Max James
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Max James
Howard/Shaw Metro Station, Howard University, The Convention center and Watha T. Daniel/Shaw Library. It's an honor to serve my neighbors as a State Farm Insurance agent since 2003! I work with customers in Washington DC, Maryland, Virginia and all of the DMV area- including the 7th Street and Rhode Island Corridor, Convention Center, Howard University, Howard-Shaw Metro Station, Shaw Library, Howard Theatre, Downtown Silver Spring, focusing on zip codes 20001, 20002, 20010, 20910, 20783.

My office covers auto insurance, renters insurance, homeowners insurance, Condo Insurance, HO6 Insurance, life insurance, small business insurance, financial services, pay check protection insurance, surety bond, fidelity bond, errors and omissions insurance.In my 18th year as an Insurance Agent, my true passion is to be there for my customers and team members through all the good times and bad times.
Reviews (9)
Nelise J.
Nelise J.
Dec 16, 2021
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Max James and his staff are the best agency I've worked with since being a State Farm customer. I met Max at the start of the pandemic and he was helpful through the process of reevaluating my insurance plan, financial planning and looking for ways to save. If you're looking for an agent who looks after the whole person - not just another insurance policy. I say give Max and his staff a call. You won't be disappointed.
Sr W.
Sr W.
Sep 15, 2021
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I recently had a rear end collision by a young driver who accidentally stepped on the gas peddle as soon as the light changed without waiting for me to go. I had to submit a claim for relatively minor rear bumper damage. I contacted Max James who referred me to a member of his team, named Andrew Parkin. Andrew and Max were very very conscientious as they walked me through the claims process. They arranged for me to get an inspection, a preliminary check to cover the cost of the repairs, and a rental while my car was being repaired. They checked on the progress of the repairs and then checked again
Lee Vason
Lee Vason
Jul 18, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
I love Mr. Max! I’ve been working with him for more than 15 years. Always professional and efficient. Can’t ask for a better agent or experience!
Bheesham Rampersad
Bheesham Rampersad
Apr 15, 2021
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I highly recommend Meron Tuffa's services. She was a significant help in regards to explaining my current insurance and getting me better coverage at a lowest cost. She cut my bill in half and gave me better benefits than I previously had.
She is very patient and thorough while also being transparent, direct, and helpful. My advice: ask for Meron.
Ahava
Ahava
Jan 27, 2021
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Peace be unto whomever gets to read message. the initial person I spoke with keyona was friendly and cordial. the customer service given by representative agent member elizabeth was superb she was professionally cordial with a pleasant countenance, answered questions knowledgeably. what was impressive elizabeth was not the representative calling for but she took the call for her colleague and provide quality assistance. her manager fatima was attentative to my sharing a note of praise about the service I received from elizabeth which fatima had a joyful countenance and kept her word with sending
Fatima Brown
Fatima Brown
Dec 21, 2020
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Positive: Professionalism
I’m very pleased how Meron Made me saved me my money for my car insurance. Not only she helped me save but also very companionate towards my age. She’s above beyond!!! I’m So that pleased I joined State Farm. 2020
Robert Umeozulu
Robert Umeozulu
Sep 04, 2020
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I have had a wonderful insurance relationship with Max James State Farm Insurance Agent for over 15 years. They handle all my insurance needs from auto, home, rentals, property to life insurance. My family and I have enjoyed the peace of mind relationship. They staff are very responsive and professional in handling all our insurance needs, I appreciate their yearly calls to review and update your insurance needs. I will recommend them to any one who needs quality insurance service.
Sasha Pierre-Paul
Sasha Pierre-Paul
Jul 08, 2020
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Positive: Professionalism, Quality, Responsiveness, Value
Meron went above and beyond to help me with my claim and followed up to make sure I was satisfied and taken care of. They care so much about your business and it shows in all the best ways!
Justin Wallin
Justin Wallin
Jun 29, 2020
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Positive: Professionalism, Quality, Responsiveness, Value
Superlative customer service! Professional, thoughtful, responsive even in off-hours. Happy people who are very, very helpful. Can't say enough good things about them.