Whether you're commuting to work downtown or taking a leisurely ride at the park, electric bikes can provide an extra boost to your pedaling efforts. We're happy you've chosen us. We are South Sound's premier source for all things Giant, Liv, Norco, BMC, Cervelo, Pivot, Moots, Shimano, SRAM, Campagnolo, and Assos.
Look for our iconic, centrally-located storefront in the heart of bustling 6th Avenue, Tacoma. We strive to serve our entire community with the most technical experience, skill, and passion for cycling that the city has to offer. Our philosophy is simple: More butts on bikes. It doesn't matter if you are a first-time or seasoned rider, we take great pride in helping you find the right bike to meet your needs and goals as a cyclist.
Look for our iconic, centrally-located storefront in the heart of bustling 6th Avenue, Tacoma. We strive to serve our entire community with the most technical experience, skill, and passion for cycling that the city has to offer. Our philosophy is simple: More butts on bikes. It doesn't matter if you are a first-time or seasoned rider, we take great pride in helping you find the right bike to meet your needs and goals as a cyclist.
Services
We're passionate about bicycles. We believe that bikes offer a simple solution to many of our communities' complex problems. Bikes are great for your personal health and for the health of our environment. Bikes can help you save money on transportation, and bikes can provide you with endless miles of fun with your family and friends.
Orbea designed the Gain to boost your riding experience into high gear while still managing to blend in with the crowd. Its e-bike system is modern, integrated, and sleek. Gain embraces your sweat and hard work and works in unison with your efforts to tick off the miles. Distractions have been minimized so it's just you, your bike, and the hours ahead.
The Optic is an aggressive short-travel sled that absolutely rips on descents but can get back up without a gondola. With 125mm of DH-inspired rear suspension, and 140mm travel up front, the Optic embodies Norco's Ride Aligned technology to provide clarity when your vision starts to blur from the speed, or your over-active tear ducts.
Her first two-wheeler and one of life's great experiences, the colorful Adore makes it easy. Lightweight ALUXX-Grade aluminum frame material and innovative fork design come together to keep her ride light and easy. Intuitive Singlespeed drivetrain and smaller grip design keep it easy for her to learn and feel comfortable behind the wheel.
The Wheels Mfg BB30 Outboard bottom bracket will give you all of the same benefits as their other Outboard style BBs. The two machined aluminum cups thread together ensuring the bottom bracket remains stable in the frame, increasing bearing life, and simplifying maintenance. This means no more creaking, smoother operation, longer bearing life, and really quick bearing replacement.
Reviews (18)
Flip P.
May 27, 2021
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Store owner will shame and embarrass you for not purchasing one of their high end bicycles. I came in for advice or maybe a new stem for my eBike. He asked where I bought it, and I told him online. I then showed him the stem from my bike and he proceeds to say it's a cheap part from and there was nothing that could be done. I understand the levels of bike ownership. I know I'm not riding a $$$$ upper echelon bicycle, but you shouldn't shame people on what they ride. Whether it's a Schwinn from Target or Walmart to a Cervelo S5 for $10K. Besides, eBikes aren't cheap either
Lucie K.
May 18, 2021
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I don't even know why I come back here. Second subpar experience. Here's the story of this round: I brought my bike in for a tune up. The guy working, "Mike" (I guess he's the owner?) said he was thinking of shutting down because being in there was like jail. In other words, my bringing him business was such a burden I was putting him in jail. He then went on and on on about sailing. (He was talking to a friend who was also in there-- clearly I was interrupting his socializing). He filled out the form for a tune up (so a Trek? No, it's a Lemond-- barely paying attention
Nick S.
Mar 04, 2021
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I moved into the area back around October, in November I took my road bike in for a full service. New bottom bracket, cables the works. All-in-all just over $400 worth of maintenance work. Due to a mishap on there end it took just over 3 months for me to get my bike back. This wasn't too much of an issue as mechanic did great work and its winter and I only ride that bike in the dry. Today I headed back with a couple of wheels that needed work, the rear hub needed rebuilding and a spoke needed replacing on the front. This time instead of talking to the mechanic I spoke to a person who I can
Everette D.
Feb 27, 2021
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Poor customer service. Went here for restoration on a vintage bike and was extremely put off. I knew the bike needed a little work and wanted some advice on possible repairs and just an overall safety evaluation. They looked at it and told me "probably $200" and when I asked what that included they couldn't give me a clear answer. I got the feeling my bike wasn't good enough for their shop. Took my bike to 2nd Cycle on Hilltop and had a completely different experience!
Hector S.
Aug 24, 2020
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Mallory A.
Jul 18, 2020
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Looks like I'm not the only with issues regarding the customer service at Tacoma Bike. I bought a bike from a here a few years ago. The young woman that sold the bike was awesome, knowledgeable and friendly. That was a positive experience. However, the last experience I had was extremely negative.
The man who answered the phone was rude from the beginning of the call. I let him know what I was looking for and he responded by telling me that they didn't have the bike I was looking for and that the entire world was sold out of bikes because of COVID. He said, "is that all you want
The man who answered the phone was rude from the beginning of the call. I let him know what I was looking for and he responded by telling me that they didn't have the bike I was looking for and that the entire world was sold out of bikes because of COVID. He said, "is that all you want
Josh P.
Apr 10, 2020
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HORRIBLE CUSTOMER SERVICE! Called first before I went up there to see if they could fix by rear tire and said yes. Took bike apart, took it up there just to walk in and not greeted. Stood there with my bike in hand listening to handle bar mustache employee talk for 10mins with owner about a bike part he couldn't fix that he had to YouTube. Then when I finally acknowledged by the owner after they had there important conversation as if their wasn't a customer standing there he proceeded to tell me that he's not working on bikes today. Noted I called first, there was a bike on the stand
Clare M.
Aug 15, 2019
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I recently stopped in here to get fitted for a helmet so that I could ride that day. I left the shop and quickly realized that I couldn't get my front wheel off. I took the bike back in and they taught me how to do it, put endcaps on, and made sure it was good to go - at no cost. I went in this week to buy a bike rack and have my brake fixed and I got the same excellent level of customer service as I had the week before. The team is clearly knowledgeable and helps you get good deals on parts (the replaced brake was going to cost $100 but they found me a used one for $50). I highly recommend
Sturm R.
Apr 30, 2019
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Came in for a repair, after my regular shop said they couldn't help me. I fully expected that I would have to leave my bike but to my surprise, they fixed it while I waited; for a lot less than I expected to pay. On top of that, the staff and the shop dog were very cheerful and friendly. Would definitely recommend them.
Paul R.
Sep 24, 2018
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Jennifer P.
Sep 07, 2018
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We were wanting to buy a bigger bike for our son's eighth birthday and are so happy we stopped into Tacoma bike for the purchase. It was our first time in but staff treated us like regulars. They truly took their time in finding the right bike for our son's size, ability, and our budget. Explaining the differences between models without any sales pressure. We will definitely be back for our future bicycle needs!
Bekki F.
Aug 08, 2018
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John C.
Apr 25, 2018
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Looking to replace my aging rain bike, I ordered a Giant bicycle online and elected to pick it up at Tacoma Bike, a store I'd never visited before. I arrived at the shop with only about a half hour to spend and needing several parts from my old bike transferred to the new one. The proprietor and his assistant worked quickly and cheerfully to accommodate my unreasonable demands; the whole transaction was smooth and professional--very impressive! The shop itself is tidy, well organized and bountifully stocked. ...oh, and the bike? It's hands-down the most comfortable, easy commuter
Ellamen O.
Sep 02, 2017
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Sherif Y.
Aug 21, 2016
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Amazing staff and great service!
I was on a ride around the sound. Stopped by there to check out a squeak. It was difficult to tell what the issue is. The staff and mechanics found the issue quickly and fixed it. very nice dealing with them and I was back on the road with bike in perfect conditions. I will stop there again for any bike issues while in Tacoma. highly recommended.
I was on a ride around the sound. Stopped by there to check out a squeak. It was difficult to tell what the issue is. The staff and mechanics found the issue quickly and fixed it. very nice dealing with them and I was back on the road with bike in perfect conditions. I will stop there again for any bike issues while in Tacoma. highly recommended.
Steve S.
Sep 27, 2015
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Huge thanks to the team at Tacoma Bike! I had an issue with a pedal 4 miles into "Ride Around the Sound" and was able to get back to the start to load up my bike, book it over to the shop and get a quick but sturdy fix in almost no time. On top of that, I wasn't charged an exorbitant amount.
My day went from pretty grim to amazing (finished the ride with no further trouble), thanks to Tacoma Bike.
My day went from pretty grim to amazing (finished the ride with no further trouble), thanks to Tacoma Bike.
Ryan O.
Aug 07, 2015
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This place deserves two stars, because it's in a good location and their store is clean and have a decent variety of bikes and accessories. Unfortunately, as others have mentioned, the customer service is dreadful. So much so, that driving the extra 1/2 mile to Old Town or other bike shop is absolutely necessary.
One employee in particular, the mechanic, is exceptionally smug and in poor attitude. I'm not going to profess to anyone that I have a vast knowledge of bikes, but I've done my research and other bikes shops have calmly and professionally explained the part I needed and
One employee in particular, the mechanic, is exceptionally smug and in poor attitude. I'm not going to profess to anyone that I have a vast knowledge of bikes, but I've done my research and other bikes shops have calmly and professionally explained the part I needed and
Samantha L.
Nov 25, 2014
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Decided I wanted to get a bike to ride back and forth from work sometimes. Haven't rode a bike since I was a kid. When I first went into the shop I didn't think they would have a bike I wanted... most of their bikes look like they were for speed, while I was looking for comfort. I have a bad back so this was important to me. The guys that worked there were both very helpful. They ended up building me a bike that wasn't on display. They also let me ride around the neighborhood so I could get a feel of it. They were very helpful and listened to what I wanted. I am still very happy
