North Wells Service Center

The first time i used them they were great. This last time not so much. There was work that i had asked to be done and they said they did the work, I know I paid for the work. Later I figured out that they didn't do the work. I called them on it and they said they would make it right just bring it in and they would redo the work. (Oil change & Tire rotation) So I made an appointment. Had to cancel that appointment and then reschedule and again they said just bring it in and they would make it right. I just received a call from them saying I had to pay for services to be performed again that I had

Positive: Professionalism, Quality
Just a awesome staff very friendly and excellent customer service
Services: Oil change, General repairs & maintenance

Positive: Professionalism, Punctuality, Quality, Value
Had a noise coming from my LF brakes. They could have charged me for a complete brake job but they simply removed the 2 small trapped stones and my problem went away. Integrity like this is why I have used NWSC for years and recommend Mitch and team very highly.
Services: Oil change, Brakes

Positive: Professionalism
Amazing expierience when they worked on my Buick Regal. It was dying on the way to drop the car off and with 1 day of turnaround I was back on the road after my turbo charger went out. These guys saved my car and saved me money while they did it. Will be back for all future repairs!
Service: General repairs & maintenance

Was repaired a day early great service. The “Check Engine Light” was putting out O2 Sensor codes (two of the sensors) but they said sensors were fine the trucks computer needed updated was all. Honest place because they could have easily charge me for new sensors and labor because I told them earlier that I scanned the truck myself and there were O2 Sensor fault codes.

North Wells Service Center is the only place I trust for car repairs. I have been utilizing their services for over 25 years and have never been disappointed or unhappy with their service. Mitch and the entire North Wells Service team are awesome. They are friendly, courteous and explain everything very thoroughly in terms that are understandable to us non-mechanical individuals. They will even try to save you money by suggesting things you can do yourself to fix an issue before you bring it in for service. Being a single female, it is comforting knowing I can trust a service center to be honest

Very competent auto mechanics. Friendly helpful service. Only downside, they're so good they can't hardly keep up. You might have to wait a bit for them to get you scheduled.

Positive: Professionalism, Punctuality, Quality, Value
Mike & the staff at North Wells did such a great job. They were professional and friendly and got the job done quickly and efficiently. Excellent communication & fair prices, as well. Thank you!
Services: Oil change, Electrical repair

I got this bushing "replaced" 6 months ago. Long story short, I took my Malibu to Goodyear Auto Service, and they could not do my alignment due to a bad bushing. Well, I made Goodyear show me exactly what needed to be done. They showed me, and I needed a new bushing.
I am leaving town in 2 days (Monday the 31st) and driving 1,500 miles. Mitch and his crew will not be in the office until Wednesday (the 2nd).
I had two options.
Wait it out and MAYBE get it done for free, but be in the hole $400 because I would be 2 days late to my destination.
My other option was to do it myself and risk the