We've created digital seminars you can view anytime. Should you need to speak with us, please dial 800-456-5038. After hours or on weekends please choose option 1. We will return your call within one business day. If you are experiencing hardship during this time, please reach out to us at the number above, or email lending@princetonfcu.org.
Mobile Banking through our Princeton FCU app available via the Apple App Store and Google Play. Princeton Federal Credit Union is committed to providing a website that is accessible to all. We're always working to enhance our site and increase accessibility and usability for all of our members.
Mobile Banking through our Princeton FCU app available via the Apple App Store and Google Play. Princeton Federal Credit Union is committed to providing a website that is accessible to all. We're always working to enhance our site and increase accessibility and usability for all of our members.
Services
If you want to send confidential information via email, please contact the appropriate department listed above via email. Someone from the department will respond by sending you a secure email. You can then reply to the secure email and include your information. Your email will be sent to the Credit Union in a secure manner.
We are excited about the opportunity to help you if you need a loan. Applying for a loan may seem like a hassle, especially if you have a busy lifestyle. Rest assured our Loan Department team take pride in providing you with an efficient and pleasant process. Not everyone's situation is the same.
We offer a wide array of borrowing options for you; whether you are interested in refinancing some of your existing debt (including auto loans), purchasing a new car or a new home.We have solutions for you! As a financial cooperative our interest rates are very competitive. We offer a friendly and simplified application process with less strict credit eligibility requirements than other institutions.
We offer a wide array of borrowing options for you; whether you are interested in refinancing some of your existing debt (including auto loans), purchasing a new car or a new home.We have solutions for you! As a financial cooperative our interest rates are very competitive. We offer a friendly and simplified application process with less strict credit eligibility requirements than other institutions.
We rely on our checking accounts each and every day; whether we use a debit card while out shopping or grabbing lunch to paying for items online, and of course writing checks. We understand it is almost a necessity to have a checking account - so we will not burden you with fees. The Princeton FCU checking account is fee free with no minimum balance, no monthly maintenance fee and no per transaction fee.
As a member here at Princeton Federal Credit Union, you receive much more than access to savings and loan accounts. We also provide additional services and programs to help you with a variety of other solutions to life's other demanding needs. As a member you have access to discounted insurance services such as AD&D, Auto & Home and General Life Insurance.
Reviews (8)
MochaLady
Sep 23, 2021
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Absolutely horrible customer service. I called the credit union today and the voicemail message says we are not available, we will give you a call back in one business day.
Phone service is not consistent, sometimes the phone lines are down. But consistently, you cannot get thru to speak to someone at the bank.
But when you go into the bank, everyone seems to be available??
Phone service is not consistent, sometimes the phone lines are down. But consistently, you cannot get thru to speak to someone at the bank.
But when you go into the bank, everyone seems to be available??
Calvin Colson
Aug 20, 2021
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Terrible customer service when I called today. They could not even give me my account history (after verifying my identity, of course) without charging me money to do so. In addition none of that information is available through the web portal for my account (it was available prior to an update, but is now unavailable), which in my opinion is the bare minimum for online banking. Very disappointed and will be moving my money shortly. I advise others to avoid them as well.
Edit: In response to the reply from PFCU below, it seems that they misunderstood my complaint. I was not concerned with the
Edit: In response to the reply from PFCU below, it seems that they misunderstood my complaint. I was not concerned with the
Vijay Kanchi
Nov 09, 2020
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Jas & Cary
Jul 27, 2020
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Annie Watson
Jun 06, 2020
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Best Credit Union EVER!!! The customer service is Spectacular! They actually help you unlike other credit unions and banks. They do not charge crazy fees. The lady whom I’m specifically giving a warm 5 star ⭐️ review to (even though the entire company deserves it) is Amy Koutras. She is quick, helpful, very kind and professional. She doesn’t waste your time, and she gives good pointers on ensuring you are building a credit worthy credit score. She also gets the job done ASAP! Love this Credit Union and thanks Amy so much!!!!
Frederick Williams
Aug 01, 2019
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Dan
Sep 09, 2018
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E. Dub
Jun 12, 2017
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