If you are currently working with an insurance company or wondering if you should pay for the repairs out-of-pocket, Stephen's Auto Body shop of Melrose can help. We will work closely with you to ensure that you are fully satisfied. We have a fully staffed collision repair shop qualified to repair the most heavily damaged of vehicles to smallest cosmetic issues such as dents, dings and scratches.
We are just outside of Boston in Melrose and we service the greater Boston & Cambridge region with a large five building facility that will take care of all of your needs. In 2019 Stephen's Auto Body received the Gold Class recognition from I-CAR. What does this mean to you the consumer? The Gold Class recognition is the highest role-relevant training achievement recognized by the collision repair industry.
We are just outside of Boston in Melrose and we service the greater Boston & Cambridge region with a large five building facility that will take care of all of your needs. In 2019 Stephen's Auto Body received the Gold Class recognition from I-CAR. What does this mean to you the consumer? The Gold Class recognition is the highest role-relevant training achievement recognized by the collision repair industry.
Services
Stephen's Auto Body & Towing has been doing business in the City of Melrose since 1984. We have been located at 140 Tremont St. since 1994, and thanks to our focus on quality, efficiency, and great prices have been growing ever since! We are located just outside Melrose center opposite the Melrose High School athletic facility.
As a car collision repair facility we work closely with all insurance companies. It has been our experience that we can agree with a great deal of success to repair all vehicles with the insurance co. Our prices are based on the figures set forth by both the auto body repair industry and the insurance industry.
If you are the claimant, you are entitled to a rental car during the time your car is being repaired (up to 30 days). Stephen's Auto Body has rental cars on the premise. If you do need a rental, please contact us to make sure we can accommodate you and your needs before you arrive. We also have an Enterprise office at our shop premises.
You the consumer have a right to choose who repairs your vehicle! At Stephen's Auto Body our staff has years of knowledge and tools needed to work on all makes and models of vehicles. This allows us to restore your vehicle back to its pre accident condition in a timely manor.
Our collision center located on 140 Tremont St. Melrose is equipped with tools that allow us to fix vehicles involved in both major and minor collisions, like the typical "fender bender."Our frame machines are available to correct both unibody and full frame damages. Prospot resistance welders achieve factory style welds to ensure seamless repairs.
Our collision center located on 140 Tremont St. Melrose is equipped with tools that allow us to fix vehicles involved in both major and minor collisions, like the typical "fender bender."Our frame machines are available to correct both unibody and full frame damages. Prospot resistance welders achieve factory style welds to ensure seamless repairs.
Reviews (9)
Nicolas Colantonio
Jan 24, 2022
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Stephen’s Auto Body was absolutely amazing! Kaylan was super helpful and was very communicative with everything! I had to get a mirror fixed and I was able to pick up the car the same day I dropped it off, efficient and well done service! They even cleaned the outside and detailed the inside of the car, very appreciative for their service and will be recommending their services to friends and family!
Melissa LaPlant
Dec 14, 2021
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Stephen's Auto Body was amazing! Everyone there was incredibly kind and courteous. We needed a rental car while our car was being repaired, and having an Enterprise car rental on site was really convenient. They did an absolutely beautiful job on our car and I appreciated getting the regular updates via text. When we picked up our car, it looked brand new - they had even cleaned out and did some detailing on the interior which was a really nice touch. We would highly recommend to any of our friends in need of auto body work!
Owner Pc
Nov 20, 2021
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I gave them a three. Because lack of customer communication. They sent me an update saying my vehicle is being looked at. Later on while a week later they sent me another update said that my vehicle be read between this date and this date. But no one never told me was being done to my vehicle. It made me feel as though nobody care about my opinion. Like I didn't have a voice about what happened to my vehicle
James Sherman
Nov 16, 2021
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I’m very happy with my overall experience at Stephen’s Autobody. The door to my vehicle had a piece of trim break off and Scott and the team were able to fix it quickly and cost-effectively. I really appreciate the thoughtful customer service and effort to repair my door promptly and affordably, without ordering an expensive replacement part. I highly recommend this business to anyone looking for a friendly, trustworthy, and well-priced auto body shop.
Kyle Doherty
Nov 03, 2021
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Jeff Rich
Sep 03, 2021
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We've brought our vehicles to Stephen's several times over the years and they are always provide the friendliest customer service, quick attention and best professional quality of work I could expect. They've even taken the extra time and effort to make sure the cost to me stays as low as possible. I can't recommend them enough. Thank you very much to everyone there.
Stephanie Farr
Aug 27, 2021
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10/10 service!
The shop contacted me through my insurance and worked with me to get my car in, in a timely manor and my schedule. They worked with the rental company to provided me with a car (if needed).
I brought my car in after a shopping cart scratched the drivers door. Scott came out to look at the damage and he had his crew buff it out and fix it within 15 mins of me pulling in. He saved me from having to leave my car overnight/for a few days and an insurance claim.
Stand up guy- hard working team- and reliable.
Thank you!
The shop contacted me through my insurance and worked with me to get my car in, in a timely manor and my schedule. They worked with the rental company to provided me with a car (if needed).
I brought my car in after a shopping cart scratched the drivers door. Scott came out to look at the damage and he had his crew buff it out and fix it within 15 mins of me pulling in. He saved me from having to leave my car overnight/for a few days and an insurance claim.
Stand up guy- hard working team- and reliable.
Thank you!
Chuck Jonkle
Jun 10, 2021
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Fallon Crane
Apr 11, 2021
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