East West Tours is the leading Russian tour operator for English speakers traveling to Russia. Increasingly in demand, our Russian Group Travel Department will work with you closely every step of the way to create memorable itineraries. One of our most popular programs are Escorted Group Tours.
For those of you who like to travel at their own pace and do not want to join a group, we recommend a wide variety of well planned private itineraries in Russia.Our private tours of Moscow, St. Petersburg and the Golden Ring include all major sighseeing landmarks and allow plenty of time for optional activities.
For those of you who like to travel at their own pace and do not want to join a group, we recommend a wide variety of well planned private itineraries in Russia.Our private tours of Moscow, St. Petersburg and the Golden Ring include all major sighseeing landmarks and allow plenty of time for optional activities.
Reviews (25)
Shauna
Sep 29, 2021
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What a fabulous trip. Such a long time coming because of COVID. Well worth the wait!!! The changes that were made by Alex accomplished an amazing time. I am a 62 year old women traveling alone. I had a delay on one flight that kept me from a connection. Alex made sure that I was met at the gate upon arrival, I am sure he had to stay up until late in the night to accomplish that. From that point on I was taken to all the places on and off my Bucket List, such an amazing time. Poland is an incredible country. If I am lucky enough to go back, it will not be without Alex.
He said something about Russia
He said something about Russia
Tatiana T.
Jul 30, 2021
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Another beautiful trip with Eat West Tours! I was in Russia in the middle of the pandemic and my airline kept cancelling with no notice. I called Sasha and he rearranged my flights within day and I made it back to Seattle in time for my husband's birthday. We will visit Israel after the pandemic and our tour will definitely be with East West Tours.
Burt Douglass
Jul 26, 2021
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We had to cancel our Siberian Express because of Covid. They refused to refund our money and I had to file a complaint with my credit card company (which I finally received full refund for) and I also filed a complaint with the state Attorney General due to fraudulent activity. I understand that they are being investigated for fraud. I have posted similar reviews on Yelp and Travelocity. BEWARE. If you provide any money, ensure you get it refunded if the trip is cancelled!
Burt D.
Apr 27, 2020
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I paid $11,000 as a deposit in December to Dora for the Golden Eagle Train in Russia. She kept $6,000 for herself, and only forwarded $5,000 to Golden Eagle. Golden Eagle cancelled the trip due to Coronavirus. Golden Eagle refunded the $5,000 to Dora. Dora now refuses to refund the entire amount to me. She first said that the refund was being kept for an administrative charge. WHAT? I understand if I cancel, I have to pay a cancellation fee. But if the vendor (Golden Eagle) cancels, she must reimburse me my full $11,000. I have submitted a complaint to the Washington state attorney general
Paul Thomas
Jan 22, 2020
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Review of MOBY SPL
A great way to see St Petersburg and the Baltic states
We have just come back from a Stockholm-Helsinki-St Ptersburg-Tallinn-Stockholm trip on Princess Anastasia organised via East-West Tours and would recommend it highly. The ship is not the newest but it's well-maintained, the staff were efficient and helpful, and the food was varied and good. We chose a De-Luxe cabin (not really a fair description but it was quite comfortable and reasonably well-equipped) in order to benefit from the priority disembarkation and embarkation, which was well worthwhile. The 2 nights in St Petersburg
A great way to see St Petersburg and the Baltic states
We have just come back from a Stockholm-Helsinki-St Ptersburg-Tallinn-Stockholm trip on Princess Anastasia organised via East-West Tours and would recommend it highly. The ship is not the newest but it's well-maintained, the staff were efficient and helpful, and the food was varied and good. We chose a De-Luxe cabin (not really a fair description but it was quite comfortable and reasonably well-equipped) in order to benefit from the priority disembarkation and embarkation, which was well worthwhile. The 2 nights in St Petersburg
Lawrence Dc
Jan 02, 2020
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I want to say that the visa-free three-day tour in St. Petersburg was fantastic. There turned out to be seven people in our group which was great. Our tour guide (Anastasia) was right there waiting for us after Russian passport control. She was personable, educated, and excited about her work. Having taken a degree in art history, she was perfect for all the stops we made. She also was experienced in leading tours, shepherding us in and out the right doors, planning time just right, and making sure we didn’t miss a word or a highlight (of which there were about a million). She managed hearing
Meg Burke
Dec 24, 2019
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We had an amazing tour in St. Petersburg! The sights, the hotel, the lunch were all perfect and provided us a marvelous taste of St. Petersburg. But the best part was our guide, Maria (Mascha). She was fantastic!!! Her knowledge of and love for her country shined through each day! We learned so much of the history and loved hearing some personal accounts of growing up in the city. Mascha seemed much more of a friend than a tour guide! She gave us recommendations for our evenings telling us about the locals favorites, helped us get amazing seats at the ballet (last minute), guided us through Russian
Rachel C.
Dec 08, 2019
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I booked a visa free cruise tour through East West tours 4 months ago, and now 2 weeks out from departure date, they have cancelled the tour. Although they have provided a refund but now I have no time to organise Visa into Russia, and no choice but plan for alternative itinerary/accommodation/flights for this 5 day gap, and everything is now at a premium! My whole trip was booked based on the tour and it's just been a waste of my time. Never again.
Ronnie Duberstein
Sep 17, 2019
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Recently returned from a wonderful "splendors of Russia" tour, which went to Moscow and St. Petersburg. East-West-Tours provided excellent hotels, two personable and knowledgeable tour guides, good choices of restaurants and a well-thought-out itinerary. I felt safe and at ease. Both cities have so much to offer. Only suggestion is more days there and more free time to explore in our own. Thank you, guides, Natasha and Masha! Thank you, East-West-Tours.
Gina M.
Jun 05, 2019
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Sally F.
Sep 05, 2018
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We were very pleased with our Majestic Fjords/Scandinavian Highlights Tour. The hotels this tour arranged for us were quite nice. When we were outside the cities, they were in beautiful settings with expansive views of fjords and/or mountains, and the ones in the cities were centrally located, close to trains and public transportation. The meals were quite delicious. Our tour manager, Yves,was very well-informed, organized, and personable. We saw some breath-taking scenery, as well as quaint little villages and vibrant city streests - in short, everything we were hoping to see on this tour.
Juliana M.
Aug 07, 2018
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From the greeting at the Moscow Airport by our tour guide, Marina, to the last good-bye from Elena at the St. Petersburg airport, all went extremely well. Our only hiccup was not knowing who was taking us to Suzdal but that was easily resolved. Every entry to museums, palaces and venues was eased by the knowledgeable guides. Our extra tour to Kizhi Island was amazing and the guest house was perfect as our room overlooked the lake.
Food in any of the restaurants or personal homes was plentiful and delicious.
Hotels were indeed 5 star. Had we known we could request a view room on a high floor
Food in any of the restaurants or personal homes was plentiful and delicious.
Hotels were indeed 5 star. Had we known we could request a view room on a high floor
Kaley E.
Mar 06, 2018
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Did extensive reseach and contacted them about a published tour with a side trip to Poland. I got a snotty message back from "bobby" that they did not have anything on those dates and that they had given me what was available. I asked them to clarify we were discussing the same tour as I took the dates directly from their site. Even snottier return email full of highlights and captilization that the dates I was requesting were wrong. I provided them a screen shot of their site with the dates I was requesting and told them the dates they kept highlighting for me for a trip three weeks
Christine H.
Aug 09, 2017
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Ray S.
Nov 14, 2016
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We used East West Tours for our trip to Scandinavia, Russia, and the Baltics. Bobby helped us with the tour to St. Petersburg and with hotels in Helsinki, Tallinn, Riga, and Copenhagen. He and East West were great in every way.
The St. Petersburg tour was excellent: well planned, excellent guide and drivers, responsive to our needs, good value, great hotel, no problems. It was great.
The hotels in the other four cities were all excellent as well. They were nice, 4 star hotels that we enjoyed very much and the locations of all four were spot on. The prices were better than I think I could
The St. Petersburg tour was excellent: well planned, excellent guide and drivers, responsive to our needs, good value, great hotel, no problems. It was great.
The hotels in the other four cities were all excellent as well. They were nice, 4 star hotels that we enjoyed very much and the locations of all four were spot on. The prices were better than I think I could
Pavel K.
Oct 14, 2016
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For anything travel - East West Tours is your final destination. Be it simple airline tickets, or a very well planned vacation with tours, transportation and local tickets East West Tours agents will make it happen. They will take care of you and you won't need to worry about anything. I have used their services for over 15 years and was never disappointed. Safe travels!
Dale D.
Sep 28, 2016
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Excellent arrangements and guides for St. Petersburg and Moscow. The St. Petersburg hotel was "over the top" in a converted palace. The overnight train was a technical wonder with card entry, fresh fruit and transport to our hotel in Moscow. The cultural aspect of the tour was
also top notch. Bobby did everything in a timely and competent manner with no surprises. The tour was just for the two of us.
also top notch. Bobby did everything in a timely and competent manner with no surprises. The tour was just for the two of us.
Mariya Z.
Sep 09, 2016
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East West Tours, we wanted to let you know that we enjoyed the "Splendid Baltic Capitals" tour. We feel like we now know these beautiful countries, a part of the world we knew little of before. So much history and culture, not to mention all the beautiful architecture, my favorite was art deco streets in Riga. We both liked the trip to Trakai Castle. My husband really liked the Suomenlinna Fortress and military museum in Finland. Guides were good, and easy to understand. I want to point out some negatives on our trip. When we arrived in Helsinki it took forever to find our driver, and
Arina T.
Sep 09, 2016
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East West Tours arranged a trip to Spain and Portugal for us this summer. They recommended very affordable and conveniently located hotels and booked private tours for us in Madrid and Lisbon. The guides they used were professional and with good knowledge of the subject and good command of English. On their advice we also rented a car and drove thru the countries enjoying the rural areas with wonderful food and wine. We stayed in several bed and breakfasts recommended by Alex and were very happy with the choice. His knowledge saved us a lot of time on research and making decisions. Alex, thanks
Anna C.
Sep 09, 2016
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Jane Walden-Newman
Jun 16, 2016
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We want to let everyone know what a wonderful time we had on our trip to St. Petersburg, Russia due to all the arrangements and services provided by East West Tours. The hotel was excellent, but most of all, our guide, Maria Ganina, was outstanding! She was thoroughly professional and knowledgeable about all the sites in the city and on excursions. It frankly was incredible how her skills and kindness made our trip one we will never forget. You are so lucky to have her working for your company - and this is coming from two people that have high expectations!
Victor
Jun 11, 2016
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Our Grand Tour of Russia was a really grand and over-the-top travel experience! It's amazing just being in Moscow and soaking up all the different sites steeped in history. Sergei, our guide around the Golden Ring, was superb, very knowledgeable, really striving to make it interesting for us and to get us to appreciate these historic towns of which he is a native. We concur that St. Petersburg was stunningly beautiful and our guide there, Maria Ganina, is the best guide ever, with her encyclopedic knowledge of history, art and architecture and outstanding personal and professional qualities. All
Vera B.
Aug 30, 2013
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We just booked out trip to Mexico with Alex at East West Tours! Not only is he great to work with, we got an amazing deal! HALF the price of Expedia and Travelocity! Connecting room as requested (websites don't do that for you) and our friends booked with them as well! We cannot wait for our trip to start! Next travel definitely going to be with East West Tours - and Alex in particular!
Ieva K.
Mar 06, 2013
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We have been using East West Tours as our travel agent/agency I think since they opened. We have not booked a tour package with them however we use them both for business and personal travel, and have never been disappointed.
They are very convenient for us.
-Instead of spending hours on the computer searching for flights overseas, they do it for us saving us lots of time.
- More often than not they save us money as well because they are able to get better pricing.
-They save us the hassle researching what countries need visas; they have all the information and are able to get visas for us
They are very convenient for us.
-Instead of spending hours on the computer searching for flights overseas, they do it for us saving us lots of time.
- More often than not they save us money as well because they are able to get better pricing.
-They save us the hassle researching what countries need visas; they have all the information and are able to get visas for us
David I.
Nov 01, 2011
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I traveled to both Moscow and St. Petersburg Russia with my partner and 2 other friends in May/June this year (2011). I'd been given the name of East-West tours but had not used them before. From the beginning, i had an excellent experience. They made some great recommendations on how to spend our time and make all of the land and in-country transportation arrangements.
The stand-out of their service, however, was the two different tour guides when we arrived. In Moscow, we had an excellent guide who is in the process of getting a Master's degree in Russian history. She gave us what
The stand-out of their service, however, was the two different tour guides when we arrived. In Moscow, we had an excellent guide who is in the process of getting a Master's degree in Russian history. She gave us what