This section is dedicated to videos and links that will help keep you informed about our practice and the wonderful products and services that we have to offer. Please feel free to browse the pages of our website for more information on medical spa services that can make you feel 'Irresistible!' You can even sign up for our mailing list to receive invitations to special events and get exclusive coupons on select treatments.
Are you a current or former patient of ours? If so, please fill out our Patient Satisfaction Survey today so we can see how we're doing!
Are you a current or former patient of ours? If so, please fill out our Patient Satisfaction Survey today so we can see how we're doing!
Services
It includes descriptions of our office location, including a map and directions, hours, appointment scheduling, insurance acceptance and billing policies. We know you have options when choosing a dermatologist or surgeon in Santa Maria, so we have made requesting an appointment a simple and convenient process via our website.
Reviews (25)
K. L.
May 03, 2021
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After continually being rescheduled, not faxing my prescriptions to my pharmacy and the last straw was showing up for an appointment only to be told that dr wasn't in that day even though I received a reminder text two days before... I finally decided to find another doctor. Doctors need to realize, their practice is nothing without a good staff.
Rayona Parker
Apr 14, 2021
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This used to be a great office to go to. I've been bringing my son here for the last 4 years when he had a gnarly diaper rash. The physician assistant there at the time was amazing. I took my son in for a rash on his face we've been fighting for almost a year now, since Covid has started and this last time I went in with my 4 year old and 2 year old in tow, I was informed that we weren't allowed to the back due to their current covid policy that only allows the patient and parent in the back. I was never informed of this policy and it reduced me to tears because my son was sitting here with painful
Lorie Richardson
Jan 18, 2021
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This place is an even not worth a one star but I had no choice because I wanted to warn people they say they call you they do not call you and that’s the Regulation that they put on their clients yet they don’t call you and they shove you off so I would not ever recommend anyone go to them the doctor was nice but the staff sucks so bad
Nolan
Oct 17, 2020
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Second post as my first was taken down... my first experience here, I was seen for some moles and was told I had problematic moles. They scheduled a month out to have them removed but were able to schedule an elective surgery I paid for a couple days later... a month later, I am called the morning of the appointment and told my appointment will be scheduled out another month out. Very frustrating as having problematic moles are stressful, not knowing if they are cancerous or not. Additionally, after my elective surgery I would not stop bleeding after I got home. I called to ask what I should do
R. M.
Aug 17, 2020
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I made an appointment for my son, who is diabetic. When I made this appointment I told them that he is diabetic and already had an infection on this leg due and his Pediatrician referred him to this office. Apparently, they called during the madness of distance learning school supplies pick up days and I didn't see the message on my answering machine. I did confirm appointment but they already canceled his appointment. If they had told me to please confirm the appointment 24-48 hours before the appointment, I would have. I took off work, made arrangements for my son to miss his zoom meeting
Clay M.
Oct 03, 2019
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Pulled in the parking lot to look at google maps for directions. When the this man in a low budget suit rudely told us we were trespassing , used profanity, treated us like we trash. My wife is a school teacher and we were just getting off the street to look at google maps. We're new to the area and looking for a place to rent. There's many of ways to talk to people, and he obviously has no clue. He's lucky he didn't get punched in the face! Worst person on earth
Bon Cresswells
Jul 12, 2019
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Failed to address a man’s issue and my concerns during my visit. We are not on the battle field. We are in Santa Maria and an initial visit is more than 2 months long after the scheduled request. The receptionist on duty that day cannot grasp medical terminology nor three syllable words connecting a thought thus making a complete sentence is clueless. The extensive questionnaire is outstanding; however, it had no box to check for those who suffer from high blood pressure and the sheet resembles a mimeograph paper reminding me of grade school back in 1960s. This is only compounded by the PA’s
Kelsey H.
Apr 29, 2019
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I would never recommend this office simply due to their lack of customer service. I have been waiting for my appointment for almost 3 months. My appointment is tomorrow. I didn't get a confirmation so I decided to call myself. Only to find out that someone named Marissa decided to cancel my appointment WITHOUT my knowledge because they didn't receive the proper form from my insurance even though the appointment couldn't even be booked without. Now they are telling me that I need to fix THEIR mistake and get the paperwork myself. Such lousy service. Train your staff & teach them
Ferrari Driver
Feb 04, 2019
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Marissa Hernandez
Jan 14, 2019
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B. A.
Dec 12, 2018
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Kathy R.
Sep 07, 2018
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The office manager Elisabeth had left me a message over a week ago regarding my son's medication. Since then I have left five messages and she has not returned any. I asked her to please return my call since it was dealing with my son's medication, but I guess that was not important for her to return my call. The customer service is just not there. I do not recommend this place if you want your calls returned soon or at all.
Alonda Mora
Aug 27, 2017
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I have bud experience with this doctor labre at my appointment i was very badly tread and he got very angry and told me that when he asked me i would just yes or no i could not comment. and he tol me that he couldn't be in a cosutatio wasting his time he letf the room and sent a nurse to finish the apoiment. For hem i went to the hause with out trement
Sharon M.
Feb 01, 2017
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I just finished my first appointment with the PA, Julia McKenzie, in the Pismo Beach office. I was very impressed by her and received an excellent thorough examination. Don't know why there are so many bad reviews for this office. I couldn't have asked for better care. All the employees that I came in contact with were very nice and helpful.
Emma S.
Jan 05, 2017
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*couldn't find location. Apple maps wasn't much help but the only location was listed in Santa Maria but there is one in pismo.
* minimal visitor parking, hard to find "suite"
*once inside was called quickly and taken to my room
* doctor didn't wash/clean hands when walking into the room nor did she introduce herself
*she didn't look at my scalp just asked if I had any moles I was aware of on my scalp (note: I cannot see my head through my eyes)
* a male nurse came in without prior permission (mother was angry)
*told me I don't get miles after 35 which my mom
* minimal visitor parking, hard to find "suite"
*once inside was called quickly and taken to my room
* doctor didn't wash/clean hands when walking into the room nor did she introduce herself
*she didn't look at my scalp just asked if I had any moles I was aware of on my scalp (note: I cannot see my head through my eyes)
* a male nurse came in without prior permission (mother was angry)
*told me I don't get miles after 35 which my mom
Jennelle B.
Jun 10, 2016
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I am a senior citizen with a pretty major skin issues that I won't go into detail. All I was trying to do was change from my current Dermatologist to a new Dermatologist because I had moved. 1+months just to get an appointment. I did not see the Dr. only a PA Tressa Esty.
I will not be going back! I will drive 45 min each way to my old Doctor.
I found PA Tressa Esty to be cold and uncaring. Insensitive to my condition or my needs. Unwilling to do anything to insure I didn't have a lapse in my bi-weekly treatment... like make a call to my old doctors office. "NO we won&apos
I will not be going back! I will drive 45 min each way to my old Doctor.
I found PA Tressa Esty to be cold and uncaring. Insensitive to my condition or my needs. Unwilling to do anything to insure I didn't have a lapse in my bi-weekly treatment... like make a call to my old doctors office. "NO we won&apos
Lydia B.
Jun 08, 2016
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This is a review after my first and only visit to DermaSpa MED so far. I was concerned about the many bad reviews, but I had no choice, as this was the only dermatologist in my HMO. I am happy to say I was impressed from the moment I walked in at 1pm. I was immediately given all the forms to fill out, and I was seen as soon as I finished filling them out. The physician assistant I saw was great. She gave me a thorough exam, changed my prescription, and assured me that from now on she would recommend a skin exam every year. Everyone was friendly and professional, no waiting, the office was
Chondra L.
May 24, 2016
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This place is a joke. I waited an hour passed my appointment time!! The time before that I waited forever, then they took me into the exam room just to wait another 30 minutes! Totally unprofessional! Will not come back. Both the offices in Santa Maria and pismo are way understaffed and over booked!
Leanna R.
Apr 01, 2016
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Cristy C.
Nov 05, 2015
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Not only is patient privacy not observed, but the reception staff are terribly rude. Several staff are very unhappy, I was even asked by one staff member if were I worked was hiring. Every time I have tried calling in, I am put on hold for at least ten minutes. They are very discourteous and seem unaware that there are other dermatologist in the area that you can see. I have had experiences with both offices and I have not been impressed by either. Appointments are only scheduled sequentially, so If you need a late afternoon appointment because you work or need childcare, you could be waiting months
Carolina O.
Jun 04, 2015
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Astro B.
Oct 27, 2014
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Patient privacy not really observed in this office. Non-clinical staff try to "assess" as if they are nurses/doctors. And the number one fail is...the receptionist/appointment setter, Lilly/Lillian. So rude and condescending! Other booboos can be forgiven, but this lady must be fired. First impressions last. Customer service should be prioritized by the business owner.
Brittany G.
Apr 15, 2014
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Horrible horrible service so far and I haven't even seen a doctor yet. I called about a month ago wanting to make an appointment ahead of time since I have an HMO and was planning being referred shortly after. I was told I couldnt make an appointment until I was referrerd. I said I was planning ahead cause if it takes a month to get in I wanted to be proactive so I could get in ASAP and was told told NO. "They dont take that long". I called today to make an appointment and they cant get me in until May 20th. Horrrible HORRIBLE service on their part. My face is breaking out extremely
Mia Carr
Sep 12, 2012
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I found out about dermaspa med a little more than a month ago after someone at work made a comment about my skin. Basically, my acne was bad enough that I wore make-up to the gym - which made matters worse. Anyways, I was treated by one of the nicest specialists and I'm just happy about the fact that I'm already seeing results in my skin :)
Kristina H.
Jan 13, 2012
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I just finished my first laser treatment with Tuyet at DermaSpa MED (Dr. Labreque's office) and am very happy with my treatment and results. The office is nice, clean and the staff are all very courteous. My aesthetician, Tuyet, was gentle, thorough and very clear in her instructions and explanations. She was also very quick with the procedure, but took plenty of time in the aftercare to make sure I was doing fine and not having bad reactions. I can't express enough how grateful I am to have had such a good experience! Tuyet has many years of experience with lasers and at least a decade
