Volan Insurance Agency
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Volan Insurance Agency
The team at Volan Insurance brings over 60 years of insurance expertise to Berea, OH residents and businesses. When you work with our team of agents, we do the work for you and educate you on comprehensive insurance solutions with quality service and care. Our main goal is to provide our clients with the best possible service and coverage at the lowest possible cost and that is what we intend to do.

We provide protection for thousands of individuals, families, and businesses throughout the state of Ohio. Providing superior customer service and low rates along with our ability to understand our customer's coverage needs drives the success of our agency.
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Your family, your business, and your possessions are all important to you, but you may not know how to best protect them. We have the experience to navigate the unique risks you face, serving as your insurance advisor. Our goal is to find the best coverage at the lowest price available. We are an independent insurance agency representing some of the leading and financially stable insurance companies offered in the state of Ohio.
Not all insurance agents are created equal. At Volan Insurance Agency, we go out of our way to treat our clients like people and we use our industry experience and diversified knowledge base to protect what you value most. Volan Insurance Agency is an independent insurance agency offering a comprehensive suite of insurance solutions to protect you from the unexpected.
Life can be unpredictable. You can count on us to be there for you, ensuring things happen promptly and efficiently, always with the goal of getting your life and business back to normal as quickly as possible. Volan Insurance Agency is an independent insurance agency offering a comprehensive suite of insurance solutions to protect you from the unexpected.
When you work with our independent insurance agency, you're getting the power of choice. From simplifying the insurance process to finding you the right coverage, here's what makes us different. Bringing you the right blend of price, coverage, and service is what we strive to do. By representing different insurance companies, we can provide a unique variety of policies and price points.
Choosing the right insurance can be complicated. We partner with the industry's leading insurance companies so you can enjoy the most appropriate, affordable protection. Even better, we help you make the right choice. Volan Insurance Agency is an independent insurance agency offering a comprehensive suite of insurance solutions to protect you from the unexpected.
Reviews (14)
Danielle El
Danielle El
Aug 18, 2021
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Volan insurance has been an absolute pleasure for me to work with! Kailie and Emily have both been exceptional! They were really polite, kind, informative and knowledgeable. I highly recommend this company as well as the two employees that have helped me through this whole process. Kailie worked with me last week and went above and beyond call to make sure i was comfortable in purchasing this insurance. And Emily was able to further assist me since Kailie was out of office. Doing an equally amazing job at answering any and all questions and assisting me with the process of purchasing homeowners
David Cook
David Cook
May 14, 2021
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All around great agency to work with. The staff is knowledgeable and friendly, and has just the right products from the right vendors to meet your needs. They insure my home, my personal vehicles including a historical vehicle, as well as insuring my business. I cant say I’ve never had any problems or questions, but when I do, it’s completely easy to resolve with just one phone call.
David Cook
David Cook
May 07, 2021
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For me at least, these days it’s more about customer service than rates. Good customer service, in any industry, is increasingly hard to find.. that’s not to say the rates aren’t excellent,(they are) just that their customer service is fantastic. If you need anything, they are on top of it. It’s always a pleasure to talk to them.. and believe my I’m not the easiest person to get on with. Lol.
Jason Rucker
Jason Rucker
May 04, 2021
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Positive: Professionalism, Responsiveness, Value
Easy customer experience that helped me save over $260 on my premiums by switching. Plus I was able to keep all my coverages at a lower price. Emily was a great agent. Would recommend
Ken Limpert
Ken Limpert
Apr 23, 2021
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The service is impeccable, always friendly ! They take the time to make sure you get what you need and keep the costs reasonable!! Thanks Rich and everyone at Voland Insurance
M. L.
M. L.
Apr 23, 2021
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I extremely impressed with Rich and his group. His attention to detail, laying out options, doing an evaluation, and just being very personable are most helpful when shopping for insurance. No pressure, clear, very concise, going above and beyond, and taking the time to explain things, without getting bogged down with insurance overload. Highly recommended and you won't feel like just another client. Give them a shot and you will understand why.
Luke Percival
Luke Percival
Mar 01, 2021
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Positive: Professionalism, Quality, Responsiveness
They always have the best rates and they always get back to you right away! On top of that, everyone is always beyond kind and helpful!
Annette Cieker
Annette Cieker
Dec 22, 2020
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I came across this company years ago. It was more of a financial move. The rates were incredibly lower than any other. I had done my homework and compared policies side by side. Erie Insurance, hands down was the best. Through the years we unfortunately put Erie Insurance to the test Hail storm damaged our roof, car accidents, deer running out in front of the car, car broke down and had to be towed ... each time, I simply filed my claim and my property/car was fixed. No hassles. No issues. I have so many other things In life to worry about, but insurance coverage is not one of them thanks to Volan
Ronald Bacik
Ronald Bacik
Oct 19, 2020
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Positive: Professionalism, Quality, Value
We have been using Volan Insurance Company for home and business coverage for many years. Rich and his staff have always searched for the best insurance policy at the best price. Very professional and responsive.
Highly recommended!
Yuliya Yuzvak
Yuliya Yuzvak
Oct 09, 2020
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Positive: Professionalism, Quality, Responsiveness, Value
The customer service at Volan is fantastic; I worked with both Kailie and Emily for my home and auto coverage. They were able to get me great coverage for a price I couldn't find anywhere else. Would definitely recommend to family and friends.
Peter Lehrer
Peter Lehrer
Oct 04, 2020
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Positive: Professionalism, Quality, Responsiveness, Value
I’ve been with these guys for more than 25 years. They really are the best. Always helpful and thorough.
Richard Holtzclaw
Richard Holtzclaw
Jul 27, 2018
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I have had Volan since my first car. When I got married we consolidated all our insurance with them. They are helpful, responsive, friendly, and competitively priced. Happy to continue doing business with them into the future.
Terry F.
Terry F.
Jun 07, 2018
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Been a customer of Volan for over 20 years. NEVER had a problem with anyone who has worked there, or the Agency itself.
They are Always willing to help with any needs you may have.
I would absolutely recommend them (and have over and over again.)
No reason to go anywhere else. When I have tried to "shop around" for prices, I have always came back to Volan. Once you shop their prices, You will see, They truly have a better price than you can get anywhere else.
Crystal M.
Crystal M.
Oct 04, 2017
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I recently sold my home and changed cars. Volan Insurance (Kris) made this transition painless and virtually seamless. They are very easy to work with and always prompt with service or questions. The icing on the cake is they were able to provide the same or better coverage for a MUCH lower price than I was previously paying! I'd recommend Volan to my friends, family and YOU!