I was very pleased with quality and timeliness of the repairs. I was also very pleased with how the insurance claim for the broken window and damaged door lock was handled. As usual Mason was very upfront and kept me well informed throughout the overall repair process. The estimates were reasonable and there were no surprises.
He clearly takes pride in his work so as a customer I appreciate that. Awesome service and great prices. Got my mini Cooper convertible supercharger back on the road after it's sat in the carport for an entire year. They even pointed out items I could repair on my own at home if I had the necessary tools.
He clearly takes pride in his work so as a customer I appreciate that. Awesome service and great prices. Got my mini Cooper convertible supercharger back on the road after it's sat in the carport for an entire year. They even pointed out items I could repair on my own at home if I had the necessary tools.
Services
We are a Volvo, Mini, and BMW service and repair shop located in San Jose and are one the few shops in the area that utilizes the Volvo Diagnostic Equipment, VIDA (Vehicle Information and Diagnostics for Aftersales) as well as ISTA for BMWs. This, combined with close to 14 years of factory training, allows us to perform all the tasks that the dealer can!
If you're looking for a BMW or Volvo service and repair facility in San Jose, you've found it! We are one of the few shops that utilizes the Volvo Diagnostic Equipment, VIDA, it is the same diagnostic equipment the dealership uses. For BMWs we utilize ISTA diagnostic equipment. If you are unsure of your Volvo or BMW service schedule don't hesitate to contact us, we can help you determine the correct factory service based on either time or miles.
Bring your recommendations in writing from another repair facility and we can can confirm or deny their recommendations. We want to get you and your vehicle back in the fast lane as quickly and as smoothly as possible. Please note: visual inspection only, does not apply to electric repairs or deciphering codes pulled from a code reader.
Everyone knows that with any BMW high quality performance comes standard but few drivers are willing to commit to the service requirements needed to provide that performance. Dealerships are notorious for having extended wait times, overpriced services and sometimes inefficient repair quality and as a result more drivers are turning to Fast Lane European.
One of the most popular cars available, Mercedes has remained a standard bearer for European auto performance for decades. While there are different styles and models to choose from, drivers expect the same high-performance from any Mercedes. One way to ensure the best performance from your car for as long as possible is making sure to have it serviced by mechanics you trust.
Reviews (10)
Pramila Sindhia
Dec 14, 2021
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Mike Ho
Nov 19, 2021
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Honorable and honest, fast and fair, Mason and his team do an excellent job every time I bring our Mercedes in for service. Would recommend to anyone who owns a European-made vehicle. They serviced our BMW and now the Mercedes.
During COVID, I took my car elsewhere because I had an emergency flat tire to fix at the same time, but I immediately regretted that I didn't give Fast Lane European the business. A few months later and I needed a headlight bulb changed (Mercedes doesn't make it easy to DIY). After calling in the morning and getting to the shop at opening time, they got it changed in 25
During COVID, I took my car elsewhere because I had an emergency flat tire to fix at the same time, but I immediately regretted that I didn't give Fast Lane European the business. A few months later and I needed a headlight bulb changed (Mercedes doesn't make it easy to DIY). After calling in the morning and getting to the shop at opening time, they got it changed in 25
Brooke Corso
Oct 02, 2021
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I took my 2007 Volvo XC70 here after a cross country road trip that resulted in quite a lot of maintenance needs and I couldn’t be more happy with the service! They were quick, communicated everything with me along the way, went above and beyond to get my car in tip top shape, and were just an overall pleasure to work with. Mason took the time to look at my car with me and listen to my history with the car and what I suspected was wrong. Sean was incredibly friendly and made the experience enjoyable with his awesome attitude. I will absolutely come here again in the future! It can be hard to
Miguel Hernandez
Sep 20, 2021
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C. R.
Jul 28, 2021
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To make things short, look no further if you are after an A+ repair shop for your European car. The shop specializes in BMW and Mini, but of course does a great job with other manufacturers as well.
I found this shop on Google when looking for an alternative to the Audi dealership. My wife's Audi just needed an oil change and an inspection to make sure everything was in order.
FLE has earned my exclusive business moving forward as it was a great experience from start to finish. They answered my call on the first ring, got me scheduled and appointment confirmed in no time. When I dropped the car
I found this shop on Google when looking for an alternative to the Audi dealership. My wife's Audi just needed an oil change and an inspection to make sure everything was in order.
FLE has earned my exclusive business moving forward as it was a great experience from start to finish. They answered my call on the first ring, got me scheduled and appointment confirmed in no time. When I dropped the car
Jay Li
Jul 27, 2021
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They don't care about your car and your car's issue. They just want to earn your money with no effort.
I brought my car to them for diagnose a strange light rattle noise issue which worries me a lot. But They just listing out a lot non-related service items which cost you several thousands to perform. And when asked them whether my issue will be fixed with such big cost, they just say "maybe" ambiguously. And they even being sarcastic on me when I decide not to go with them.
After two weeks I succeed to find the issue my self. It's just a tiny rock on my exhaust pipe muffler. Jesus, I dropped
I brought my car to them for diagnose a strange light rattle noise issue which worries me a lot. But They just listing out a lot non-related service items which cost you several thousands to perform. And when asked them whether my issue will be fixed with such big cost, they just say "maybe" ambiguously. And they even being sarcastic on me when I decide not to go with them.
After two weeks I succeed to find the issue my self. It's just a tiny rock on my exhaust pipe muffler. Jesus, I dropped
Heidi Gilles
Jul 26, 2021
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Pavi Raman
Jul 14, 2021
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Positive: Professionalism, Punctuality, Quality, Value
As usual the only place to get your car serviced if you actually want it done right. Always on time, very communicative, and overall everyone in the shop is professional and looks the part. Clean, organized, and spot on. Mason is always roving around running his shop like a well oiled machine :)
Services: Electrical repair, General repairs & maintenance, Steering / Suspension, Body & Trim
As usual the only place to get your car serviced if you actually want it done right. Always on time, very communicative, and overall everyone in the shop is professional and looks the part. Clean, organized, and spot on. Mason is always roving around running his shop like a well oiled machine :)
Services: Electrical repair, General repairs & maintenance, Steering / Suspension, Body & Trim
Emifood Ani
May 30, 2021
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Great service, very professional, clean and informative... Mason was very helpful with the used Q5 we purchased and he got it running and driving the way it supposed to. He was informative with what to expect, how to maintain and take care of the Q5. It was great that he was able to prioritize the repairs needed to be completed in order to get us back on the road without breaking the bank. This is our new shop for everything Audi.
Rhenna Mendez
May 13, 2021
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Mason definitely went above and beyond for me! His shop is one of the cleanest mechanic shops i have ever seen! He was very informative and professional, service is phenomenal and their prices are reasonable for a BMW! I couldn't have been happier! I highly recommend Mason and his crew to anyone looking for a good honest shop! Thanks to them, my BMW feels brand new!
