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Our community searches will keep you up to date with the latest properties in the areas you are interested in. And, for your convenience, be sure to register for a free account to receive email notifications whenever new homes for sale come on the market that match your specific criteria, and save your favorite properties for quick and easy access whenever you need - it's fast, easy, automatic and FREE!
Services
George and Mary Lou Stott started the company in 1978. George is a graduate of the Naval Academy and commanded two nuclear submarines stationed at Pearl Harbor. Following his retirement, George obtained an MBA degree from the University of Hawaii. Mary Lou has an undergraduate degree in Elementary Education from the University of Maryland and an MSW degree from the University of Hawaii.
Tracey explains the difference between a personal residence, a second home, or an investment property. Oahu is a unique and diverse area. Each community has its own character. Each neighborhood appeals to a different buyer. To obtain the highest possible sales price for your home, the marketing must reach the right buyers with the right message.
Pricing your home is both an art and a science. Achieving the optimal price is the result of both objective research into comparable properties and a gut feeling about your property and the current market. The simple fact is, price is the number one factor that most homebuyers use to determine which homes they want to view.
These videos are for basic informational purposes. Neither Stott Real Estate, Inc. nor any of our Agents or Employees are licensed to provide legal or tax advice. Stott Real Estate, Inc. highly recommends seeking advice from appropriate licensed professionals, such as CPAs or Attorneys. Tracey describes the requirements and deadlines involved with identifying replacement property.
NOTE: This paper is based upon Hawaii Tax Information Release No. 2017-01. The questions and answers are designed to help nonresident (absentee) owners understand the Hawaii Real Property Tax (HARPTA) Law. NOTE: Neither Stott Real Estate, Inc. nor any of our agents or employees is licensed to provide either legal or tax advice.
Reviews (19)
Kawai G.
Dec 29, 2021
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If I could give negative reviews I would. I moved into a place managed by them in November 1 2021. On November 16th I opened the door to my bedroom to find a 4ftx1.5ft portion of my ceiling LEAKING with rust colored liquid. The odor was pungent and strong. Long story short this happened because they have NEVER checked the roof of the property they managed which led to pooling and over years, a decay in the wood that allowed a leak (mind you there was algae and other thing growing when we looked at the roof). They told me they would "credit me for rent" but refuse to give me even 70% of
Birgit W.
Jul 21, 2021
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We've rented with Stott for a year and a half and our experience with them has been excellent. As a matter of fact, we will be back in one of their properties in a few months. They have been meticulous about calculating our part of shared utilities, they are super responsive to any requests for repairs and are helpful with any questions you might have. We could not have found a better property management company.
Kathy F.
Dec 14, 2020
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Donald C.
Dec 09, 2020
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Having read some of these reviews, we had been hesitant to rent from Stott, but our experience couldn't have been better.
Although there had been some issues with the unit upon move in, these were rectified promptly and professionally. In that regard, I have to say that Janice was great throughout. We didn't have many issues, but when we did, she was always helpful and things were taken care of in a reasonable amount of time. Even during the pandemic, when our dishwasher went out and the washing machine stopped working, these issues were taken care of within a week.
Of course, the
Although there had been some issues with the unit upon move in, these were rectified promptly and professionally. In that regard, I have to say that Janice was great throughout. We didn't have many issues, but when we did, she was always helpful and things were taken care of in a reasonable amount of time. Even during the pandemic, when our dishwasher went out and the washing machine stopped working, these issues were taken care of within a week.
Of course, the
Damien F.
Dec 03, 2020
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Jay M.
Oct 27, 2020
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Khy K.
Sep 18, 2020
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Donald M.
Sep 16, 2020
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We've been "partnered" with Stott property management for years. The whole team is very professional and responsive to both our and our tenant's needs. Karen Texeira has been our primary point of contact the entire time and has become a friend over time. She goes out of her way to keep us informed of everything involved with the management of our rental property. We have Stott property management pay all of our Home Owners Association fees and General Excise Taxes. The team coordinates all the payments and provides a monthly ledger of expenses and income. They also provide annual
Justine T.
Aug 05, 2020
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Before I get into the negative, I want to devote the only positive saving grace about this company to Molly Lindsey. She was an absolute gem and facilitated anything needed, especially with my military transition at the end of our lease. Molly was amazing, and Tia was great as well. Everything below is directed primarily at Karen and Tim, who you'll likely interact with and have your money taken from.
Now, onto the juice. Heed these 1 star warnings. If we could give below 1 star, I'm sure we all would. They do not care whatsoever about spending your money, and will burn your security
Now, onto the juice. Heed these 1 star warnings. If we could give below 1 star, I'm sure we all would. They do not care whatsoever about spending your money, and will burn your security
Kira S.
Apr 08, 2020
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I've had multiple interactions with Karen that have been extremely poor. Our toilet has been clogged and the rec room facilities are closed. There is limited amount of help. We are having to consistently call throughout the day to get any response that is helpful. Karen told us to call a plumber without having put in any work order, now the plumber is confused & we're having to fill in all the missing pieces aka doing Karen's job. Karen's customer service skill set is very poor, lack of urgency & disappointing as this is our only option for us to put maintence requests
Ed P.
Mar 11, 2020
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Terrible customer service. Stott took over management of my building 1st of the year. All they care about is rent.
I asked 11 times over 2 months via phone calls, emails and in person visits, just to get my first copy of the lease. Each time they promised to mail or delivery it. I had to go to their office to get the lease, then they blamed me for not using their portal. Staff took no ownership. My lease started January 1st; I did not get my first copy until March 10.
On another note, they showed a vacant unit on my property, but they left with the lights on and doors wide open and
I asked 11 times over 2 months via phone calls, emails and in person visits, just to get my first copy of the lease. Each time they promised to mail or delivery it. I had to go to their office to get the lease, then they blamed me for not using their portal. Staff took no ownership. My lease started January 1st; I did not get my first copy until March 10.
On another note, they showed a vacant unit on my property, but they left with the lights on and doors wide open and
Charli B.
Nov 13, 2019
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I am currently attempting to rent a house. I do not want to own, but I want to be matched to a good location that fits my needs. I called them about two weeks ago, and was informed that "I needed to check the website" - Well. Their website is poorly coded and unmanageable. Anyone I talk to "should" know the status of their properties to be able to match me to a location... but no "Check the website".
OK
So now I'm officially uninterested in working with them. So I move to Zumper and just send out request after request after request to everything available in
OK
So now I'm officially uninterested in working with them. So I move to Zumper and just send out request after request after request to everything available in
Ahn S.
Aug 03, 2019
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Merry T.
Jun 03, 2019
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After going through all the reviews, I too wonder how this company has stayed in business. Oh, I know, they keep your deposit for things that are not legitimate. We were in a rush so did not do our due diligence on this rental company - lesson learned.
We viewed the property 3 times prior to signing the lease and noted the items that needed attention. The first time the agent didn't have access to the property but fortunately the people drying out the carpet from a leak, let us in. The fridge & stove were pulled out from the wall and the place had obviously not been cleaned yet.
We viewed the property 3 times prior to signing the lease and noted the items that needed attention. The first time the agent didn't have access to the property but fortunately the people drying out the carpet from a leak, let us in. The fridge & stove were pulled out from the wall and the place had obviously not been cleaned yet.
John G.
May 07, 2019
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Candice K.
Feb 09, 2019
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Katie A.
Aug 28, 2018
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Parker C.
Jul 17, 2018
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Its been almost two years since I moved out of a property managed by Stott and Ive been meaning to write this review for some time. I'll start by admitting that I lived with a group of roommates and we let the yard get out of hand, but other than that I'd like to think we were good tenants and took good care of the house. Sometimes a request for Stott to fix things around the house was like pulling teeth. In particular, our washing machine was a rust bucket when we moved in and broke down several times over the course of a year. They would call a service man to come, which would sometimes
Matt W.
Jun 29, 2017
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First off, the customer service is terrible. Anything that may entail work they will do their best to avoid. Poor work ethic from the business owner down. They don't try to solve problems, instead they will assign blame to someone else. Multiple complaints from neighbors, tenants etc.
They don't work on weekends and consider it too inconvenient to travel to their managed properties. Quote from an employee: "You want us to drive to Mililani at 3 pm?" I was under the impression that as a PROPERTY MANAGEMENT company that wouldn't be an issue. Isn't that part of the
They don't work on weekends and consider it too inconvenient to travel to their managed properties. Quote from an employee: "You want us to drive to Mililani at 3 pm?" I was under the impression that as a PROPERTY MANAGEMENT company that wouldn't be an issue. Isn't that part of the
