We are a small animal practice - meaning we mainly treat cats and dogs. We do have a few veterinarians on staff that also treat "pocket pets" such as rabbits, ferrets, guinea pigs, gerbils, hamsters, and rats. We only have one veterinarian on staff that treats reptiles such as snakes, turtles, iguanas and other lizards.
Of our 7 currently practicing veterinarians, five are full time and two are part time. Do you have a particular doctor you prefer to see? Let us know when you schedule appointments! Does your pet do better with female vs. male veterinarians? We're happy to accommodate for that as well! We are by appointment only.
Of our 7 currently practicing veterinarians, five are full time and two are part time. Do you have a particular doctor you prefer to see? Let us know when you schedule appointments! Does your pet do better with female vs. male veterinarians? We're happy to accommodate for that as well! We are by appointment only.
Services
Melissa graduated from Parkland College in 1992 with an associates of applied science degree in veterinary technology. She is a certified veterinary technician in Illinois. Her main area of interest is dentistry. Sandy graduated from the Medical Institute of Minnesota in 1979. She has two degrees- a veterinary technician degree and an associate of science degree.
What is Petly? Petly is a secure personal health page for your pet that gives you direct access to your pet's health records 24/7. We're happy to provide Petly to all our current clients who have an active email address at the practice. Petly is a great way to view your pet's health records, anytime, plus you can easily connect with us at your convenience.
Reviews (19)
Lynn Granstrom
Dec 24, 2021
Report
Lynn Murray
Dec 20, 2021
Report
Teresa Horsley
Nov 21, 2021
Report
My baby Smooch had huge kidney cancer. Dr Heart and other Drs were supportive and always returned my calls for anything from pain meds to emotional support. 8 months later, I put him down. The staff and Dr Heart were so sincere. They even called me back after I made the appointment to put him down. I was hoping for more to be done. I just moved here before Smooches diagnosis. I did my research and picked Grayslake Animal hospital. They are the best veterinary clinic hands down and I am a old lady. There was also a woman Dr but I don't know her name. I think no matter who takes care of your kids
Philip Chau
Oct 19, 2021
Report
Excellent service that communicates clearly what to expect and how everything is to be handled. A pup had gone through a neutering and returned brimming with energy (which may have just been his character). The vet had shared the instructions to post-op care with documents and prescriptions. Friendly service from start to finish, apologies for not remembering the technician's name that had helped us in the end.
Ann Statz Douma
Aug 24, 2021
Report
Great place and awesome people! We have been with this vet for 20+ years. They recently helped us get vetsulin for our Zeno after he moved to Wisconsin with our daughter and had a problem with the new vet and needed the medicine over a weekend. They are busy but do everything they can. Thank you for taking great care of our Zeno !
Robert Phillips
Aug 21, 2021
Report
Richard Hartman
Jun 06, 2021
Report
Cheryl Rodriguez
Jun 01, 2021
Report
Critical: Value
Sorry.... correct. Wrong hospital. Maybe if more 24 hr emergency pet places closer to our home Ingleside/ Round Lake, our pet would still be with us..... Unable to completely remove. Either keeps original post or won't let me leave site. Again apologies. Still bitter about losing our baby.
Sorry.... correct. Wrong hospital. Maybe if more 24 hr emergency pet places closer to our home Ingleside/ Round Lake, our pet would still be with us..... Unable to completely remove. Either keeps original post or won't let me leave site. Again apologies. Still bitter about losing our baby.
Jeff Bauman
May 06, 2021
Report
Carl
Apr 18, 2021
Report
Been to about 4 different vets for my dog's allergies everyone gave me a temporary fix with no permanent solution. I was happy to go hear and they finally gave me a permanent solution so we know how to address the issue in the future. Great vet decent prices. And their not pushy on the extras which I like.
Kristen K. Gaston
Dec 13, 2020
Report
Lindsey Marks
Oct 07, 2020
Report
I absolutely DO NOT recommend Grayslake Animal Hospital. Even as an established client, the staff and owners felt the excuse that they were “too busy” and “they would get back to us when they could” was acceptable to deny care for our dog who was experiencing respiratory distress. Our multiple pleas for help were dismissed, so we were forced to… seek emergent medical intervention elsewhere after waiting hours for Grayslake to get back to us. We were desperate and trusted the vets at Grayslake to get back to us, but while we waited all day, our dog’s condition
Jennifer E. Wilson
Sep 30, 2020
Report
We used Grayslake Animal Hospital for year before me moved 40 minutes aways & loved them. We recently had several horrible experiences with the local Vet.
My 5 pound teacup chihuahua has had pancreatitis 4 times & it always took 2 appts and the pushed expensive tests each time costing $175 to $320 at EACH visit. They local vet refused to prescribe… the life saving meds unless we did the $200+ blood tests first. With all we have spent, it was unnecessary. They cared mire about making a lot of money that if my dog died a horrible painful death from no meds.
So we called GAH & they
My 5 pound teacup chihuahua has had pancreatitis 4 times & it always took 2 appts and the pushed expensive tests each time costing $175 to $320 at EACH visit. They local vet refused to prescribe… the life saving meds unless we did the $200+ blood tests first. With all we have spent, it was unnecessary. They cared mire about making a lot of money that if my dog died a horrible painful death from no meds.
So we called GAH & they
Kat Minan
Jul 08, 2020
Report
Lisa Beebe
Jun 27, 2020
Report
I’m so disappointed with this Animal Hospital. They have turned away my sick pets twice in the course of a few months. I recently moved to Grayslake in March. I needed to establish a new local veterinarian for my four dogs and two cats. In April my cat became ill and they would not see him. Because of Covid they would not accept new clients. Ok,… crappy but understandable. I had to drive 1 1/2 hours each way back to my prior veterinarian. This was for many appointments. In late June, I wanted to bring one of my dogs in for a suspected urinary tract infection. They still refused to
Julie Fair Maguire
Jan 15, 2020
Report
Danielle Lea Dietrich
Dec 28, 2019
Report
Becky Sphatt Minehart
Nov 17, 2019
Report
Noelle Elizabeth
Nov 16, 2019
Report
Doctors were kind, but the entire experience was disorganized. Had an appointment for 4:30. Arrived early and were told that they are running behind due to some emergencies— it’s a hospital, so I get it. We asked if we had time to run some errands, they said yes, and that they’d call us once they were ready. Our dog is reactive, so the waiting room… needs to be cleared out before we can enter— they were aware of this. We typically wait in the car or go for a walk around the area. On our way back from running the short errand, they called us to say they were ready
