John, seemed like a really nice guy, so was dave the service attendant, and even the guy who did our service came out and told us what he did to the car, definitely made me want to come back and make this my go to shop from now on. I am perpetually
Erling A.
Jul 16, 2015
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Ryan J.
Jan 24, 2015
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Upon my first visit, mar car ran noticeably better, but that's not the best part. For the next month, I was discovering small things they'd fixed or corrected without charge, or even mention. They 'unstuck' my hatch lever, re-set my clock, fixed a remote issue I was having, and a few other small issues.
What a month!
I've returned multiple times since, and always treated with excellent service.
What a month!
I've returned multiple times since, and always treated with excellent service.
Sean N.
Sep 11, 2014
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The worst aspect I will mention:
THE JUNK MAIL!
Don't ever become a customer or, wherever you move, they will send you JUNK MAIL like no buddy's business. The tone of their mails is also annoying and demanding: "We're waiting for you." Are you serious? I've since moved to Los Angeles and they continue to send me mail saying my car is due for service.
I don't know how they got my address, but obviously they feel as though you're married to them for life if you get one service.
I'll just give 2 stars because I thought the service was ok and thorough
THE JUNK MAIL!
Don't ever become a customer or, wherever you move, they will send you JUNK MAIL like no buddy's business. The tone of their mails is also annoying and demanding: "We're waiting for you." Are you serious? I've since moved to Los Angeles and they continue to send me mail saying my car is due for service.
I don't know how they got my address, but obviously they feel as though you're married to them for life if you get one service.
I'll just give 2 stars because I thought the service was ok and thorough
Stephanie B.
Apr 13, 2014
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I brought my Saab to this place on blind faith. Bad idea. Over $800 later and
a fresh scrape on my car, I was told by them my car needed a new engine.
(I was told by my next mechanic, the person I should have taken it to in the beginning,
that they did some shoddy work. And he was appalled they charged me $800 plus
to say the car needed a new engine.) I am very familiar with the body of my car. I
hand wash it often. That scrape was not there when I dropped the car off. They were
not apologetic nor happy about fixing the scrape. But, they did fix. It took 2 weeks to
have that repaired. Overall,
a fresh scrape on my car, I was told by them my car needed a new engine.
(I was told by my next mechanic, the person I should have taken it to in the beginning,
that they did some shoddy work. And he was appalled they charged me $800 plus
to say the car needed a new engine.) I am very familiar with the body of my car. I
hand wash it often. That scrape was not there when I dropped the car off. They were
not apologetic nor happy about fixing the scrape. But, they did fix. It took 2 weeks to
have that repaired. Overall,
Eric N.
Jan 05, 2014
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Blake L.
Apr 03, 2013
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It's not easy to find a mechanic that you can actually trust but I honestly feel like the guys at Uptown Imports are as genuine as you are going to find. In all of my experiences they have been extremely professional, diligent in explaining the repairs and reasonably priced. I have no reason to bring my car anywhere else.
Shana W.
Nov 21, 2011
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Uptown Imports came recommended from a friend and I can see why. I made an appointment there to check out a used car before purchasing, and they spent about 2 hours going over every inch of the car. They take OCD to an entirely new level.
I have to mention Matt. He is like a walking wikipedia when it comes to cars (except he seems to always be correct). He answered all my questions, and even coached me on haggling and it was a total success. He also gave me a free travel mug and a bottle opener keychain, too :)
The downside, if you could call it that, was the $100 charge. But that's comparable
I have to mention Matt. He is like a walking wikipedia when it comes to cars (except he seems to always be correct). He answered all my questions, and even coached me on haggling and it was a total success. He also gave me a free travel mug and a bottle opener keychain, too :)
The downside, if you could call it that, was the $100 charge. But that's comparable
David P.
Apr 03, 2011
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I have used Uptown Imports many times through the years and I can speak to their abilities and service as I've had several cars serviced there.
Pros:
John (owner) - very smart and has a keen eye to keeping the customer happy through surveys, promotions, etc. (both mail and online).
Good, knowledgeable staff - knows what they are doing.
Thorough explanation of what is wrong with the car and options to fix it.
Fair pricing
Cons:
John (owner) - can get testy and has been on more than one occasion. I usually just mark it up to the charm of the shop but it does get annoying.
Overbooks - Have
Pros:
John (owner) - very smart and has a keen eye to keeping the customer happy through surveys, promotions, etc. (both mail and online).
Good, knowledgeable staff - knows what they are doing.
Thorough explanation of what is wrong with the car and options to fix it.
Fair pricing
Cons:
John (owner) - can get testy and has been on more than one occasion. I usually just mark it up to the charm of the shop but it does get annoying.
Overbooks - Have
Julie K.
Oct 29, 2010
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Thank God I found these guys!
They are everything other mechanics are not: Friendly, smiling, incredibly fast, and cheaper than Kline or Borton. In fact, they got the job done in half the time Kline quoted me.
I have found my new mechanic for life! And yeah, they have free bottled water and K-Cups just like the fancy dealers.
They are everything other mechanics are not: Friendly, smiling, incredibly fast, and cheaper than Kline or Borton. In fact, they got the job done in half the time Kline quoted me.
I have found my new mechanic for life! And yeah, they have free bottled water and K-Cups just like the fancy dealers.
