You are not alone: Flip through an animated version of our Annual Report to read and hear about how some of the extraordinary events in 2020 helped define - and redefine - our organization. Community Health Plan of Washington (CHPW) were founded in 1992 by Washington's community health centers. CHPW is committed to Washington's health.
To enroll in a Community Health Plan of Washington Medicaid or Medicare Advantage plan, you must be eligible and live in our Medicare service area (Adams, Benton, Chelan, Clark, Cowlitz, Douglas, Franklin, Grant, King, Kitsap, Lewis, Pierce, Okanogan, Skagit, Snohomish, Spokane, Thurston, Walla Walla, Whatcom, Yakima counties in Washington state) or Medicaid regions.
To enroll in a Community Health Plan of Washington Medicaid or Medicare Advantage plan, you must be eligible and live in our Medicare service area (Adams, Benton, Chelan, Clark, Cowlitz, Douglas, Franklin, Grant, King, Kitsap, Lewis, Pierce, Okanogan, Skagit, Snohomish, Spokane, Thurston, Walla Walla, Whatcom, Yakima counties in Washington state) or Medicaid regions.
Services
For nearly 30 years, Community Health Plan of Washington (CHPW) has been providing quality health care to Washington families and supporting your choices for health care. You're the expert on your health and well-being. Our mission is to support you in making the best health care decisions for you and your family.
The Community Health Plan of Washington (CHPW) network of 20 Community Health Centers operates more than 180 clinics across the state, working with more than 2,700 primary care providers and 14,700 specialists. Use our Find a Doctor tool to search for health care providers in your community.
If you need help finding a provider, or would like a hard copy of the Provider Directory mailed to you, please contact Customer Service by calling 1-800-440-1561 (TTY Relay: 711) Monday through Friday from 8 a.m. to 5 p.m.We're proud to partner with Washington Community Health Centers (CHCs) to bring you quality care centered on your family.
If you need help finding a provider, or would like a hard copy of the Provider Directory mailed to you, please contact Customer Service by calling 1-800-440-1561 (TTY Relay: 711) Monday through Friday from 8 a.m. to 5 p.m.We're proud to partner with Washington Community Health Centers (CHCs) to bring you quality care centered on your family.
You may qualify if you meet certain income requirements, which can change from year to year. Medicaid is a federal program that provides health care for people whose income is below a certain amount. Medicaid is called Apple Health in the State of Washington. Medicare is a federal program. Medicare provides health care to people 65 and over, as well as to people under 65 with specific disabilities.
In the State of Washington, Medicaid is called Apple Health. Medicaid is a federal and state government health coverage program available to individuals who meet the income and resource limits. Apple Health provides coverage to individual adults, families and children, pregnant individuals, and individuals with disabilities.
You are at the center of your family, your community, and your health. At Community Health Plan of Washington (CHPW), you get a health plan that supports all of your needs. Need help over the phone? You can call us at 1-866-907-1904 (TTY Dial: 711), Monday through Friday from 8:00 a.m. to 5:00 p.m., and we will help you through the steps.
Reviews (10)
Margaret Cohen
Mar 06, 2021
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Ammar Almaliki
Feb 16, 2021
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Can anyone save me from this company? Several diseases are deprived of sleep, afflicted with diabetes, blood pressure, intolerable pain, and other diseases. And fake sanitary cover. Wait for my death. It is not always acceptable. All because of this company. It is my destiny to live with the pain and disease of cancer with Community Health Care
El Kaysea
Nov 21, 2019
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If I could give CHPW less than one star I would. I'm located in the Yakima area. I just signed up for a CHP of Washington Medicare Advantage Plan. To get me signed up with the plan they were very, very customer oriented and very eager to get my premium but when I attempted to find a provider who will take new patients it was a different story. Their literature said to start at their website to find a doctor so I did. I called one who said "Oh she doesn't work here. She works at another clinic and isn't accepting new patients. So I started calling all of the eight clinics listed on their website
Lisa S.
Jul 18, 2019
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Gamer Tag
May 10, 2019
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CHPW has been pretty good to my family based on USUALLY approving prescriptions and having MOSTLY good customer service representatives (when you don’t have an issue, but just need technical assistance with your membership - e.g. changing providers, getting cards resent), BUT my low review is based on:
1. They seem to be making a lot of major changes (at least as it affects my family) in regards to partnerships with clinics and pharmacies.
2. The Well Child Program feels quite nearly a SCAM. The gift cards aren’t going to make or break the bank for us, but it’s the PRINCIPAL of it. If you
1. They seem to be making a lot of major changes (at least as it affects my family) in regards to partnerships with clinics and pharmacies.
2. The Well Child Program feels quite nearly a SCAM. The gift cards aren’t going to make or break the bank for us, but it’s the PRINCIPAL of it. If you
Habso
Dec 07, 2017
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Krystal Powell
Nov 08, 2017
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If I could give this business 0 stars I would. I've had to contact them 4 times now because they keep assigning me to a different doctor, after being told I could stay with my PCP. I am on medication, and my refill was set on Saturday. When I tried refilling my prescription, the pharmacy informed me they couldn't fill it because of a physician restriction. I've been on the same medication for 3 years now. Hopefully they can resolve this issue, as I thought it was already resolved. Clearly it isn't and now I have to wait to get this problem rectified tomorrow. Very frustrating.
Joe Dirt
Jul 14, 2017
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After dealing with 3 previously horrible services (One being Molina) I found CHPW through the help of of one my Doctors. After switching to it, my life became amazingly more streamlined. They approved every test I needed, they had little to no delay on their response times, and their customer services was top-notch. I have to move out of state and sign up with a different provider and I am very sad to have to let CHPW go.
Thank you for your time and service and helping me to achieve a better quality of life over time!
Thank you for your time and service and helping me to achieve a better quality of life over time!
Ariana Martinez
Nov 18, 2015
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I would like to THANK Community Health Plan of Washington for taking great care of me. Several months ago I was visiting family in Texas when I felt ill and ended up at the ER. After several tests the doctor diagnosed me with Bells Palsy. I followed up with my primary care provider once I got back and quickly got me back on the fast track to recovery. All thanks to the quick response of CHPW!
Slc InWA
Oct 05, 2014
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If I could give them ZERO stars, I would.
Executives who don't care, middle management stretched way too thin, and a Board of Directors (who also own the plan) that treats this want-to-be health plan as a piggy bank for their own initiatives is a perfect recipe for disaster.
If you're looking for health coverage, you can do much better with a real health plan. Group Health, and Premera Blue Cross are both not-for-profit plans that will serve your well.
If you're a doctor - don't bother contracting with them. They can't figure out how to pay claims right and won't devote the resources to doing
Executives who don't care, middle management stretched way too thin, and a Board of Directors (who also own the plan) that treats this want-to-be health plan as a piggy bank for their own initiatives is a perfect recipe for disaster.
If you're looking for health coverage, you can do much better with a real health plan. Group Health, and Premera Blue Cross are both not-for-profit plans that will serve your well.
If you're a doctor - don't bother contracting with them. They can't figure out how to pay claims right and won't devote the resources to doing
