We're glad that you've found us and hope this is the beginning of a "best-ever" chapter in your car's life! Honored with many #AutoRepair awards over 47 yrs (including "Best of the Bay, " "Best in Pensacola, " and "Best of the Coast" for Best Automotive Service Shop, Best Oil Change & Best Automotive Reputation in Auto Service), we're a NAPA AutoCare Center, AAA Auto Shop, ASE Blue Seal Shop, 2017 Winner of BBB's "Torch Award for Ethics, " A+ BBB-rated & Authorized Bosch Service Center.
Our best credential is that our Team of Skilled Automotive Professionals are committed to delivering best-of Customer Service to YOU.No need to drive to Mobile for Lexus and Infiniti service or repair! PreRepair PREvents expensive auto REPAIR & open-hood surgeries. PreRepair-so good, it's trademarked-comes with a national LIFETIME PROTECTION PLAN (for qualified vehicles), that's transferable if you sell your vehicle.
Our best credential is that our Team of Skilled Automotive Professionals are committed to delivering best-of Customer Service to YOU.No need to drive to Mobile for Lexus and Infiniti service or repair! PreRepair PREvents expensive auto REPAIR & open-hood surgeries. PreRepair-so good, it's trademarked-comes with a national LIFETIME PROTECTION PLAN (for qualified vehicles), that's transferable if you sell your vehicle.
Services
At Bobby Likis Auto Service, you and your confidence are the most important piece of the puzzle. We provide a wide range of automotive repair services for your convenience. And remember, we want to keep you in our loyal customer family. If you don't see the service you're looking for, just ask! It's a fact: regular, quality maintenance extends the life of your vehicle.
Once we receive your Appointment Request for automotive services, we will contact you to confirm or arrange a time that will work for both you and our shop. Let us know if you are seeking a quote only. Please call if you would like drop-off instructions or will require transportation assistance. At Bobby Likis Auto Service we are always willing to do a thorough assessment of your vehicle.
The "Specials" section here at Bobby Likis Auto Service is designed to do more than advertise our great deals. It also provides you with the information you can use as you maintain and repair your vehicle for a longer, healthier life. Have questions about our specials? Reach out to get the answers you need from a friendly member of our auto repair team.
At Bobby Likis Auto Service we provide each of our customers with reliable, trustworthy car service. We know that each time we work on your car our reputation in the community is on the line, and we act accordingly. This is why we have such loyal, enthusiastic customers! Let our auto repair professionals show you that you can trust Bobby Likis Auto Service.
If you have any questions, please give us a call or send us a message. We are eager to show you how much expertise we have to offer! And remember, for vehicle emergencies or just to schedule a normal appointment, call or make an appointment here. We know that you need excellent quality repairs and that you want friendly service.
Reviews (19)
Wayne K.
Dec 22, 2021
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ABSOLUTELY HORRIBLE SERVICE A FEW WEEKS AGO! I only wish NOW I had paid more attention to the previous recent posts and NOT gone by the old BL service from prior years. Had a coupon and needed to use it up despite friends and family members suggesting I stay AWAY. Only needed minor service going in but the woman on the front desk as well as the technician saying I needed a major overhaul on a fairly new vehicle w/low miles. Any place and I mean ANY place (Walmart/Sam's) is better than dealing with these unscrupulous people! Lesson learned!
Angela B.
Nov 30, 2021
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For as long as I can remember, bobby likis was the place to bring your vehicle for a pre-purchase inspection. Recently I brought in a truck which I was thinking of purchasing for my son who lives 2000 miles away. I had to ensure it was a safe vehicle. The mechanic took me under the vehicle and pointed out several things needing repair. Grand total (parts and labor) of all 4600.00!! I took vehicle then back to the dealership and had them address every repair listed. Their certified GM master mechanic verified ALL areas in working condition with one exception of a valve gasket (which was not
Jeff K.
Nov 30, 2021
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11/15/2021
ABYSMAL service and interaction with techs and owner, Vanessa. Previous to the new owners taking over 2 or so years the name of Bobby LIKIS, I had been using this service for over 30 years. Never once had I nor any family members ever had ANY issues. If there were, Bobby always addressed our concerns In a timely, courteous. That is NOT the case with the new owner. As you can see, there has been no response at all and the situation seems to get worse by the day. It was not until after a close family member had such a horrible encounter being billed for several thousand dollars of unneeded
ABYSMAL service and interaction with techs and owner, Vanessa. Previous to the new owners taking over 2 or so years the name of Bobby LIKIS, I had been using this service for over 30 years. Never once had I nor any family members ever had ANY issues. If there were, Bobby always addressed our concerns In a timely, courteous. That is NOT the case with the new owner. As you can see, there has been no response at all and the situation seems to get worse by the day. It was not until after a close family member had such a horrible encounter being billed for several thousand dollars of unneeded
Randy K.
Oct 19, 2021
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Thanks Andrew for promoting this business on 92.3 and recommending this rip off car repair shop. Save the drive he says... they know how to work on Porsche and don't go to the dealer! Stay off the bridge!!! No I10 travel! Went for an oil change... 3 hours later they are draining the new oil from my car because they don't know how much they put in and don't know how much the car takes??? After rifling through the owners manual in the glove box( they didn't put the manual back) they decide they " may have" put too much in... but they aren't sure! But, they
Andrea C.
Oct 14, 2021
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LIARS!!! CHEATERS!!! SCAMMERS!!!!....and utterly rude and clueless on top of it.
We came in with a bus which needed to have the AC tensioner pulley and belt replaced.
Upon our initial call we were told that it could be fixed the same day. Several hours after dropping the bus off, I called to check on the repairs and was told that they had to order the parts and that they didn't think those parts were still available. Then the story changed to, yes they could get the parts but it would take 4 days to get them delivered. We were verbally quoted a cost of almost $600 for the parts. We contacted
We came in with a bus which needed to have the AC tensioner pulley and belt replaced.
Upon our initial call we were told that it could be fixed the same day. Several hours after dropping the bus off, I called to check on the repairs and was told that they had to order the parts and that they didn't think those parts were still available. Then the story changed to, yes they could get the parts but it would take 4 days to get them delivered. We were verbally quoted a cost of almost $600 for the parts. We contacted
Cammeron V.
Sep 18, 2021
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I am in my 60's and have owned well over 75 cars in my lifetime, and as a consequence have had to deal with many service centers over the years. Some were great, others good, and on occasion some not so good. I have never dealt with a service center that is so stunningly incompetent as Bobby Likis in Pensacola Florida.
We were having trouble with my brothers 2008 Volvo, it kept stalling and showing error codes. We first patronized their shop mid-January this year. They charged us $2,299.19 to replace the catalytic converter, 2 oxygen sensors, and add refrigerant to the air conditioner. The
We were having trouble with my brothers 2008 Volvo, it kept stalling and showing error codes. We first patronized their shop mid-January this year. They charged us $2,299.19 to replace the catalytic converter, 2 oxygen sensors, and add refrigerant to the air conditioner. The
Tricia K.
Aug 31, 2021
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When Bobby Likis owned this business, it was the best., reliable honest, helpful and did great work. Always went the extra mile. Since the new owners took over, they lie, will not even take insurance checks. Their customer service is the worst. I dropped my car off June 22 And got it back August 31st. Come to fine out, the owner would not order the part for days and there was no communication with my husband or myself. Then we went to pick up the car, they would not take a check, their credit card machine would not work. And they would not except the insurance check that was made out to
Jimmy P.
Jun 25, 2021
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As handsome as Alex is, that is about as far as it goes. I felt like they were playing "'Russian Roulette" with my car. First the transmission, then the starter, then the flywheel..." and then the real crap started. I finally took it to the Honda dealer and they told me it would be an additional 6 K. I already paid Likis over 3 grand. Total BS! I honestly thought they had my back. But a blinking "D" light means a transmission problem. Not a "Oh, it drives ok, doesn't it?" REFUND!!!!! I got a new car today. It will never see the light of day at "
Likru E.
Jun 09, 2021
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I own an 2005 Lexus that I take all the way to mobile once a year to have a full check up and typically an oil change while I'm there. Unfortunately, due to Covid 19 there were checkpoints bottlenecking I10 and Lexus wasn't providing loner cars for one day services like usual. I had heard Bobby Likis advertisements on the radio specifically targeted at Lexus owners and remembered my dad saying they were a good shop so decided to take my ride there for this year. Big mistake.
The first red flag came while I was waiting to be seen when suddenly there was a loud bang. I came out of the
The first red flag came while I was waiting to be seen when suddenly there was a loud bang. I came out of the
Denny H.
Apr 26, 2021
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Was sent there by car max, had car for 2 days Car max said they would pay for everything, wife was told Car max doesn't pay them we will have to use the warranty with the $250 deductible to have them top off the coolant. I arrived to get the keys to take the car back to the dealer and had to fight with the man to get my keys back. Car max said he was to be removed from their list and we shouldn't of been dir to them. So zero stars to them I had to fight with him to get me my keys
Lauren P.
Jan 26, 2021
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While the service itself deserves one star, the manager, Rusty, definitely deserves more.
I am not the type of person to cry wolf when having a bad experience, but I feel that others need to hear about this one.
I had an awful experience with one of their senior repair guys as he came off sexist and ignorant to my face. While I was explaining my car issues, he refused to make eye contact and proceeds to only address my boyfriend. Even while giving him information for my account, he refuses to acknowledge me. After dropping off my car with an unhopeful spirit, I received a call roughly 15 minutes
I am not the type of person to cry wolf when having a bad experience, but I feel that others need to hear about this one.
I had an awful experience with one of their senior repair guys as he came off sexist and ignorant to my face. While I was explaining my car issues, he refused to make eye contact and proceeds to only address my boyfriend. Even while giving him information for my account, he refuses to acknowledge me. After dropping off my car with an unhopeful spirit, I received a call roughly 15 minutes
Miranda K.
Jan 17, 2021
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I used Bobby Likis this weekend for an oil change. 1. I want to point out that friendly and helpful staff. I feel like as a girl when I go into a shop what so ever I get talked down to and the staff here doesn't do that. 2. Fairly quick service! I was there for probably 30-40 min. 3. The guy found some other problems with my car and gave me a detailed paper with pictures.
All in all great service and I will be back :)
All in all great service and I will be back :)
Bruce B.
Jan 09, 2021
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My wife, the dog and I were traveling to Las Vegas from Tampa and had the unfortunate experience of having the water pump go out in my wife's 2017 Jeep Wrangler. They took us right in and fast, which is for the one star for prompt service and the mechanics, but when i got a quote for $1036 i lost my mind! I'm a mechanic and have replaced the water pump on my 2015 Wrangler, so i know the cost of a water pump. This shop changed $600 in parts and supplys, $400 labor. I expected to pay $700, or $800 for them doing the work today, but paying $1000 for a water pump replacement is robbery! I
Heather B.
Oct 01, 2020
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My boyfriend took his F350 to him two times (within 6 months or so) for the truck always being dead and was "fixed" each time. Truck dies after sitting for three hours. Paid 3k the second and LAST time for them to say it was a tuner drawing power (I told him he shouldn't have paid since the issue was still there). So we would disconnect the tuner each time we drove the truck... guess what... still DEAD! Spent 6k overall for the truck to have the same problem!! This truck will never go back. Dropped it off with a different shop today hopefully we will actually figure out what&apos
Billy C.
Jul 03, 2020
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Cal D.
Feb 17, 2020
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Good service, though the quote I was given was SIGNIFICANTLY (!!!) lower than the actual outcome. Equipment is in great shape and employees are polite; nothing bad can be said about the quality of work. But the price gouging was pretty absurd, thus making the employees probably not as polite as they make themselves appear. While it is expected that things may not go as planned and more cost can develop, I believe that the customer should at the very least be disclosed about these additional costs before the final sale is made. Expect good service. Also expect "hidden" costs.
Linnea S.
Feb 15, 2020
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We have family and friends in the area and frequently make the long drive to visit. What a blessing to find a repair shop that's friendly, thorough and reasonable in price. You don't want to drive nine hours and not feel safe! The techs and mechanics double-checked everything for us, were super-nice and efficient. Very professional. Definitely recommend them.
Jordan M.
Jan 25, 2019
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Jane C.
Mar 15, 2018
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I found this shop from Groupon and purchased a synthetic oil change. Made an appointment and waited about an hour long for the service. Afterwards I was informed that my transmission lines were leaking and that they needed to be replaced and I was quoted $400. Now that I've read other reviews I'm a little worried that I didn't get a second opinion. Four stars for now, everyone at the shop was pleasant to deal with, no surprise charges, I paid what I was quoted, my only annoyance is that I was told that I would get a call when my vehicle was ready and I never received such a call
