Vesa's Automotive

Positive: Professionalism, Punctuality, Quality, Value
I switched to Visa's Automotive several years ago and I have experience outstanding service and kindness from them!!!! Each and every time they have throughly explained the options and have worked hard to meet all of my needs. Wish all businesses were as honest as Vesa's!!!!
Service: General repairs & maintenance

With over 325K on my 2011 Corolla, Vesa's has kept my cat running like new. Oil change, to tune-ups, tire rotations, and inspections. I know my car will perform as expected. Great folks, friendly, superior service, best of all more than reasonable prices. Always on the lookout for potential problems, keeping my future repairs problems to a minimal.

Went to Vesa's today for an inspection and experienced some of the nicest, kindest, most professional Auto experts. My service was done in record time. But what really struck me was the overwhelming kindness exhibited by those working at Vesa's. Humor and kindness go a long way in the world. I will definitely bring business here and highly recommend.

I have been taking my vehicles to Vesa’s for many years. Service is always prompt, professional and thorough. I totally trust them, which is not how I always have felt about auto shops. They were initially recommended by a car fanatic who had a classic car. I am glad I followed his advice. I only go to to the dealer for recall and warranty repairs. Vesa’s handles everything else to perfection.

I was told I would need 4 new calipers (and when I asked why they said they were all leaking brake fluid which is just not true) and 4 brakes - my rear tires were not taken off by the shop. Taking advantage of a single female coming in alone is an absolutely unacceptable business practice. I do not trust them. I did not need brakes or calipers to pass inspection. Thieves. Shame on you.

Great experience overall. First time there to get an AC fixed ( drained ) and a tire rotation . Reasonable price and very courteous

This is hands down the ONLY place I take my car for anything - oil changes, repairs, EVERYTHING. Great service, fair prices, friendly, and always on top of letting me know if something is looking funny or will need to be done in the future to keep my repair costs down to a minimum so it doesn't make further damage. Not one of those garages that does a so-so job so something else breaks and you have to go back, they truly take pride in their work. Always A+ service every time!

Positive: Professionalism, Punctuality, Quality, Value
Vesa's is awesome. They take good care of my car every time I go there. They are my top choice in Rochester. They go above and beyond to make sure their customers are happy. I appreciate them helping me out in a pinch, and for all the times they have taken care of my car. Thank you so much!!

We've been bringing our cars to Vesa's for about 17 years now. They are very honest, friendly, and explain things clearly. When a car is no longer worth fixing, they tell us! Great shop. And as a woman, I have lost track of how many shops have been condescending toward me. Not Vesa's!
Very professional. Highly recommend... although I do miss the shop dog!

Vesa's is amazing. I go there for oil changes, routine wear and tear stuff like brakes and rotors, and for all the big and little jobs in between. They seem to be able to fix anything and everything!
I've got two Dodge minivans ('05 and 2012) with more than 100,000 miles on each that both run like dreams because Vesa's gets the job done for a great price.
Josh and Larry provide excellent customer service at the front desk AND they go above and beyond to explain the what and why of any repairs. If you need work done on your cars, give Vesa's a call! You will be happy with the work.

The best mechanics in town. I speak auto, meaning I understand automobile language to a good detail. For a car that's been sitting for a month and Firestone claiming an engine replacement, was narrowed down to a sensor and got the vehicle back on the road the same day by these people. It was nothing less than a miracle. Excellent guys, and very reasonable with pricing.
They explained the entire process and parts they replaced and why they had to do so. Mechanics usually claim their experience, but these people show in their work.
Highly respect them and very highly recommend them.

1st and foremost--HONEST! Super friendly, and professional. After dealer tried to charge for things I don't have I looked up my car fax info and Vesa's popped up number 1 highest stars. Not far from home with that old school country mechanic vibe everyone knows and trusts! Performed my scheduled almost 90k mi routine maintenance in a timely and affordable fashion. So much so that I have already scheduled the next and final things. This said I forsee my car being regularly serviced, inspected, etc. at Vesa's. Proud to recommend, and I'd say 5 stars is too low. When you find a good mechanic shop

Both my partner and I have started taking our vehicles to Vesa's after I had an absolutely terrible experience with my previous auto shop. Vesa's recently did an inspection and oil change for me, and I was so impressed and relieved by the way they presented information about my car plainly, while being realistic about what was coming down the road (pardon the pun) and what needed to be done that day.

I needed a new tire to pass inspection, along with an alignment adjustment. When I was at Monro Muffler pre-pandemic, I think maybe January, they told me that I needed a full break replacement

I live in the DC area and used them to look at a used vehicle I was interested in at a dealership. So glad I used them. They saved me a lot of money, because the dealership the car was at claim it was flawless. It was far from it. They texted me detailed photos and pointed out all the discrepancies in the 'flawless' car. I did not purchase it. Thank you Vesa's Automotive.

I recommend Vesa's to anyone and everyone when they mention needing service. These guys are honest and fair, and there are never any surprise charges once they start work. Also their customer service is second to none! I don't like having to pay for auto repair, but when I do at least I know I'm paying for honest work.

Great first time experience at Vesa's. Took care of an inspection, oil change, and also offered a great deal on a set of 4 performance Toyo tires (tread had worn down unevenly and the handling was off). No upsell, no pushing, just honest info. Larry (co-owner) even gave me a ride back to the shop to pick er up in the evening. Great service, great guys. Will be returning with our other car as well!

I've been going here for 7 years. Definitely my favorite local auto shop! Always such friendly, prompt, and high quality service. They're very honest and always make sure you're aware of work that will need to be done eventually so you're not surprised. Prices are competitive and frankly the service puts them on top. Plus I love that they service Bosch auto parts and I'm biased because I work for Bosch!

Possibly the best interaction I've ever had with a mechanic. Completely honest, clean, no hassle, punctual, and very helpful. I just moved to Rochester so I was worried about finding a mechanic and I made the right choice, Larry is an utmost professional and a genuinely nice person.

Came to get a drive shaft replace, price was $400 than what the dealership was offering. Larry was completely honest about the whole procedure and explained everything in detail. Told me it would done within the day and it was. Everything you'd want from an ideal mechanic.

- Atef Latif

The first time I went to Vessa was a complete accident. I was filling my tires at the Mobile next door and had a tire problem. They got me take care of quickly and cheaply! Now that I have had a bigger issue, a wheel bearing needed replacing, I called them in the morning they got me in this day! They gave me a ride home and all said and done it came to $368 and change after tax! Not bad! They've very nice and professional!

I've never had a bad experience with Vesa's. I've been a customer for years (going through two different cars) and not once have I felt that I have ever had bad customer service or have I left disappointed. They do fantastic work for fair prices and are upfront with any and everything that they do. They make sure to contact you first before performing any task so that as a customer you are aware of what will be taking place.

I have no problem referring anyone to Vesa's for any car work.

John, Larry, Josh and the entire crew at Vesa are honest, thorough and truly care about their customers satisfaction. They do quality work at fair prices.
They keep both your safety and your budget in mind when advising you on the timing of when you need to address issues with your vehicle.
I was referred to Vesa by my brother, who's been taking his family's 4 cars there for years, and I've been so pleased with their service and pricing that I've referred my friends there. A "word of mouth" reputation like they have is worth it's weight in gold.

John, Larry and Josh are always smiling, helpful and personable. I wouldn't let anyone else handle my car care needs!

What can I say about a business that never needs to advertise? Great service! I've referred a few friends to them and I've heard nothing but positive feedback from my friends. If you've got a mechanic you love, great... but if you don't, I'm sure you'll appreciate their dedication to their customers.