Fed Choice Federal Credit Union
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Fed Choice Federal Credit Union
FedChoice is offering our members something new and different. Dreaming of doing a major renovation to your home, but not sure that you have the equity today? While most lenders will require you to use a Home Equity loan that only allows you to go up to a certain percentage of the current value of your home, we look to go beyond that.

Here's the good news - our Renovation Loan can increase your borrowing power. We'll work with you and help you borrow based on the value of your home after the renovation is complete. That means you can do your complete project now with one loan - no mortgage refinancing required! One of the best things?
Services
FedChoice Federal Credit Union is home to almost 25,000 members who look to us for their day-to-day financial needs, future prosperity and retirement security. We serve federal civilian employees, their families, and household members, and help them navigate the ups and downs of government paychecks and benefits.
Because of the secure nature of our online banking, we recommend existing members send questions and comments via secure email as we can respond in more detail. Simply login to eBanking, select "Messages & Alerts" in the top right corner and select "Message". Please allow up to 24-48 hours for us to respond to your email.
Direct deposit is the electronic transfer of recurring funds (such as payroll, retirement, Social Security, or disability) into your FedChoice checking or savings account. It's safer, more secure and more convenient than receiving your payment by check. With Payroll Allotment, you also have the option to electronically deposit a portion of your paycheck to your FedChoice account.
In our efforts to make things Altogether Better for our members, we've compiled all of our most popular forms in one easy-to-review location. NOTE: In some instances, forms must be notarized. Claim for Reimbursement - Cashier's Check - Have a lost, stolen or destroyed Cashier's Check? Stop Payment - ACH Preauthorized - Need to stop or suspend automated payments from your account?
It's time to expect more - and get more - from your accounts. FedChoice delivers free Checking Accounts two different ways and Savings and Investment Accounts that pay real dividends. And now, with access to over 60,000 surcharge-free ATMs, you have the flexibility to withdraw cash and in many cases, also make deposits, while you're shopping at your favorite discount retailers, convenience, grocery, pharmacy stores and more!
Reviews (9)
David Fegan
David Fegan
Nov 22, 2020
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Old retired guy here. Been a member since 1973. Haven't actually set foot in the place for years. But, I have stayed a member because I have gotten consistently good service.
G. Allen
G. Allen
Jan 31, 2020
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So my debit card had fraudulent activity so i call and of course they have the worst after hours help. So after going back and forth with a automated system i finally got a actual person. So finally i got them to freeze my card and then they tell me 7-10 days to get another card.( Wow 7-10 days)... Fedchoice is so outdated .. the online app is pointless can do anything on it.
Tyisha Fennell
Tyisha Fennell
Dec 10, 2019
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I hate this bank. Once my loan is finished I’m closing everything. I will NEVER EVER EVER EVER EVER recommend them. Back in September before my birthday. I needed a new card and they said it would take 7 to 10 business days to get it. It had been over 17 days I still hadn’t received my card but only received my PIN number which came 16 days late. I called and asked for it to b over nighted and was told NO they don't provide that service. I'm fed up with Fed Choice I'm taking my money to navy Federal. Now it December and I just got my card and guest what. I can not activate the card cause it’s
Nicolle Boyd
Nicolle Boyd
Dec 09, 2019
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This rating is for their mobile deposit. There was a software glitch in it that withdrew funds from my parents account and left them with a zero balance. I spent a week calling them and one guy said he would call me back and never did to try and help me with my issue. If you use mobile deposit, I would only do it for small checks like $100 or so.
Scott Pennington
Scott Pennington
Nov 22, 2019
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Been a member going on two years, and they're fantastic. I didn't need it, but they offered very low rate loans during the shutdown. Frump shut gov down for over a month, with two missed pay days, and FedChoice was there saying we'll loan you a paycheck. That meant a lot. They're a good CU.
Frank Fonjankwe
Frank Fonjankwe
Sep 07, 2019
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I once had an account with fed choice. I used the Atm one evening to deposit cash $200 for some reason the Atm didn't register the transaction. The next day I went to the bank and was told I didn't do any deposit I showed them the receipt they still didn't believe me. My money was gone and the branch manager didn't do anything to reimburse me I had to close the account. I will never ever refer anyone to fed choice ever. They have very dishonest employees
Rafael Dasilva
Rafael Dasilva
Jan 08, 2019
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On 8/13/18 I spoke with Cathy in the call center. She answered and didn’t sound friendly at all and seemed completely annoyed by my call. Cathy assured me that my account had a courtesy pay function active on the account. I attempted to make a payment and the function didn’t work so I called Cathy back to correct the problem. Cathy again insisted that there was nothing wrong with my account and so I believed what she said and went back to work. After work, however, just as I suspected my courtesy pay still did not work leaving me with no money for gas to get to work the next day. I wanted to
Dasilva Sees The Lyght
Dasilva Sees The Lyght
Dec 01, 2017
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Be prepared to waste time with this bank. If you go in to the branch, representatives take your information and say they will call you back, but never do. Be prepared for a 20 to 30 minute wait to reach a representative by phone for any assistance. Altogether time consuming. Also, keep an old fashioned pen and paper handy because they are disorganized with keeping record of your transactions. Transactions show up in your account and then disappear. Then representatives tell you that charges have gone through but it is not reflected in your records. A very disorganized and confusing banking experience
Carlton Hart
Carlton Hart
Sep 05, 2017
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Some of the staff is very knowledgeable. However, the fact that it will take them 7-10 business days to replace my debit card after it was compromised, the fact they have absolutely no "after hours" help with fraud (that is, anytime between 4:30pm and 8:30am most days), and that they sometimes notify you about potential fraud I would reconsider about making this your bank. I am looking for a new bank now.
UPDATE (10/10/17): Still looking for a new bank. After finding out this weekend that my ATM card PIN was not working, I learned today that a credit union software update was to blame. My PIN