Fred's Towing

Came in for the weekend with family and friends and our suv got stuck in an up hill street we tried getting back up there but couldn't because of the snow they came and gave us a good prize for towing us practically down the street I really apreciate the help since it was our first day here, Thank you guys so much saved our weekend trip!! -Satisfied customer

I heard all sorts of good things about these guys, but found none of them to be true. I called them a week in advance, told them we have a very heavy 5th wheel, sent the CAT certificate with the weights on it, photos of our hitch with the rating and expressed over and over again that we were very heavy. They hadn't shown up by the agreed upon time. when I called to check, the rep said, "Remind me?" I again identified myself, and she said the driver got busy with other things and was supposed to call and let us know he would be delayed 1.5 hours. When the driver did show up, his

Insurance sent these guys out today, the guy was extremely nice and helped me get my broken down car out of the driveway, from between a mail box and another car so no easy job!

Amazing staff and owners. Broke down in town, was waiting on AAA, Bradley, a driver for them stopped and asked if we needed help. We told him , no we were waiting for AAA. He gave me his card and told me if we needed help later, he would help us. An hour later a woman came over, Kelly, who worked for them, made a call and helped us deal with the motorcycles on board. They let us store our bikes there so we could get towed, AAA doesn't tow bikes. The owner gave me a ride back in his car and helped us with logistics. Then he worked on my truck and got it going, so we made it home.

We had an experience with a Toyota Rav4 that wouldn't start and everyone at Fred's Towing from the people on the phone to the driver was kind and respectful. They had a great response time (we needed their service twice and both times they were very prompt), reasonable prices, and we felt like we were in good hands. They are a small town business that believes in goodwill and taking care of their customers. I definitely recommend these good-hearted people and wish more businesses still valued customer service and just being good humans like they do.

I am sure long-time residents of Northern El Paso County know Fred's Towing and Recovery, based in Woodland Park with an additional location in Monument. Their front office was a pleasure to work with in scheduling the transport of my newly painted 1989 Avanti convertible collector car today. The flatbed driver, "Hickory," was at Neu Kreations, the excellent body and paint shop that did the repaint of my Avanti, ahead of time and was incredibly careful in setting up the recovery, using blocks and planks to provide a perfect scrape-free ascent onto the flatbed. Same story at delivery

I came there to get my car out , there was this man and woman screaming at each other. I mean they were both yelling at top of their lungs. I honestly was freaked out. Scary place

Despite all the bad reviews below, I think they were awesome! I got my car stuck up in the Crags (stupid me I know) and they got there as soon as they could. They couldn't get it out the first day so they didn't charge me. They drove me back to their shop where they were super kind and let me and my pup wait inside until the cab came. I love dog friendly people! They kept giving her treats and pets. They got it out the second day and didn't charge me an arm and a leg. They were awesome! Call Fred's if you're stuck up that way.

Their drivers apparently don't know how to drive. Neighbor just used them, they pulled into a driveway clearly marked "No turnaround" and when I tried to stop him, the driver's response was "Sorry! I have no choice." Apparently he doesn't know how to drive to the end of the cul-de-sac and turn around? Really? Wouldn't want my car towed by someone who can't drive the tow truck, would you?

If I could rate these heartless, unprofessional, rude people with zero stars I would. But then I wouldn't be able to warn you about not wasting your time or effort thinking you would have a business that actually cared about handling your emergency.
My son was stranded on Christmas night in a snowstorm and our insurance company gave us Fred's Towing as the service provider to take care of the automotive emergency my son had. When he got through to Fred's Towing, he was cursed and after being asked "Don't you know it is Christmas!!?" was promptly hung up on!! An